Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Global Neighbours > Disneyland Paris Trip Planning & Community Board
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 04-09-2013, 02:53 AM   #1
stargatebarbie
There must be more than this provincial life
The other side of me is all pink and girly and princesses
tourguidebarbie to stargatebarbie
 
stargatebarbie's Avatar
 
Join Date: May 2006
Location: Hull twined with toon town
Posts: 1,695

people not understanding fastpass

Could not believe how many people we met last week who did not know or understand the fast pass system. We got stopped lots of times esp as we waltzed pass people on btm who had been waiting ages and we just strolled on.most people asked how much it was others just couldnt grasp how it worked.one family had been there 4 days and where still no wiser .we do find it funny as a few times we got some filthy looks sometimes esp on tot as we just walked on .do you think disney do enough to inform guests asdo you think leaflet s to explain it should be avaible .also saw lots of cm, s trying to explain it at the fast pass ride entranced
__________________
1996 DLRP ,KYRIAD ,2001 DLP KYRIAD
2002 DLRP ,KYRIAD ,2004 DLP KYRIAD
2006 DLRP ,2008 KYRIAD,DLP BUSSY
2010 DLRP KYRIAD ,2012 DLP KYRIAD
2013 DLP VAL DE EUROPE

Last edited by stargatebarbie; 04-09-2013 at 01:09 PM.
stargatebarbie is offline   Reply With Quote
Old 04-09-2013, 03:14 AM   #2
stargatebarbie
There must be more than this provincial life
The other side of me is all pink and girly and princesses
tourguidebarbie to stargatebarbie
 
stargatebarbie's Avatar
 
Join Date: May 2006
Location: Hull twined with toon town
Posts: 1,695

Mind you the less people know the quicker we get on
__________________
1996 DLRP ,KYRIAD ,2001 DLP KYRIAD
2002 DLRP ,KYRIAD ,2004 DLP KYRIAD
2006 DLRP ,2008 KYRIAD,DLP BUSSY
2010 DLRP KYRIAD ,2012 DLP KYRIAD
2013 DLP VAL DE EUROPE
stargatebarbie is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 04-09-2013, 05:24 AM   #3
Jules1212
Mouseketeer
 
Jules1212's Avatar
 
Join Date: Apr 2012
Posts: 242

Quote:
Originally Posted by stargatebarbie View Post
Mind you the less people know the quicker we get on
Exactly! So, shhh!!!!!!

When we were there two weeks ago, people seemed to be completely au fait with the fastpass system - to the point where the queues for the fastpass ticket machines for BTM were almost as long as for the queue to go on the ride itself!

What I couldn't understand was why the fastpass system was not operational for Indiana Jones at all when the average queue was approx 45+ for our entire visit. And it wasn't going for the two days there were queues for SM of 50 minutes+. Not so bad for us on SM as we went during EMH instead.

We used fastpass to great effect on TOT though, as only DS and I wanted to go on and so we got fastpasses for DH and DD too and just managed to squeeze in two rides in our alloted time.
__________________
Jules1212 is offline   Reply With Quote
Old 04-09-2013, 05:32 AM   #4
stargatebarbie
There must be more than this provincial life
The other side of me is all pink and girly and princesses
tourguidebarbie to stargatebarbie
 
stargatebarbie's Avatar
 
Join Date: May 2006
Location: Hull twined with toon town
Posts: 1,695

Must of been lucky last week on indy as it was a 5 or 10 min wait every day how ever the fast passes on tot ran out very early in the day fp was not needed on r&rc
__________________
1996 DLRP ,KYRIAD ,2001 DLP KYRIAD
2002 DLRP ,KYRIAD ,2004 DLP KYRIAD
2006 DLRP ,2008 KYRIAD,DLP BUSSY
2010 DLRP KYRIAD ,2012 DLP KYRIAD
2013 DLP VAL DE EUROPE
stargatebarbie is offline   Reply With Quote
Old 04-09-2013, 05:34 AM   #5
DLPdaft
Cannot stop singing "Just like we dreeeeamed it"
Has a calming influence
 
Join Date: Jun 2007
Posts: 12,149
DISboards Moderator

It always amazes me too ~ my absolute maximum wait time for regular lines is 30 minutes and i think because of that i, ve only been in the regular line for btm and pp about 6 times in total. i always fastpass them. tot wasnt that busy a lot of the time we were there in feb.
i think its a bit of a ploy by disney, not advertising how easy fastpass is ~ they were even listing it as an extra perk alongside their special discount deals last year, like it was something special that wasnt available to absolutely everyone in the parks.
__________________


Elaine
Feb 07 Santa Fe, Oct 07 Santa Fe, Nov 07 Cheyenne, June 08 Explorers, Oct 08 surprise upgrade to the Newport Bay Club! May 09 Magic Circus, Dec 09 Santa Fe VIP, Oct 10 Santa Fe "Cars stylee", March 11 St Patricks Day Santa Fe, Nov 11 Dream Castle bonfire and Christmas, June 12 Dream Castle 20th Dreams, Feb 13 Santa Fe & Dreams, April 14 Santa Fe Spring Festival Fun
DLPdaft is offline   Reply With Quote
Old 04-09-2013, 08:38 AM   #6
Ware Bears

