Ths DIS is a great place to ask Disney Cruise Line questions and share tips.
Dreams Unlimited Travel - The official sponsor of the Disney Cruise Forums Dreams Unlimited Travel - the official sponsor of the Disney Cruise Forums  

Go Back   The DIS Discussion Forums - DISboards.com > Disney Cruise Line > Disney Cruise Line Forum
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read



Reply
 
Thread Tools Rate Thread Display Modes
Old 06-10-2013, 11:39 AM   #376
sdlong329
"Life is just a Fantasy!"
 
Join Date: Jan 2009
Location: Suburban Philadelphia
Posts: 1,425

Quote:
Originally Posted by disneyfan888 View Post
Constantin from Romania ... Anyone?
This thread does not get hoards of hits / visits (as compared to other threads). Accordingly, it can sometimes take longer to get an appropriate reply ... assuming he is still with DCL.
sdlong329 is offline   Reply With Quote
Old 06-10-2013, 11:56 AM   #377
smeecanada
DIS Veteran
 
smeecanada's Avatar
 
Join Date: Aug 2007
Location: Vancouver Island, BC
Posts: 2,045

Quote:
Originally Posted by sdlong329 View Post
Quite the contrary, Servers and Assistant Servers are promoted based upon a myriad of things ... including, but not limited to:
1) Notes on DCL survey forms
2) Requests from guests (prior to embarkation)
3) Letters written to Restaurant Manager or Hotel Director (while onboard ship), or, letters sent to DCL or DCL Guest Communications.



Steven
Sorry, Steven your response to my post doesn't make any sense - did you quote the wrong post.
__________________
Wendy
DL: 1971, 1975, 1984, 1990, 1991, 1995, 2000, 2003, 2005, 2006, 2008x3, 2010, MAR 2014
WDW
: 1992, 2007, 2013
DCL: AUG07 4day: Wonder, AUG08 15day EB REPO, 04JUL09 EASTERN, 23OCT10 EASTERN, 23AUG11 ALASKA, 25AUG12 NY/BAHAMAS, 24AUG13 FANTASY EASTERN 20SEP14 SOUTHERN
smeecanada is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 06-10-2013, 12:06 PM   #378
Presley
Mouseketeer
 
Presley's Avatar
 
Join Date: Apr 2011
Posts: 159

I cannot remember my server's name. Any chance of figuring it out?

She was on Wonder Alaska last year, blonde hair, russian. She was engaged to a waiter in Palo. Of course, I don't remember his name, either.

I'll be on the Wonder again next year and it would be great to enjoy her company again.
Presley is offline   Reply With Quote
Old 06-10-2013, 01:12 PM   #379
cheerbearsmiles
Disney Princess of New Jersey!
 
cheerbearsmiles's Avatar
 
Join Date: Jul 2005
Location: New Jersey
Posts: 49

Our server team for our honeymoon Dream cruise was so fantastic. Hubby and I were wondering if anyone could tell us the whereabouts of our team:

Head Server Rexon from India
Second Server Aubrey from Thailand (I belive)
Drink Server Janya from Thailand
Statreoom Host Benny

We are sailing on the Dream again in 45 days or so and have requested the team, but I'd like to know if they're even still there! Thanks!
cheerbearsmiles is offline   Reply With Quote
Old 06-10-2013, 01:33 PM   #380
sdlong329
"Life is just a Fantasy!"
 
Join Date: Jan 2009
Location: Suburban Philadelphia
Posts: 1,425

"Sammy" Sompong Pooncharoensuk - Thailand

Quote:
Originally Posted by ukintheus View Post
He is on the Magic and was our server. I believe he is trying to take vacation while they are in dry dock but is planning on staying on the Magic as long as he can. He said it is home to him.
I just returned from the EB TransAtlantic ... had requested Sompong based upon suggestions from others on this thread. I was lucky enough to get my request. Having sailed DCL 14+ times since 1999 (more than 20 total, including other cruise lines), I can honestly say, "Sammy" is (perhaps) the best, or 2nd best server I have EVER had!

