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Old 05-24-2013, 08:55 PM   #8
justmestace



Thinks California needs Disney cruise ships!
Has snorkeled all over the Bahamas and the Caribbean
 
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Join Date: Mar 2002
Location: Cave Creek, Arizona
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Quote:
Originally Posted by Zeppelin

out of curiosity- did you get the name of the "they" who told you that? also-did you follow up?? not trying to be a wise guy, rather learn from your experience....
I only know the name of the CD. Honestly, I was in too much pain and too doped up to think to get their names, or a copy of anything except my onboard medical bill.
I think I may have thought that knowing that they were the"Heads of" those departments on that particular cruise was enough. They gave me a card with the name and phone number of the person to contact shore side ( who I did call) and I trusted them. I followed up later with letters and emails to our TA, to DCL Guest Services, and to the supposed address of the President of DCL.
Our TA got nowhere with her questions, I never heard back from the President's office and Guest Services sent a brief letter saying they were sorry, nothing they could do, but hoped to see me onboard again sometime.
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