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Old 06-29-2013, 08:10 AM   #16
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Originally Posted by MinnieGirl33 View Post
Room-only balance is not due until check-in HOWEVER, if you utilize on-line check in & proved a cc number, they will charge your balance to that card prior to your physical arrival when they process your info.

So, if you want to pay in cash, do yourself a favor & wait to add a cc to your portfolio once you arrive.
not true in my experience (sorry to contradict you). We always do online check in and if you haven't paid your whole amount it will make you enter a CC number BUT they don't charge it. We've arrived and paid in cash with no problems. We arrive - they ask how we'd like to pay the balance and we go from there.
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Old 06-29-2013, 08:42 AM   #17
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So I have to do a room only reservation for the first time. It's only for one night at asmo. When I do this online,at the end it says pay in full but also shows partial payment. Do you pay half and pay the other half when you arrive or is it a percentage?
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Old 06-29-2013, 10:08 AM   #18
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Originally Posted by babydoll65 View Post
So I have to do a room only reservation for the first time. It's only for one night at asmo. When I do this online,at the end it says pay in full but also shows partial payment. Do you pay half and pay the other half when you arrive or is it a percentage?
In my experience (which is only once or twice when we've needed to add a room only night on prior to another reservation like FD) for one night you only have the option of paying in full when all is said and done. Generally for any RO reservation you pay for one night in advance and then the rest when you want to (it's actually due when you arrive at the resort).

I hope that helps
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Old 06-29-2013, 10:23 AM   #19
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I'm one of these people who prefers to pay for my room-only reservation before I arrive. Especially if it's going to be a few thousands dollars. That way I can break it up and make "payments", which of course are not required but are easier for me to budget. When we check-in we owe nothing, but we still give our card for room charging privileges. That's how we pay for our meals. They swipe the card to authorize it but nothing is charged at that time. Then when we check out, or whenever our room bill reaching $1500 of charges (for deluxe resorts), they charge my card. Sort of off topic to what you are asking but I thought I'd give a tip that works for me.
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Old 06-29-2013, 11:52 AM   #20
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Quote:
Originally Posted by MinnieGirl33 View Post
Room-only balance is not due until check-in HOWEVER, if you utilize on-line check in & proved a cc number, they will charge your balance to that card prior to your physical arrival when they process your info.

So, if you want to pay in cash, do yourself a favor & wait to add a cc to your portfolio once you arrive.
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Originally Posted by Good Morning Dewdrop View Post
not true in my experience (sorry to contradict you). We always do online check in and if you haven't paid your whole amount it will make you enter a CC number BUT they don't charge it. We've arrived and paid in cash with no problems. We arrive - they ask how we'd like to pay the balance and we go from there.
We have paid in cash on arrival several times as well. However there have been several anecdotal reports recently of guests arriving and finding out that their card has already been charged with the outstanding balance. Apparently it doesn't happen all the time, but it DOES happen. One of the reasons why we don't do online check in.

Quote:
Originally Posted by babydoll65 View Post
So I have to do a room only reservation for the first time. It's only for one night at asmo. When I do this online,at the end it says pay in full but also shows partial payment. Do you pay half and pay the other half when you arrive or is it a percentage?
Room only reservations require a deposit equal to one night's stay, due at the time of booking. Since your stay is only for one night, you have to pay the entire amount up front.
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Old 06-29-2013, 12:20 PM   #21
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Really? It is pretty much standard practice when I stay in hotels (Marriott, Hilton, Sheraton, Hampton, etc.) unless I've booked a special pre-pay rate.

You cannot "forgot" to stop by the desk - you don't have to stop by the desk. They swipe your credit card at check in, but don't charge it until you leave.

Generally, I check the invoice (often under my door the last morning, though the Sheraton tends to email it to me) and, if all is well, leave the key in the room and never hit the front desk. My credit card is charged that day.

This is the same thing Disney does for Room only - they take the first night as the deposit (usually within whatever window cancellation was), and they will have you pay cash up front or put a credit card down. If you put a CC, they may 'ping' the card to ensure enough open credit, but they do not charge until you check out (save for the occasional fluke).