"Sammy" is known by many cast members as Sompong ... but some know him as Sammy. Most guests know him as Sammy (when he introduces himself, he says his name is Sammy). Therefore, if you are requesting his as your server, you may want to request "Sammy" Sompong Pooncharoensuk.

Sammy has been a cruise line server for TWENTY-SEVEN years ... 1 year with one cruise line, followed by 13 years at another ... and now, 13 years with DCL on the Magic. Sammy told me he prefers to stay on the Magic.

As for his vacation, Sammy told me he will be going on vacation in September, and is expected to return to the Magic once out of dry dock. Sammy DOES NOT have a Facebook account or e-mail. If you wish to communicate with him, you will need to do so via snail mail. I gave Sammy my Castaway Club member notecards (with envelopes) ... and will be sending him US postage stamps, in case he wants to write to anyone. Please consider sending proper postage stamp(s) from your country, if you are communicating with him.

Steven

Last edited by sdlong329; 06-10-2013 at 01:40 PM.
sdlong329 is offline   Reply With Quote
Old 06-10-2013, 01:42 PM   #381
sdlong329
"Life is just a Fantasy!"
 
Join Date: Jan 2009
Location: Suburban Philadelphia
Posts: 1,425

Quote:
Originally Posted by Iceman09201 View Post
As of 6/1 Nikola is on the Fantasy and is a Palo server

Nikola Stakic (Serbia)? If so, that's fabulous!
sdlong329 is offline   Reply With Quote
Old 06-10-2013, 02:14 PM   #382
sdlong329
"Life is just a Fantasy!"
 
Join Date: Jan 2009
Location: Suburban Philadelphia
Posts: 1,425

Quote:
Originally Posted by Presley View Post
I cannot remember my server's name. Any chance of figuring it out?

She was on Wonder Alaska last year, blonde hair, russian. She was engaged to a waiter in Palo. Of course, I don't remember his name, either.

I'll be on the Wonder again next year and it would be great to enjoy her company again.

You might try to write to DCL (e-mail: dcl.guest.communications@disneycruise.com), provide them with your sailing date (include ship name, plus reservation or folio number) ... provide as much information as possible on who you are seeking, then ask if they have any way of looking up the information.

Good luck!

Steven
sdlong329 is offline   Reply With Quote
Old 06-10-2013, 02:20 PM   #383
sdlong329
"Life is just a Fantasy!"
 
Join Date: Jan 2009
Location: Suburban Philadelphia
Posts: 1,425

Quote:
Originally Posted by smeecanada View Post
Sorry, Steven your response to my post doesn't make any sense - did you quote the wrong post.
You said you chickened out - did not request anyone. I was trying to encourage you to request someone (of your preference) ... and cited ways of how cast members can be promoted. One of the ways cast members get promoted is based upon guests requesting specific cast members. This tells DCL that you liked that cast member enough, that you would like to be paired with them again. This tells DCL you are pleased with their service. Hope this make sense>
sdlong329 is offline   Reply With Quote
Old 06-10-2013, 06:21 PM   #384
PrettyPrincessJen
AKA "MomBomb"
 
PrettyPrincessJen's Avatar
 
Join Date: Oct 2011
Location: USA
Posts: 155

We were so excited to have Munir from Brazil and Mariya from Ukraine
We had to have a picture with them before we left, they both felt like family. Nicolai at Palo Brunch and Patrijicia from the Chez Repbulic in Remy for dinner were also outstanding but we didn't get a photo with them : ( We were on the Fantasy on May 18, 2013


Our Server Team- Munir from Brazil and Mariya from Ukraine by prettyprincessjen, on Flickr
__________________
PrettyPrincessJen is offline   Reply With Quote
Old 06-11-2013, 12:17 AM   #385
Aby
Obsessive and Compulsive
 
Aby's Avatar
 
Join Date: Mar 2009
Location: Prince George, BC, Canada
Posts: 204

Balwan/Sophie?

