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Old 03-21-2013, 11:12 AM   #16
blessedby3
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Originally Posted by rock_doctor View Post
If they issue 10 fast passes every half hour and 5 holders miss their times and come back later to use that fast pass. Disney now needs to fit in (cram) those holders into other times such that instead of 10 holders you now have 11 or 12 or what ever. Those extra people now displace people waiting in the standby line. You can't magically create an extra seat. Enforce the FP time and the process runs more smoothly.
Yep, they started enforcing the FP return times...like a year ago (much to my dismay)
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Old 03-21-2013, 11:13 AM   #17
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I understand the frustration between seeing an estimated 25 minutes and the actuality of over 60 minutes.

WHAT if you decide to get in line....Your ADR is in 75 minutes...across the park.
WHAT if you decide to get in line... You're meeting your party in one hr.
WHAT if you decide to get in line...Your DD's BBB appt isnt for 90 minutes so you should have time...

I think you always have to assume it could be longer

I do think this is something Disney needs to continously strive to get right!!
Usually they do
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Old 03-21-2013, 11:23 AM   #18
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We had the same problem at LM last Friday. Sign said 30 minutes but it was actually an hour and 30 minutes. You can't tell how long the line is because alot of it is hidden from the outside. This was the only time we've ever had this problem. Maybe there's something wrong with that ride's timecard reader?
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Old 03-21-2013, 12:01 PM   #19
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It sure seems that standby times are less accurate in recent months, judging by the number of times it is coming up here. WDW needs to improve this. I completely agree that families with smaller children need to know if it's much longer. And I want to know I can make my dining reservation in 90 minutes on a 30 minute standby. Or make my precious 1 of 3 Fastpass+ made 6 months ago.

They should know the fastpass return rate expected in the next 30 minutes, and be able to post a sign at the entrance and a couple of other points that says "wait from this point estimated to be xx minutes"
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Old 03-21-2013, 12:08 PM   #20
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It sure seems that standby times are less accurate in recent months, judging by the number of times it is coming up here.
Yep. I really don't recall seeing all these reports about wildly inaccurate wait times back before the change to fastpass enforcement. Although I wasn't in favor of the change, I do know that's not the cause. I really do think it has to do with them trying to cram as much capacity out of the fastpass system.

Disney's ability to maximize FP is akin to printing money for them. The more they can squeeze out of that system, the more "currency" they will have to entice guests to do what they want them to do....... attend a different park, ride a different ride, stay onsite...... that sort of thing.
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Old 03-21-2013, 12:14 PM   #21
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Old 03-21-2013, 12:20 PM   #22
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Thanks Robo! I know that stuff happens, I was just curious as to the validity of the statement that local (to the ride) CMs have no control over the wait time listed. It was also odd to me that the expected wait time didn't change even though there were several of the red line timers that went through, both ahead of and behind our group.
And, totally OT but boy did I look like the hero at EPCOT on our first morning when I spotted the RFID entries that had NO lines after my BIL had gotten in a long line for the old style tickets! It was funny because he refused to get out of line at first, sure that I was incorrect and we'd be sent right back to an even longer line. He changed his tune real quickly when he saw my family scanning our tickets and walking right on in.
Yes that is true - the CMs right there have no control over what time the return time is listed.

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Old 03-21-2013, 12:28 PM   #23
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I am very worried about the fast pass plus system, because there have been MANY times when we've missed our fast pass window due to an inaccurate wait time at another ride (one that said 20 min but ended up being over an hour, and such). I don't mind these hiccups, but I do mind now that you can't eat anywhere without having made a reservation six months in advance! How much worse will it be when you have to pay for fast passes? I really miss the days of just wandering the parks, getting on rides as you encountered them, and popping in to a character meal when your feet got tired. Disney shouldn't be stressful!
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Old 03-21-2013, 12:35 PM   #24
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Originally Posted by Traveliz

Yes that is true - the CMs right there have no control over what time the return time is listed.