I have stayed Room only at Disney and at Hiltons, Marriots, and Motel 6s and they all have done the same style. Esp when there is a one night deposit required. None have charged me until checkout, including Disney, save for that initial night stay. I have made the mistake of using a debit card as my CC, which can often 'tie up' the money, but the charge itself won't go through until checkout.
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Old 06-29-2013, 12:36 PM   #22
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Quote:
Originally Posted by dimndgal1 View Post
This is the same thing Disney does for Room only - they take the first night as the deposit (usually within whatever window cancellation was), and they will have you pay cash up front or put a credit card down. If you put a CC, they may 'ping' the card to ensure enough open credit, but they do not charge until you check out (save for the occasional fluke).

I have stayed Room only at Disney and at Hiltons, Marriots, and Motel 6s and they all have done the same style. Esp when there is a one night deposit required. None have charged me until checkout, including Disney, save for that initial night stay.
Yay! I am hoping it works this way for me. So far I have paid 4 nights of our 6 (1 night deposit, and 3 nights in advance to spread out between different accounts and cycles.) I'll be paying a bit more with gift cards, but I might just apply those while at the resort since I'll be charging back to the room more food than the card values. Anything remaining has to go on a credit card that happens to switch cycles during our trip. Since my wonderful car just decided to cost me a $900 repair, I'd rather the rest of my trip makes it into the cycle that starts during our resort stay. So it can make a difference just when they decide to charge those last 2 days.
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Old 06-29-2013, 01:44 PM   #23
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We did a room only reservation at POFQ. Paid one night's rate as a deposit on my credit card when I booked and I paid the balance in full upon check in with Disney gift cards.
I'd rather pay upon check-in - that way I don't have to set aside a certain amount and hope I don't spend it.
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Old 06-29-2013, 02:01 PM   #24
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After talking to a friend...

... she has said her experience is that Disney sometimes charges her room only at a certain point during her stay (she stays 10-12 days on her trip). She has never really paid attention to when it was (she just gets an itemized list under her door), but she just assumed it was at a certain point of expenditure.

I have only done room only on 4 night or less trips, so I guess I have never hit that point, but the three we have done at WDW and DL all posted upon check-out. The only way I'm positive of this is that at DL, we ended up being credited back the cost for an upgrade do to some issues we had (nothing major and they really didn't have to do it). If they had charged through the 4 nights when we checked in, I would've seen a posted charge and then a credit on my CC statement. When the charge showed up after checkout, there was only one posted charge and the math worked out to where the credit was taken out of the nightly room rate.
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Old 06-29-2013, 02:09 PM   #25
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Yay! I am hoping it works this way for me. So far I have paid 4 nights of our 6 (1 night deposit, and 3 nights in advance to spread out between different accounts and cycles.) I'll be paying a bit more with gift cards, but I might just apply those while at the resort since I'll be charging back to the room more food than the card values. Anything remaining has to go on a credit card that happens to switch cycles during our trip. Since my wonderful car just decided to cost me a $900 repair, I'd rather the rest of my trip makes it into the cycle that starts during our resort stay. So it can make a difference just when they decide to charge those last 2 days.
It shouldn't be an issue from what I have seen, but I do know they will 'ping' your card. I learned the hard way not to do debit because we had a hotel (not Disney) ping my card for a 'bit' more (think $750 v $75) than anticipated and my bank 'held' that money for 48 hours - it wasn't withdrawn, but it showed it tied up and unable to be accessed. It was a bit of a hassle and I learned then and there I'd rather put it on a CC and make a payment right away than play that game again. Live and learn!!!
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Old 06-29-2013, 02:27 PM   #26
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This is the same thing Disney does for Room only - they take the first night as the deposit (usually within whatever window cancellation was), and they will have you pay cash up front or put a credit card down. If you put a CC, they may 'ping' the card to ensure enough open credit, but they do not charge until you check out (save for the occasional fluke).
Okay. That wasn't what it sounded like other people were saying, but that makes sense (and it what my experience at most hotels has been).
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Old 06-29-2013, 02:54 PM   #27
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Okay. That wasn't what it sounded like other people were saying, but that makes sense (and it what my experience at most hotels has been).
I thought there was some confusion as to how it was presented but that there was a similar thing being stated on both sides.