Just wanted to know if anyone knew the current where-abouts of my serving team from my Alaska cruise in 2011 - Balwan from India and Sophie from Australia. We really enjoyed their company - especially Sophie's - she was a truly amazing person and we always felt that she was genuine in her interactions with us. I am just curious if anyone knew whether they were still with DCL and if so in what capacity. We are heading back to Alaska this August and would love to see them again.

Thanks in advance,

Aby
Aby is offline   Reply With Quote
Old 07-25-2013, 03:52 PM   #386
BethA
DIS Veteran
 
BethA's Avatar
 
Join Date: Apr 2001
Location: Pittsburgh,PA
Posts: 3,493

Based on your post we asked for Radoslav and were lucky enough to receive him on our June 22 Fantasy cruise. It was his first cruise back from vacation and I can not rave about him enough. The server he was partnered with had no personality so thank goodness he wen above and beyond. I highly recommend him.
Our room steward remembered us from a previous cruise and was excellent.
We had the concierge team of Alice, Andy and PJ-- all excellent. Don't hesitate to ask for someone- it made our cruise very special.
Last year on the Magic we had Genesis and I would highly recommend him as well.

Quote:
Originally Posted by sdlong329 View Post
Daniel Javor moved to the Dream in 2011, then to the Maiden Fantasy (March 2012). Daniel left DCL in the summer of 2012, and is now working as a Manager at a Marriott in his home country of Hungary ... I believe it is in / near Budapest.

For December, you may want to check back in the summer to early fall. I know there are a few other looking for excellent servers for the Fantasy in December. In the interim, I would suggest the following Fantasy servers:

Main Dining Room -
*Rado Hristev (Bulgaria) - server
Nikola Stakic (Serbia) - server

Palo -*Ivan Frick (Hungary)

Remy - Yannick (France)

*Rado and Ivan are among my top 3 favorite servers of all time ... which spans nearly 20 years of cruising.

As of March 2013, the aforementioned servers were either currently on the Fantasy, or expected to return from vacation within the next few months. Generally, servers and assistant servers are paired up by DCL ... so it's best to only request them separately. By that, I mean, do not request "Jack and Jeremy", rather, request as follows:
1) First request: Rado Hristev (Bulgaria), server.
2) Second request: If request #1 is not possible, I would request Nikola Stakic (Serbia), server.

You may make as many requests as you like, but I would not make more than 2 or 3 requests for the main dining room. For a Palo or Remy server, you do not need to request them in advance (since these bookings are generally made online). However, when you board the ship, ask where you can go to request / confirm a Palo / Remy server (these locations can change from time to time).

I'd like to ask everyone to do something very important. When you are impressed with the service of a DCL server ... PLEASE write down their FIRST AND LAST NAMES, as well as their HOME COUNTRY (ask, they'll usually be happy to answer - they will likely figure you want their information for the ship's survey). You may also want to ask if they would care to share (approximately) when they will be on vacation, and when they expect to return. Most servers realize why you may ask ... if they hesitate ... just tell them you'd like to recommend them to other fellow cruisers. When you return from your cruise, please remember to share the names and home country(ies) of those fabulous DCL servers!

