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Old 05-10-2013, 03:19 PM   #1
tinkerbellybutton
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Join Date: Jun 2007
Location: Louisiana
Posts: 715

Resort split stay and dining plan new policy?

My BIL just got a free dining code and called Disney today to price some resorts. First of all they would be arriving on Nov 23, the last day before black out dates for thanksgiving. The CM they spoke to told them they could do a split stay and still get to keep free dining for their entire trip. I know if you check in by the last day of the offer you can get it for the whole trip, but I don't think it would be honored once you switch hotels after the black out dates.

The two problems I see with what the CM told them is that #1- you usually have to have a package including tickets to get dining (free or not) as each resort reservation is treated separate. By adding the cost of the second set of tickets you loose any savings you get from the discount. #2-if they switch hotels after the 23rd the new reservation would be during the black out dates so they wouldn't be able to get free dining even if they purchased the second set of tickets. As far as I know this is how it all works, right???

He said he specifically asked if she was sure he could move resorts, during black out dates, and still keep free dining throughout trip. He was told there was a way they could do that for him. Is there a new policy I am not aware of? Or is the CM misinformed?

He didn't book it at the time. I have told him to try calling back to speak to another CM, or even ask to speak to a manager because he isn't sure if he was given accurate info. But maybe I'm wrong and things have changed since I last did a switch stay last summer?????
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