I also know that the way credit card companies and banks handle the 'ping' can cause some people to think they have been charged. My DH travels a lot and one of this business travel cards treated 'pings' as actual charges... when he'd go to fill up at a gas station, the station would process the card before purchase (to ensure open credit) and his card would show $50 or $75 'pending', even if he only put $35 in (my card only does $1). Once the charge actually went through, the $50 or $75 'hold' would disappear and all that would actually show on the statement was the amount spent, but it did frustrate him because the first time or two he thought he was overcharged.

Also, I know some hotels will process charges the day or night before checkout - which makes disputing in the morning always a joy! - so there might be a whole bunch of different interpretations on how places process cards or how people perceive the charges and none are necessarily wrong.
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Old 06-29-2013, 09:45 PM   #28
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Originally Posted by bigbabyblues View Post
I've never heard of a hotel that you didn't pay until check out. I can only imagine the number of people who would "forget" to stop by the desk on the way out.
Quote:
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Really? It is pretty much standard practice when I stay in hotels (Marriott, Hilton, Sheraton, Hampton, etc.) unless I've booked a special pre-pay rate.

You cannot "forgot" to stop by the desk - you don't have to stop by the desk. They swipe your credit card at check in, but don't charge it until you leave.

Generally, I check the invoice (often under my door the last morning, though the Sheraton tends to email it to me) and, if all is well, leave the key in the room and never hit the front desk. My credit card is charged that day.
I agree. I always get the invoice, with the charge, at the end of my stay, and I usually do express checkout - the credit card is charged in the very early morning hours.

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Originally Posted by Good Morning Dewdrop View Post
not true in my experience (sorry to contradict you). We always do online check in and if you haven't paid your whole amount it will make you enter a CC number BUT they don't charge it. We've arrived and paid in cash with no problems. We arrive - they ask how we'd like to pay the balance and we go from there.
When we went in January, 2013, I had done on-line check in. When I arrived, I went to give them my credit card. They said, no need, we've charged your stay to your card. They asked if I wanted to use the same card for charging to the room; I said yes and that was that.

Every other time that I've checked in for room only, they ran my card and had me sign the slip for the balance of the stay at check in. It was never "pinged." It was fully charged. (And I only do room only; I've never booked a package.)
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Old 06-29-2013, 10:15 PM   #29
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I agree. I always get the invoice, with the charge, at the end of my stay, and I usually do express checkout - the credit card is charged in the very early morning hours.



When we went in January, 2013, I had done on-line check in. When I arrived, I went to give them my credit card. They said, no need, we've charged your stay to your card. They asked if I wanted to use the same card for charging to the room; I said yes and that was that.


Every other time that I've checked in for room only, they ran my card and had me sign the slip for the balance of the stay at check in. It was never "pinged." It was fully charged. (And I only do room only; I've never booked a package.)
how odd - when we went in January of this year (it was early January 5th - 15th) - we arrived and paid cash with no problem. Our card (did do online check in) was not charged. Maybe we went earlier than you did and they've changed the system since then? I have to admit it would annoy me (not tragically but a bit) if they assumed I'd be charging it when I wanted to pay cash.
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Old 06-29-2013, 10:51 PM   #30
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Originally Posted by snykymom View Post
I agree. I always get the invoice, with the charge, at the end of my stay, and I usually do express checkout - the credit card is charged in the very early morning hours.

When we went in January, 2013, I had done on-line check in. When I arrived, I went to give them my credit card. They said, no need, we've charged your stay to your card. They asked if I wanted to use the same card for charging to the room; I said yes and that was that.

Every other time that I've checked in for room only, they ran my card and had me sign the slip for the balance of the stay at check in. It was never "pinged." It was fully charged. (And I only do room only; I've never booked a package.)
Quote:
Originally Posted by Good Morning Dewdrop View Post
how odd - when we went in January of this year (it was early January 5th - 15th) - we arrived and paid cash with no problem. Our card (did do online check in) was not charged. Maybe we went earlier than you did and they've changed the system since then? I have to admit it would annoy me (not tragically but a bit) if they assumed I'd be charging it when I wanted to pay cash.
Now I am intrigued by how the system ACTUALLY works. It seems like there is no consistency or some difference in how things are handled. I have been charged at check out, my friend has received multiple invoices over a prolonged period, and it sounds like even at check-in there are differences.

I would call and ask someone, but I know that I'll probably receive as many different answers from Disney as the different scenarios we've seen in this thread.
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