Steven
BethA is offline   Reply With Quote
Old 07-25-2013, 04:45 PM   #387
gumbypee
DIS Veteran
 
gumbypee's Avatar
 
Join Date: Oct 2012
Posts: 516

Is Goran from croatia still on magic?
gumbypee is offline   Reply With Quote
Old 07-25-2013, 05:36 PM   #388
JanDave
DIS Veteran
 
JanDave's Avatar
 
Join Date: Jun 2001
Location: Williamston, MI
Posts: 2,208

Quote:
Originally Posted by BethA
Based on your post we asked for Radoslav and were lucky enough to receive him on our June 22 Fantasy cruise. It was his first cruise back from vacation and I can not rave about him enough. The server he was partnered with had no personality so thank goodness he wen above and beyond. I highly recommend him.
Our room steward remembered us from a previous cruise and was excellent.
We had the concierge team of Alice, Andy and PJ-- all excellent. Don't hesitate to ask for someone- it made our cruise very special.
Last year on the Magic we had Genesis and I would highly recommend him as well.
Genesis is my favorite! He's been our server at least 4-5 times.
__________________
MAGICal Cruises:
July 1999; 7/7/01; 9/18/04; 9/3/05; 11/25/06; 10/4/08; 1/10/09; 9/19/09; 10/23/10; 10/1/11; 11/24/12; B2B2B-1/27/14, 1/31/14, 2/3/14
WONDERful Cruises:
6/29/03; 6/16/05; 10/20/07; 9/14/08; B2B 11/18/10 and 11/21/10; 4/27/14

DREAM Cruise: 6/20/12
Upcoming Cruise:
Fantasy - 11/1/14
JanDave is offline   Reply With Quote
Old 07-25-2013, 05:56 PM   #389
bzkds
Mouseketeer
 
Join Date: Jul 2008
Location: San Jose
Posts: 364

Quote:
Originally Posted by BethA View Post
Based on your post we asked for Radoslav and were lucky enough to receive him on our June 22 Fantasy cruise. It was his first cruise back from vacation and I can not rave about him enough. The server he was partnered with had no personality so thank goodness he wen above and beyond. I highly recommend him.
Which seating did you have? We were table 89 at late seating and I'm pretty sure Radoslav was helping with our table as well. Our Servers were Rini and Jeremy, and it was only Jeremy's second week! We loved them all!
Beth C
__________________
DLR too many times to count
Disney Dream 7/29/2011
Disney Fantasy 6/22/2013
next up: Disney Wonder 10/4/2015
bzkds is offline   Reply With Quote
Old 07-25-2013, 07:26 PM   #390
gydell
I am watching and waiting
The Magic is my favorite
 
gydell's Avatar
 
Join Date: May 2005
Location: Atlanta, Ga
Posts: 7,608

Quote:
Originally Posted by sdlong329 View Post
I just returned from the EB TransAtlantic ... had requested Sompong based upon suggestions from others on this thread. I was lucky enough to get my request. Having sailed DCL 14+ times since 1999 (more than 20 total, including other cruise lines), I can honestly say, "Sammy" is (perhaps) the best, or 2nd best server I have EVER had!

"Sammy" is known by many cast members as Sompong ... but some know him as Sammy. Most guests know him as Sammy (when he introduces himself, he says his name is Sammy). Therefore, if you are requesting his as your server, you may want to request "Sammy" Sompong Pooncharoensuk.

Sammy has been a cruise line server for TWENTY-SEVEN years ... 1 year with one cruise line, followed by 13 years at another ... and now, 13 years with DCL on the Magic. Sammy told me he prefers to stay on the Magic.

As for his vacation, Sammy told me he will be going on vacation in September, and is expected to return to the Magic once out of dry dock. Sammy DOES NOT have a Facebook account or e-mail. If you wish to communicate with him, you will need to do so via snail mail. I gave Sammy my Castaway Club member notecards (with envelopes) ... and will be sending him US postage stamps, in case he wants to write to anyone. Please consider sending proper postage stamp(s) from your country, if you are communicating with him.

Steven
We love Sammy! He was there a couple of weeks ago and as you said he will be leaving at dry dock. He alo will be leaving in March for 2 months due to the medical exams and insurance requirements that DCL requires. The head server told us that he is the most requested server on the Magic. I know we always request him.
__________________












<a href='http://www.mickeypath.com/'>
<img src='http://www.mickeypath.com/id/1431673211.png'>
</a>
gydell is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 05:12 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: