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Old 03-21-2013, 06:00 PM   #1
barbja99
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How do you tip your concierge?

For whatever mysterious amount we choose to tip our concierge, do we charge the tip to our OBA, or give him/her the tip personally?

Also, on the Magic/Wonder, are there times when some other random concierge may do some things for you? Is it possible to tip your own concierge, then charge a tip for the concierge staff to share? Theoretically we could tip on an on-demand basis, but that would require control over the actions of children, and I'm sure you all know that's not gonna happen.
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Old 03-21-2013, 06:17 PM   #2
Namsupak
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We charged to the onboard account. The tip sheet you get will have a spot for concierge. We have always just filled it out and let them handle it. Then you do the same as for the other CM's give them an envelope with the receipt. We have heard varying stories of whether they do a tip share versus if they keep the tip for themselves. The majority of the times though we have heard that they are assigned guests and they are tipped by those guests. I am not sure how one would tip the other concierge but in this case I would just give cash.

On the new ships we have also heard varying reports of tip share versus individual, it is a different concept there as the lounge is manned by 1 of the 3 concierge throughout the day. And you may or may not have interaction with just a single concierge, technically on your ticket it does show a single name but I would think that as many duties are shared then they will likely share the tips. Once again if we liked someone in particular cash is a good way to go. Otherwise just use your ship account.
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Old 03-22-2013, 09:16 PM   #3
cheesemouse
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We just got off the Wonder and charged the concierge tip to our OBA. There were 2 concierge staff members (Rodrigo and Jonathan). We were assigned Rodrigo and he was awesome!!! He handled about 95% of our needs/requests. We interacted with JOnathan during the concierge welcome reception and at the cabana on CC. We gave our tip to Rodrigo via the tip envelope provided.
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Old 03-25-2013, 10:56 AM   #4
DVCAKL
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Wonder Concierge

Cheesemouse- Do you mind telling me your stateroom #? We will be on the Wonder this weekend and I was wondering if Rodrigo had our room. We had Danny on the Magic last year and he was amazing!!! We don't really ask for anything, but his little touches were fantastic! Almost made us want to do Mediterranean with him this year
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Old 03-25-2013, 11:01 AM   #5
FJS961
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If do shipboard account, tips on new ships are pooled by the concierges, one of them told me this directly.
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Old 03-25-2013, 12:04 PM   #6
alexandlillie
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we just got off the magic...there was an envelope in our room for the Concierge and we put cash in there and gave it to him.

He made a point to come by after dinner of the last night...and in the morning of the day we left...to "check on us", give us a little surprise, and pick up the Ipad we borrowed.

WE had the option to charge it to the room, but we just did all our tips in cash.

Also, there were two concierges on board...and both were super nice to us. My sense is that they are specifically assigned rooms though - but sort of cover for each other for all concierge-eligible rooms.
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Old 03-25-2013, 01:02 PM   #7
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Quote:
Originally Posted by FJS961 View Post
If do shipboard account, tips on new ships are pooled by the concierges, one of them told me this directly.
FWIW I was fine with that, because each of them was nice and kind and helped us in the minimal ways we ever asked for help.
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Old 03-25-2013, 01:06 PM   #8
FJS961
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I wanted to recognize extra effort put forth by 2 of the 3 in particular

In future will have cash to give individually
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Old 03-25-2013, 06:55 PM   #9
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Quote:
Originally Posted by cheesemouse View Post
We just got off the Wonder and charged the concierge tip to our OBA. There were 2 concierge staff members (Rodrigo and Jonathan). We were assigned Rodrigo and he was awesome!!! He handled about 95% of our needs/requests. We interacted with JOnathan during the concierge welcome reception and at the cabana on CC. We gave our tip to Rodrigo via the tip envelope provided.
So bummed that Rodrigo is off the Dream. And sadder that I have NOTHING booked for the Wonder.

Rodrigo absolutely made our vacation, and I wouldn't sail non concierge on a ship he was working on.
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Old 03-25-2013, 09:28 PM   #10
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Originally Posted by zippingalong View Post
So bummed that Rodrigo is off the Dream. And sadder that I have NOTHING booked for the Wonder.

Rodrigo absolutely made our vacation, and I wouldn't sail non concierge on a ship he was working on.
Ditto. We have had him on the magic and on some dream cruises. But I am happy to hear he is on the wonder so we can see him again.

Our daughter still asks for him.
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Old 03-26-2013, 09:52 AM   #11
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Who are the current Fantasy concierge staff? Although they might not be on when we cruise in June
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Old 03-26-2013, 03:25 PM   #12
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Currently it is Kemisha, Alice and Julia. They are an awesome team. DS still calls them his girlfriends and asks when we can go see them.
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Old 03-26-2013, 09:05 PM   #13
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Thanks. We had Alice on the Magic last summer but not familiar with the others
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Old 03-26-2013, 09:24 PM   #14
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Kemisha and Julia have been our best and favorite concierge hosts to date hands down!!
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Old 03-26-2013, 09:29 PM   #15
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Actually, if you can put Rodrigo with Julia and Kemisha that would be the ultimate trifecta!!!
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