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Old 06-24-2013, 11:18 PM   #1
darnheather
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Worse service question

I've noticed several people feel they have worse service when on the DP. At what point do you have to tell them you are on the DP when you go to TS?
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Old 06-24-2013, 11:22 PM   #2
Senator Tressel
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That's the first thing they ask you, haha.
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Old 06-25-2013, 12:08 AM   #3
AquamarineSteph
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The last time we were at WDW, the server would always ask when he/she first arrived at the table if we were on the dining plan.
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Old 06-25-2013, 12:15 AM   #4
darnheather
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Bummer. Thanks Mousekeeters!
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Old 06-25-2013, 12:31 AM   #5
cmwade77
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They ask you first, so that they can explain what is included at their restaurant with your particular dining plan. This varies a lot more than you might think, for example, certain non-alcoholic drinks may be included at one restaurant and not another.

I have found that I had far worse service when not on the dining plan than when on it. But as always, YMMV.
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Old 06-25-2013, 01:29 AM   #6
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We have never had poor service because of the DDP. They ask you as PP's have said, so they can explain the options to you. There are A LOT of people out there that don't understand. Not everyone is on the DIS!
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Old 06-25-2013, 08:09 AM   #7
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I've never encounted that at all. Actually it should be the opposite. You're bill is going to be way higher and you leave a tip, so they will get a bigger tip from you. When not on the dining plan, I would never order the same.
In fact, I only remember one bad service meal at Dis that was so bad that I remember it, and it was totally the attitude of the server and I don't think it would've made a difference one way or the other. It's a shame too, because the food there was excellent, but my DH won't go back!
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Old 06-25-2013, 09:34 AM   #8
Anthony1971
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while I have only used the DP a few times I have never seen any difference in service.
When the tips were included years ago maybe this would have been an issue.
I would think anyone can have bad service maybe the server is having a bad day or little tips.....
I would think this stems from the tipping debates where some believe people on the DP tip less and the people paying cash tip more
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Old 06-25-2013, 09:52 AM   #9
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Quote:
Originally Posted by AquamarineSteph View Post
The last time we were at WDW, the server would always ask when he/she first arrived at the table if we were on the dining plan.
Same here...
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Old 06-25-2013, 01:37 PM   #10
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Quote:
Originally Posted by DJFan88 View Post
I've never encounted that at all. Actually it should be the opposite. You're bill is going to be way higher and you leave a tip, so they will get a bigger tip from you.
Your bill wil be higher under what scenario? On plan? Off plan?
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Old 06-25-2013, 04:05 PM   #11
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I've used the DDP several times and haven't noticed that the servers were ruder than when I didn't use the DDP. I've run across wonderful, amazing servers at WDW and some that were pretty bad. I don't think it has anything to do with whether you're on the DDP or not.

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Your bill wil be higher under what scenario? On plan? Off plan?
Perhaps the poster was comparing it to a bill if you paid OOP and wouldn't have normally ordered as much. Let's say your on the DDP, so you get an entree and a desserts. Some groups might order an entree a person, but then share a dessert when paying on OOP. However, if you're on the DDP you might as well order the full entitlement. So in this case, the bill will be "higher" because of the extra desserts.
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Old 06-25-2013, 04:20 PM   #12
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Originally Posted by figment_jii View Post


Perhaps the poster was comparing it to a bill if you paid OOP and wouldn't have normally ordered as much. Let's say your on the DDP, so you get an entree and a desserts. Some groups might order an entree a person, but then share a dessert when paying on OOP. However, if you're on the DDP you might as well order the full entitlement. So in this case, the bill will be "higher" because of the extra desserts.
Perhaps. But I dont think the poster's statement has much merit. The bill will be way higher on the DP? Many don't go on the DP (like us) since we want an appetizer, and don't want dessert right after dinner. And the appetizers aren't cheap.
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Old 06-25-2013, 11:02 PM   #13
MinnieLovesMickey12
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I have never had bad service when we had the DDp but we do find that the servers tell you NUMEROUS TIMES that the tip is not included. Over and over.

I guess they have been stiffed so many times by ppl thinking the gratuity is included that they are now paranoid that ppl won't leave them a tip.

We have told the servers we would be paying the tip in cash and have even had the servers kind of stalk the table and linger close by so they could rush over when we left the table to see if we really left them a tip.

I am curious what they would have done if we hadn't to tell you the truth. But it was very awkward and uncomfortable. It happened almost every meal.
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Old 06-25-2013, 11:15 PM   #14
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Quote:
Originally Posted by darnheather View Post
I've noticed several people feel they have worse service when on the DP. At what point do you have to tell them you are on the DP when you go to TS?
As others have said, you are usually asked about the DDP at the beginning. With that said, we have had the DDP with and without tips included, as well as paid OOP on some trips, and we have always had great service regardless of how we were paying.
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Old 06-26-2013, 02:20 AM   #15
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We've never seen a difference with or without the dinning plan. I believe there's too many other factors to know for sure if the DDP is the reason for bad service (different servers, busyness of the restaurant, problem in the kitchen, etc).

Please don't hold back on telling the server if you're on the plan. Not only will it help you know what items are included or not included, but it also helps your server. My understanding is that dinning plan checks have to be rung up differently and it's much easier on your server if they know that first thing, so they can ring it up correctly. It can also help you get your check faster and with less mistakes.
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