Elvis Fan
Fridge Magnet hoarder
 
Ware Bears's Avatar
 
Join Date: Jan 2003
Location: England's Sunny South Coast
Posts: 27,900
DISboards Moderator

Quote:
Originally Posted by stargatebarbie View Post
Mind you the less people know the quicker we get on
Quote:
Originally Posted by Jules1212 View Post
Exactly! So, shhh!!!!!!
so

__________________
Elaine
WDW Holiday Inn Nikki Bird Easter 2004 DLP Explorers August 2005 DLP Explorers Christmas 2005 DLP Explorers August 2006 WDW Comfort Suites Maingate East/Grand Plaza, St Pete Beach Easter 2007 DLP Explorers Halloween 2007 DLP Explorers August 2008 WDW Comfort Suites Maingate East/Disney Wonder Bahamas/Yacht Club Christmas 2009 New Year 2010 DLP Disneyland Hotel May 2011 DLP Newport Bay Club August 2012 DCL Disney Wonder Alaska DL Candy Cane Inn August 2013
Moderator Disneyland Paris
Ware Bears is offline   Reply With Quote
Old 04-09-2013, 01:51 PM   #7
Isila
There is a big beautiful tomorrow
 
Isila's Avatar
 
Join Date: Jan 2011
Posts: 2,569

when we were there people also had no idea of fastpasses and how to use those. They would go to fastpass queue and when asked for "tickets" they would give them park tickets and when CM tried to explain they didn't understand anyway. And they would even get mad.
There is lots of information about tickets - on tv, busses, in hotels. People just don't pay attention. Well, it's their problem, not mine.
Isila is offline   Reply With Quote
Old 04-09-2013, 03:37 PM   #8
Jonjo
Mouseketeer
 
Jonjo's Avatar
 
Join Date: Feb 2008
Location: Neverland, Cambridgeshire, UK
Posts: 2,574

We tend to go off season so hardly ever use the FP system. But i feel that it is well advertised on my last trip I saw it mentioned in the park maps and guides, on the TV channel in our room and I saw them mentioned on the infomercial on the TV on the bus from the hotel to the park.

I do check the FP times, but during our trip in March the longest wait for a ride we had was about 30mins for BTM on a busy Saturday afternoon.
Jonjo is offline   Reply With Quote
Old 04-09-2013, 04:36 PM   #9
jillrobinson
I will be very angry if there are any attractions or places off limits
DS got a Hi 5 from Simba
My real persona is maleficent mum
 
jillrobinson's Avatar
 
Join Date: Mar 2005
Location: Abergavenny
Posts: 6,813

Not sure if everyone is aware of this 'glitch' and I can't say I've tried it as we usually go off peak so we hardly every use the FP system apart from Buzz and BTM.

There are apparently 3 independant servers controlling the Fastpass system.
1) Disneyland park (except for Star Tours and Indiana Jones).
2) Indiana Jones and Star Tours
3) WDS

So theoretically you can hold 3 FP's at 1 time, e.g. Peter Pan, Star Tours and Tower of Terror, obviously a bit of park hopping involved there too.
__________________
March 2004 Liam's 5th Birthday at Cheyenne *** October 2004 Spooky Halloween at Santa Fe *** March 2006 My big 40 & Liams 7th Birthday at Newport Bay Club *** March 2007 Jamie's 13th Birthday & VIP Press Launch for DLP's 15th Anniversary at Sequoia Lodge *** November 2007 Christmas Season at Sequoia Lodge *** March 2009 Liam's 10th Birthday at Cheyenne *** January 2010 Practically Perfect stay at Hotel New York *** October 2010 Our not so scary stay at Cheyenne ***January 2012 Jack's 5th Birthday surprise at Santa Fe***July 2013 Disney Dreaming at Cheyenne***

jillrobinson is offline   Reply With Quote
Old 04-09-2013, 07:18 PM   #10
AngelDisney
Dream a Disney Dream 0[;)
 
AngelDisney's Avatar
 
Join Date: Mar 2011
Posts: 383

Quote:
Originally Posted by jillrobinson View Post
Not sure if everyone is aware of this 'glitch' and I can't say I've tried it as we usually go off peak so we hardly every use the FP system apart from Buzz and BTM.

