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Old 03-17-2013, 07:31 PM   #1
lillykat
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Join Date: Jul 2001
Location: Too far from WDW
Posts: 1,507

confirmations and online check in questions..

We are traveling with my parents. We have tried more than 6 times to have our reservations (2 reservations that are supposed to be linked) requests stated as connecting rooms, upper level, close to main building as possible. Everytime the put in adjoining rooms. We go back and forth and I say no I want a door connecting (we know this is just a request but my parents may watch the girls so we would like the door so they can put them to sleep in our room but leave the door open to watch them). We have made changes to our reservation as well by dropping days to our tickets. We never receive confirmations (either for our reservation or my parents.

Well today we tried to do online check in. The box is checked that reads adjoining rooms no connecting door. It is also in lighter colored ink that we cannot uncheck it.

I'm at a loss. I have tried, my father has tried to get the connecting rooms noted, but so far we have been told...
Adjoining is the same as connecting,
they cannot enter that many words
it says adjoining but that really means you want a door...

I keep explaining can you please just put connecting room with a door to which I have been told once it was entered but it hasn't. I thought it was corrected but there seems to be no way to tell if they changed the requests, corrected the tickets or even entered the correct ME flight info. They are all very pleasant but no matter how polite or insistent it just isn't getting fixed. I don't want to check in with the information wrong on there.

Any suggestions. It doesn't help that we are working with 2 rooms/reservations. Also we have tried to link our reservations with my experience which their names come up but not their reservation.
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