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Old 04-14-2013, 07:07 PM   #1
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lillykat's Avatar
Join Date: Jul 2001
Location: Too far from WDW
Posts: 1,507

need help with online check in and 2 reservations

Need help with online check in. So grandparents booked the trip as a surprise for our girls. I have been put in charge of planning. We have 2 packages. 2 people on one and 4 on the other. I have been using my disney experience (computer and app). Our package and reservations for 4 show up, as do all the dining I made. I did try to link my fathers reservation but it just shows their names as traveling with us, their package info does not appear. I cannot view my fathers reservation. My father signs in and can see the dining he made but cannot see HIS reservation. It says when he enters their reservation number (different from ours) that his is linked to mine. I did online check in today. When I did it, it only asked for passwords for DH and I and only our 4 names show up. No where does it show their names. I don't want to check in for them. But they can't get into their reservation. My father is getting really annoyed with all the problems we have had. He told me to take care of it (they are not disney people and just want to "show up and play with the grandkids).

Why can't they view their reservation (we do have 2 separate reservations and numbers). I didn't check them in right? Bc they want their own passwords and credit card information etc.

Btw when I try to add the dining they made it says they have it but does show all 6 of us.
May 2014 POR Girls' Birthday and our 10 Anniversary Trip!!!!!!!
May 2013 POR Princess Trip! May 2010 POLY DD#2's 1st birthdaySept 2008 POLY - DD#1's 1st tripApril 2004 - AKL honeymoonJanuary 2002 at AKL
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