There are apparently 3 independant servers controlling the Fastpass system.
1) Disneyland park (except for Star Tours and Indiana Jones).
2) Indiana Jones and Star Tours
3) WDS

So theoretically you can hold 3 FP's at 1 time, e.g. Peter Pan, Star Tours and Tower of Terror, obviously a bit of park hopping involved there too.
You have made my day jillrobinson! I am going in August. This is great tip!! Thanks a million!
__________________
from Toronto, Canada



AngelDisney is offline   Reply With Quote
Old 04-10-2013, 04:04 AM   #11
stargatebarbie
There must be more than this provincial life
The other side of me is all pink and girly and princesses
tourguidebarbie to stargatebarbie
 
stargatebarbie's Avatar
 
Join Date: May 2006
Location: Hull twined with toon town
Posts: 1,695

Quote:
Originally Posted by stargatebarbie View Post
Mind you the less people know the quicker we get on
Don't know abut august but ive not seen the fast pass on star tours in use for ages
__________________
1996 DLRP ,KYRIAD ,2001 DLP KYRIAD
2002 DLRP ,KYRIAD ,2004 DLP KYRIAD
2006 DLRP ,2008 KYRIAD,DLP BUSSY
2010 DLRP KYRIAD ,2012 DLP KYRIAD
2013 DLP VAL DE EUROPE
stargatebarbie is offline   Reply With Quote
Old 04-10-2013, 04:35 AM   #12
Ware Bears

Elvis Fan
Fridge Magnet hoarder
 
Ware Bears's Avatar
 
Join Date: Jan 2003
Location: England's Sunny South Coast
Posts: 27,900
DISboards Moderator

I knew the two parks were on separate systems but didn't know about Star Tours and Indiana Jones.

Even though we go at the busiest times of year we only tend to use fastpass for Big Thunder Mountain and Tower of Terror. We ride Peter Pan and Buzz in EMH, and DH and DD who are the only two who'll do the upside-down rides also do Space Mountain then and find they can get on Indiana Jones easily enough without having to use fastpass. In fact it was only last summer that we found we were having to use fastpass for ToT.
__________________
Elaine
WDW Holiday Inn Nikki Bird Easter 2004 DLP Explorers August 2005 DLP Explorers Christmas 2005 DLP Explorers August 2006 WDW Comfort Suites Maingate East/Grand Plaza, St Pete Beach Easter 2007 DLP Explorers Halloween 2007 DLP Explorers August 2008 WDW Comfort Suites Maingate East/Disney Wonder Bahamas/Yacht Club Christmas 2009 New Year 2010 DLP Disneyland Hotel May 2011 DLP Newport Bay Club August 2012 DCL Disney Wonder Alaska DL Candy Cane Inn August 2013
Moderator Disneyland Paris
Ware Bears is offline   Reply With Quote
Old 04-10-2013, 04:47 AM   #13
Aliceacc
We had a wonderful time, but did have our moments!

Pretty much down to my hips on one side, but nice and perky on the other
 
Aliceacc's Avatar
 
Join Date: Jul 2007
Location: Long Island, NY
Posts: 11,394

I think that too many people book their resort and get park tickets, then get onto a plane and show up. They think that booking a Disney vacation is similar to booking one to many other places. They're unaware of fastpasses and ADRs and photopass and a number of other things that they could take advantage of.

I'm not sure what Disney could do to better educate the general public. The information is mentioned on the Park Guides that you receive as you enter every park. And every Disney site, tour book and other source of information mentions it. But you can't make people understand that this is a different type of information.

I would think, though, that anyone who books through a travel agent should have the information they need. That travel agents, in addition to making reservations, should inform their clients of at least the basics of a Disney vacation.

If you book on your own, though, I'm not sure just how Disney would inform you.
__________________
DH: me: DS (16) , DD (14): DD (11):


I've been BOO'ed by pigletgirl!
numerous trips in college and one together in 1990 August 2008 and August 2009: Polynesian. August 2012: Beach Club Yacht Club in 2014!!
(Thanks, Disney Destinations, for your past generosity. And to the Beach Club staff for all their assistance in our 2012 medical crisis.)
Aliceacc is offline   Reply With Quote
Old 04-10-2013, 05:17 AM   #14
MinnieVanMom
DIS Veteran
 
MinnieVanMom's Avatar
 
Join Date: Mar 2008
Posts: 5,485

I think that they need to do a media approach and put it as a flashing or drop in when you go to the DLP site.

Educate the masses through all ways possible, put it on the buses, at the train station, on the website, buttons that say ask me about FP. Spend 2 months saturating the masses and word will get out.

Then DLP needs to follow up with making sure the FP system is working properly.
MinnieVanMom is offline   Reply With Quote
Old 04-10-2013, 07:47 PM   #15
sky13
Mouseketeer
 
sky13's Avatar
 
Join Date: Sep 2012
Location: UK
Posts: 294

Looking at a recent park map there is a little box saying "save time with Fastpass" and "Free", but I'm guessing not many people read every little bit of the park maps (I do but that's because I get bored in queues)!

I try to use Fastpass as much as possible, it just saves so much time (especially on BTM)... Have also had to explain how Fastpass works to people too.

jillrobinson - I didn't know about Indiana Jones and Star Tours being on a separate system, thank you!
__________________

Disneyland 1993 1995 2012 : Tokyo Disneyland 1996 : Walt Disney World 2001 : Disneyland Paris 2007 2008 2012 2013 : Hong Kong Disneyland 2010
sky13 is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 08:46 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.