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Old 05-06-2013, 08:45 PM   #1
texican
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How to contact guest services....?

We're here at the fort and are having the times of our lives.

We were greeted with the best front office greeters. One lady, Sara, was especially sweet for us. She gave my two princesses pictures of ALL the princesses. Also, my oldest daughter lost her first tooth while we were driving to the fort. She was so excited that she told everyone, including the front desk greeter, Sara. Well, Sara arranged to have tinker bell stand in for the tooth fairy last night and my daughter woke to a signed photo from tink, herself. That is one memory she will never forget!!

Anyway, I wanted to write a note to guest services letting them know how much we appreciate everything they've done for us. How do I go about doing this?
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Old 05-06-2013, 09:58 PM   #2
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wdw.guest.communications@disneyworld.com

this is where i sent kudos
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Old 05-07-2013, 07:33 AM   #3
2goofycampers
Sounds like something a camping trip could cure
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You should also receive a survey by email when you get home.

Or you could call and talk to a supervisor/manager at FW.
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Old 05-07-2013, 01:21 PM   #4
texican
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Thanks y'all!!
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Old 05-07-2013, 09:01 PM   #5
bama_ed
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Hey texican!

I just got back from the Fort and wanted to say I didn't get a survey request as Denise suggested. (Denise, it's probably just me this time )

I have most times in the past but don't wait to praise a Cast Member. Be as specific as possible (name/time/place) so they can link it to a real person.

I'm glad you had some pixie dust already.

Bama Ed
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Apr 1981 FW Creekside Meadow... Jan 2002 FW 2200 Loop (cabin)........Nov 2009 FW 1500 Loop (pop-up)
Nov 1987 FW 100 Loop(tent) ...... Oct 2003 FW 2000 Loop (tent).........Mar 2011 FW 900/1500 loop (pop-up) to/from KW
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Old 05-07-2013, 09:44 PM   #6
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By all means yes. We did on our 2009 visit and actually got a call thanking us for the feedback and the castmember was recognized in a meeting for going above and beyond.
We called the number to Disney and asked how to report this compliment. We were given an email address to send it to, but I cannot seem to locate it. Just give them a call.
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