Liz
ITA. I don't think Disney would allow the possibility of a disgruntled CM having absolute control over the ability to put up the wait time.
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Old 03-21-2013, 12:37 PM   #25
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ITA. I don't think Disney would allow the possibility of a disgruntled CM having absolute control over the ability to put up the wait time.
Or, even a gruntled one.
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Old 03-21-2013, 12:38 PM   #26
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Stuff happens.
Frequently.
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Old 03-21-2013, 12:46 PM   #27
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I saw something strange at Space Mountain when I was there 2 weeks ago. I had a fastpass so it didn't matter to me but the standby line said 80 minutes. There was a long line outside. I went through the tunnel on the fastpass side and there was no one in the tunnel! The queue on the platform on the left side was full, fastpass went to the ride, not bad line. I just didn't understand why they had people lined up outside and no one in the tunnel, they added the interactive stations and no one was there to play with them.
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Old 03-21-2013, 12:47 PM   #28
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Now that we're deep into this discussion...

What of the situation very near park closing time of the "Wait Time" showing an artificially L-O-N-G wait time so as to discourage guests from deciding to get into that line as the park is about to close?

If the CM's at the attraction can't manually change the Wait Time, doesn't that seem odd that the posted time is cranked up so high?

Does somebody get called on the phone and is THAT person, from a "central location," able to manually crank in a bogus extra-long wait time?

Is it a standard policy and is it "built-into" the computer software to kick in an extra wait time at a certain time of the evening?

Or, is what I'm talking about just a Disney Myth and doesn't really happen?
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Old 03-21-2013, 12:47 PM   #29
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Originally Posted by 123LuckyMom View Post
I am very worried about the fast pass plus system, because there have been MANY times when we've missed our fast pass window due to an inaccurate wait time at another ride (one that said 20 min but ended up being over an hour, and such). I don't mind these hiccups, but I do mind now that you can't eat anywhere without having made a reservation six months in advance! How much worse will it be when you have to pay for fast passes? I really miss the days of just wandering the parks, getting on rides as you encountered them, and popping in to a character meal when your feet got tired. Disney shouldn't be stressful!
We still travel this way... If we decide we want to try to eat someplace special we will go to that place early in the day and see if we can get an opening for later... have done this with Liberty Tree Tavern several times, and had no problem, Same with 50's Prime Time twice last year including on Mothers Day, and even Hoop Dee Doo Revue, don't know what we want to eat until that day, no way am I making reservations months or even days in advance.
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Old 03-21-2013, 01:21 PM   #30
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Now that we're deep into this discussion...

What of the situation very near park closing time of the "Wait Time" showing an artificially L-O-N-G wait time so as to discourage guests from deciding to get into that line as the park is about to close?

Um, yes, it happens. Why, I could not tell you, but it does. I've also seen wildly inflated wait times in the morning. I am getting the impression that Disney has been playing around with fastpass distribution as of late, which is wreaking havoc with standby waits. BUT - I'm not at WDW, so I can't verify my theory with personal experience.

My own crazy random theory is that in preparation for FP+, Disney has increased the number of FP's for each attraction- in the hopes of better training guests to use more fp. If I understand fp+, then I think it will work best if guests learn to use fp more than they are currently using it. Guests avoid lines, Disney improves flow, which increases capacity. Right now, the 'common' wisdom is for guests to all head to Fantasyland at RD. That means that PotC and the Tiki House are practically empty. I think that is part of why waits for Peter Pan get- and stay - so long all day. Once the queue backs up, it's hard to undo. It's a lot like how rush hour traffic works. If all the area businesses make employees work from 9-5, it's bad for everyone. Get businesses to stagger work hours- some open at 7, some at 10...then everyone wins. Schools are another very important variable. Change school hours, and the impact is huge.

Once you get a traffic tie up, they are hard to undo.

Here's my other evidence...Disney's website now does a much better job of advertising non-park activites. Currently, a very large portion of guests follow the same pattern- arrive at the parks between 8:45am and 10:15am, eat lunch at noon. If they take an afternoon break- it's around 3pm - 5pm. Almost everyone who goes to a park-is in the park between 11am and 1pm. Again, there would be a huge benefit for Disney if they could get guests to visit a spa at 11:30am instead.

You can learn a tremendous amount watching the ebb and flow of a food court between 7am and 10am. Another insightful thing to do is to watch the flow of buses coming and going from MK - maybe from a good vantage point at CR.
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