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Old 04-13-2013, 06:51 PM   #16
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Originally Posted by MaleficentRN View Post
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Old 04-13-2013, 09:12 PM   #17
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Originally Posted by zippingalong View Post
It is a very new change. And I have confirmed it with shoreside. And I'm not sure how it's going to work out in the long run.

When I got my shoreside email the week before my booking window opened, I called with a question. I was told then that I could reserve a cabana. I'd actually heard this from another friend sailing in July (we're sailing in August) and he'd told me the same thing.

Apparently, there were a lot of complaints about "we're paying these crazy prices and you still want me to wait up until midnight?!". So, they took all my requests (it wasn't even what I called for) including the family cabana.

I was still online at midnight, and before midnight, my family cabana was already held and showed (greyed out) in my excursions.

I got Cabana 2 (as did my friend who booked in July and held early with concierge).

I am concerned how this will work in the long run. What if EVERY concierge guest wants a cabana and calls early? How early will you have to call? And, I agree that it will be a devastating blow to platinum guests because theoretically, all the cabanas can already be held before the window ever opens.
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Old 04-13-2013, 09:29 PM   #18
Earning My Ears
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I had requested a Cabana for our August 11th Dream cruise via shoreside concierge. I asked if they REALLY sit there at midnight for me. They laughed and said, "Something like that." We received an email this morning at 8:30 am confirming Cabana #2.

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Old 04-14-2013, 02:01 AM   #19
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My window opens in 5 days and I don't even know how to get hold of shoreside concierge! I am on the 8/17 sailing of the Fantasy.
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Old 04-14-2013, 08:13 AM   #20
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Originally Posted by Wenawen View Post
My window opens in 5 days and I don't even know how to get hold of shoreside concierge! I am on the 8/17 sailing of the Fantasy.
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Old 04-16-2013, 06:17 PM   #21
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I don't know if I would depend on it, but I asked for cabana #4 on our July 28 cruise and was assured that they would take care of it for me. I didn't quite trust them, so I was going to do it myself at midnight E.S.T. but forgot until midnight P.S.T. time. Luckily, they came through for me and we have cabana #4 reserved. I still don't know how much I would trust this.
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