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Old 04-08-2013, 07:11 PM   #1
newfiegirl
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For a full week the wdw website cannot retieve my dining reservations

I made my reservations last Tuesday, but the sire cannot retrieve them. Anyone have suggestions on what to do?
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Old 04-08-2013, 07:35 PM   #2
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You should have gotten an email confirmation for each reservation made, check your email and your spam folder. If you still can't find it call disney dining and double check!
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Old 04-08-2013, 07:37 PM   #3
newfiegirl
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I get the email, but it will not show up on the wdw page.
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Old 04-08-2013, 07:41 PM   #4
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make sure you are signed in to your disney account. Are you looking them up with the actual confirmation number or by logging in to your account?
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Old 04-08-2013, 08:18 PM   #5
newfiegirl
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putting in my confirmation number, not working
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Old 04-08-2013, 09:27 PM   #6
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As long as you have your confirmation numbers (write them down and bring them with you) you're fine.
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Old 04-09-2013, 07:21 AM   #7
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That happened to me in September on the old system, they were there for a while, but then they all disappeared. I couldn't see them for a few weeks, so I finally called. After I called, they all showed up online again.
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Old 04-09-2013, 09:59 AM   #8
cwhite92
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They are having issues with people being able to see their reservations!
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Old 04-09-2013, 10:51 AM   #9
AmyB2006
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Disney's new website is a trainwreck. It clearly wasn't ready to go online, and they should have tested it more.

Anyway, as others have said, if you have your confirmation numbers, you're fine. Your reservations are there. I would just try periodically to use the new site, eventually it'll work. maybe. LOL
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Old 04-09-2013, 02:45 PM   #10
newfiegirl
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what is the new site? web address please
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Old 04-09-2013, 02:57 PM   #11
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Quote:
Originally Posted by newfiegirl View Post
what is the new site? web address please
Just type in www.waltdisneyworld.com and it redirects you. It's not a special website. Some people just have luck bringing up the old website formatting.
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Old 04-09-2013, 03:13 PM   #12
Ron from Michigan
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For our trip last month it would not pull up our ADR's for weeks before our trip. They could not even pull them up when we arrived at our resort. It'a good thing I kept all the e-mails when I made our reservations.
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Old 04-10-2013, 08:44 PM   #13
newfiegirl
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i called the dining number and they could not get the reservations retrieved, then I called the tech number and still no luck. now what. i know i have dining reservations made but they are not linking to my reservations.
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Old 04-10-2013, 08:54 PM   #14
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I would call Disney Dining back. If they can't retrieve them, have the CM re-book them. When is your trip?
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Old 04-10-2013, 08:56 PM   #15
newfiegirl
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trip is june..
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