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Old 03-12-2013, 05:39 PM   #1
wordwitt
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Sharon at Fidelity is Great

With all the talk about Fidelity maybe not being as responsive as other companies, I have to tell you that Sharon has been very, very responsive . I am just a prospective buyer (not quite at the offer stage) with lots of questions, and she has been so quick to respond that it has really impressed me.
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Old 03-12-2013, 06:33 PM   #2
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With all the talk about Fidelity maybe not being as responsive as other companies, I have to tell you that Sharon has been very, very responsive . I am just a prospective buyer (not quite at the offer stage) with lots of questions, and she has been so quick to respond that it has really impressed me.
That is good to know. When I contacted Fidelity a few weeks ago, I was linked to another agent. I called several times and sent a few emails and I never heard back.
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Old 03-12-2013, 06:41 PM   #3
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That is good to know. When I contacted Fidelity a few weeks ago, I was linked to another agent. I called several times and sent a few emails and I never heard back.
Me too.
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Old 03-12-2013, 06:41 PM   #4
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I have talked to both Shawn and Sharon - they both have been very helpful communication is very good.

I am glad to see that since it was not that way a few years ago!
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Old 03-12-2013, 10:58 PM   #5
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Me too.
Im now in the process of buying. I contacted many companies to start with questions. Another company is avail. 7 days a wk. So i had him submit the offer. Found out from sharon that they hang on to those offers essentially & deal with their customers 1st even if an offer from a co broker came through 1st. Turns out that one wasnt going to workout anyway so we've decided to work with sharon directly. Waiting to hear back on an offer we submitted today!
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Old 03-15-2013, 09:25 AM   #6
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I'm working with Sharon too. She's been great.
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Old 03-15-2013, 10:52 AM   #7
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Originally Posted by dbs1228
I have talked to both Shawn and Sharon - they both have been very helpful communication is very good.

I am glad to see that since it was not that way a few years ago!
I bought a small SSR resale from Sharon as well in 2011 and that went really smooth and easy.
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Old 03-16-2013, 11:51 AM   #8
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Would someone mind PM'ing me with Sharon's e-mail address, I've contacted Shawn by phone and e-mail earlier this week and haven't had a reply so I thought I might give Sharon a try
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Old 03-17-2013, 12:35 AM   #9
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Would someone mind PM'ing me with Sharon's e-mail address, I've contacted Shawn by phone and e-mail earlier this week and haven't had a reply so I thought I might give Sharon a try
I found you have to be persistent and email and call everyday. Yes I felt like a pain in the butt but we offered on Wednesday, got accepted by Friday, contract the following Tuesday and submitted to rofr Wednesday. Keep in mind I live in Hawaii so this all occurred with a 5-6 hour time difference.
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Old 03-17-2013, 04:05 AM   #10
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I found you have to be persistent and email and call everyday. Yes I felt like a pain in the butt but we offered on Wednesday, got accepted by Friday, contract the following Tuesday and submitted to rofr Wednesday. Keep in mind I live in Hawaii so this all occurred with a 5-6 hour time difference.
Thanks, I'm in the same boat as you with the time difference as we're in Ireland (although ours is 5 hours the other way)
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Old 03-17-2013, 10:20 AM   #11
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Thanks, I'm in the same boat as you with the time difference as we're in Ireland (although ours is 5 hours the other way)
A little Irish Luck your way! Happy St Patricks Day!!
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Old 03-17-2013, 10:22 AM   #12
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A little Irish Luck your way! Happy St Patricks Day!!
Thanks
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Old 03-17-2013, 12:04 PM   #13
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Found out from sharon that they hang on to those offers essentially & deal with their customers 1st even if an offer from a co broker came through 1st.
I've seen this claim before, but I doubt if it is true. That would be unethical treatment of their own customers -- the owners who listed their contract for sale with Fidelity. In timeshare resales, the brokers are usually transaction brokers and have legal and ethical responsibilities to both the seller and the buyer.

I would think they could lose their license if they got caught non-tendering legitimate offers.
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Old 03-19-2013, 05:41 PM   #14
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Would someone kindly pm me her email as well?
I've been trying to get anyone from fidelity to call me back and so far nothing
I would go with TS but they don't have the listing I need.
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Old 03-19-2013, 06:16 PM   #15
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I've seen this claim before, but I doubt if it is true. That would be unethical treatment of their own customers -- the owners who listed their contract for sale with Fidelity. In timeshare resales, the brokers are usually transaction brokers and have legal and ethical responsibilities to both the seller and the buyer.

I would think they could lose their license if they got caught non-tendering legitimate offers.
I have the email from sharon that says so.
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