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Old 06-27-2013, 01:43 PM   #811
peel
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Originally Posted by crz4mm2 View Post
Did you call the 407 939 7675?
I've been calling 407-WDISNEY because the one time I called the 7675 number the woman that answered had absolutely no understanding of what a PIN code was and transferred me to the WDISNEY number.
I said, "I'm calling to find out if I have a PIN code attached to my name", and she said, "I don't know what that means. Are you looking to book a vacation?"
We went back and forth for a few minutes while I tried to explain what I meant by a code, and then she said, "I'll transfer you to booking."
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Old 06-27-2013, 01:45 PM   #812
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Could someone who has called and recieved free dining WITHOUT having a PIN please send me a private message?
Sent you PM

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Old 06-27-2013, 01:46 PM   #813
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I just don't know if I'm buying this whole free dinning with out a pin thing. Why would they do it for some and not others. I mean if it's true it's great for those who got it, it just seems a little off to me.
I got it....well DH did!

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Old 06-27-2013, 01:48 PM   #814
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Originally Posted by KnJ View Post

I called 4079347639
Well, I just called again, and nothing. I'm very happy for people who are getting it, but it's so frustrating! I don't understand why some are offered it and some are not.
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Old 06-27-2013, 01:55 PM   #815
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When my DH called and got FD for us without a PIN (10/18 thru 10/26) we already had a package booked and paid for and DME scheduled. Perhaps that's why we got it? Who knows....

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Old 06-27-2013, 01:58 PM   #816
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Originally Posted by JLKennedy View Post
When my DH called and got FD for us without a PIN (10/18 thru 10/26) we already had a package booked and paid for and DME scheduled. Perhaps that's why we got it? Who knows....

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I already had a package booked. I told the agent I wanted to price out moderates because I was so hoping we could upgrade from pop if we got free dining. I even mentioned how I wished we had gotten the pin code floating around because it would enable us to upgrade. She told me POR was sure a beautiful, nice place to stay and good luck.
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Old 06-27-2013, 02:09 PM   #817
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Pins do not frustrate me. They have been around forever and I have gotten used to them. What frustrates me is the random gifts of FD. I am thrilled for those who receive them, don't get me wrong. I just find it very unfair and frustrating. But as I tell my kids, life isn't always fair, so waiting for GP. If that doesn't happen, I may get mad enough at Disney to not go back for a very long time. But I know they don't care. They have proven not to care about me.
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Old 06-27-2013, 02:25 PM   #818
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Pins do not frustrate me. They have been around forever and I have gotten used to them. What frustrates me is the random gifts of FD. I am thrilled for those who receive them, don't get me wrong. I just find it very unfair and frustrating. But as I tell my kids, life isn't always fair, so waiting for GP. If that doesn't happen, I may get mad enough at Disney to not go back for a very long time. But I know they don't care. They have proven not to care about me.
Don't say they don't care...they do care about their $....we already booked and were ticked about going every year and dropping tons of money....enough that we could've bought into GFVC twice if not thrice.....and I guess DH is more persuasive than I am and whattaya know....we got FD. Have someone else call for you.

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Old 06-27-2013, 02:37 PM   #819
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Originally Posted by Tarheel Mom View Post
I'm curious, what are CRO agents and how are they different from WDTC agents? Thanks
CRO is the central reservations office and both are in the same room and when you call and answer some of those automated questions, usually determines who you will speak to, but it could be either one. CRO typically deals with just room only reservations and 3 digit codes and they simply enter this info in the CRS reservation system. They are cross trained to handle what WDTC agents do, but there knowledge/experience base does have limits.

WDTC CM's are trained using a software program that let's them do "everything" else. They can book whatever you might want/need for your vacation; they do all the packages.
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Old 06-27-2013, 02:39 PM   #820
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Originally Posted by plutospalforever

CRO is the central reservations office and both are in the same room and when you call and answer some of those automated questions, usually determines who you will speak to, but it could be either one. CRO typically deals with just room only reservations and 3 digit codes and they simply enter this info in the CRS reservation system. They are cross trained to handle what WDTC agents do, but there knowledge/experience base does have limits.

WDTC CM's are trained using a software program that let's them do "everything" else. They can book whatever you might want/need for your vacation; they do all the packages.
So how can I get a wdtc agent lol
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Old 06-27-2013, 02:43 PM   #821
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I just called Disney and asked if there was a pin # associated and they did advise that there was. Thanks for the info.
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Old 06-27-2013, 02:44 PM   #822
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I just called Disney and asked if there was a pin # associated and they did advise that there was. Thanks for the info.
Awesome! Did you book a trip?
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Old 06-27-2013, 02:51 PM   #823
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We are booked but alas no pin
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Old 06-27-2013, 02:51 PM   #824
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So how can I get a wdtc agent lol
Lol, this was my first thought too

Thanks for the reply Plutospal ~ I've learned something new today!
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Old 06-27-2013, 03:31 PM   #825
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Hmmm maybe I should call and move from POR to CBR, my son wants a pirate room again anyway. LOL
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