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#1 |
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Mouseketeer
Join Date: Jan 2012
Location: South Carolina SOON! ...currently Idaho
Posts: 422
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Problem with Online Check in?
I am trying to do my online check in, but after I try to enter my credit card info, it says that they are unable to verify my card. Quadruple checked everything is correct... has anyone else run into this?
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#2 |
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DIS Veteran
Join Date: Jan 2009
Location: Reston, Va.
Posts: 4,361
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Are you trying to use a Disney Visa? Others have reported problems with that specific card. Your best bet would be to call and get IT involved.
__________________
Missy, 31 and Franklin, 31 (Pixel Dust here on the Dis) | Follow Missy on Twitter1986, 1990, 1994, 1998 -- Mariott World Center, 2/2009 -- Mariott Imperial Palms, 10/2010 -- Mystic Dunes, 10/2011 -- CR, 3/2012 -- Windsor Hills, 10/2012 -- BCV/AKV-Jambo, 01/2013 -- BWV, 5/2013 -- BLT, 10/2013 -- YC CL Current TR: 10/12, 1/13, 5/13 Past TR: 3/12 , 10/11, 10/10 ![]() |
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#3 |
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Mouseketeer
Join Date: Jan 2012
Location: South Carolina SOON! ...currently Idaho
Posts: 422
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Yep, it was with the Disney Visa.
One more question, does anyone know how to make sure I get the two beds and NOT a king? I am going with my mom so this will be my first trip where I actually NEED to two beds instead of a king size lol. |
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#4 |
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DIS Veteran
Join Date: Sep 1999
Location: Orono, ME
Posts: 3,634
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Online check in wouldn't take my disney VISA either. I finished the check-in process and will add the cc when I get to ASMu on MONDAY!!!
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#5 |
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Mouseketeer
Join Date: Jan 2012
Location: South Carolina SOON! ...currently Idaho
Posts: 422
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Awesome! Have a great time!!!
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#6 |
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DIS Veteran
Join Date: Apr 2009
Location: Northern Massachusetts
Posts: 5,145
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It would not accept my Disney Visa card either
Wouldn't you think that Disney would want to encourage their own Disney rather than discourage it
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#7 |
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Mouseketeer
Join Date: Jun 2005
Location: Lakeland, FL
Posts: 288
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Actually, it did that with my plain old Suntrust card too. Have no idea what the problem was.
__________________
Me50 DD16 Mom77 Nephew15 Shiloh Raven ![]() November 2004 ~ Pop Century || October 3 - 8, 2005 ~ Pop Century || December 16 - 18, 2005 ~ Coronado Springs || January 27 - 29, 2006 ~ split Pop Century/Coronado Springs [EE AP preview!] || March 3 - 5, 2006 ~ Port Orleans Riverside || September 24 - 26 ~ Swan [shhh...don't tell Mom; it's a birthday surprise!], then September 26 - 30, 2006 ~ Port Orleans Riverside || June 6 - 9, 2007 ~ Pop Century || June 8 - 14, 2008 ~ Port Orleans Riverside Jasmine's first visit! || September 12 - 14, 2008 ~ Animal Kingdom Villas [DVC] ~ First trip as DVC members and Jasmine's birthday weekend! || December 19 - 21, 2008 ~ Wilderness Lodge [DVC] || May 10 - 14, 2009 ~ Animal Kingdom Villas [DVC] || June 5 - 7, 2009 ~ Pop Century || July 26 - 28, 2009 ~ Old Key West [DVC] with DD || Sept 17 - 19, 2010 ~ Animal Kingdom Villas [DVC] ~ Mom's 75th birthday and the whole family's coming! || June 24 - 26, 2011 ~ Fort Wilderness with DD || June 1 - 3, 2012 ~ Fort Wilderness with DD, nephew + friends || June 24 - 29, 2012 ~ Animal Kingdom Villas [DVC] ~ My '50 Is The New 40' Birthday Celebration! || August 9 - 12, 2012 ~ Fort Wilderness with DD + friend || Sept 21 - 23, 2012 ~ Animal Kingdom Villas [DVC] ~ first stay at Kidani! || February 8 - 10, 2013 ~ Pop Century || March 2 - 3, 2013 ~ Pop Century w/ DD + friend May 10 - 12, 2013 ~ Coronado Springs w/ DD ~ Mother's Day gift to me! September 13 - 16, 2013 ~ Port Orleans French Quarter ~ Birthday Surprise for Mom and DD! ![]() |
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#8 |
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Earning My Ears
Join Date: Apr 2003
Posts: 16
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It would not accept my Disney VISA with Disney VISA marked in the box. I tried saying it was a regular VISA and it went through. I think they should fix this!
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#9 |
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Mouseketeer
Join Date: Jan 2013
Posts: 77
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It would not accept our credit union Visa either. So I'm not really sure that any time is saved by doing online checkin other than feeling excited that I've checked in lol.
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#10 |
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Mouseketeer
Join Date: Mar 2011
Posts: 424
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We have done it! Not sure it saved any time at all! Maybe I don't understand it! LOL! I thought I would show up and everything would be ready! We stood there and watched her get a folder out, and slowly put everything in it, asks us questions. Maybe it just benefits them, I don't know but seemed like they had to do as much or more than usual! LOL!
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#11 |
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Earning My Ears
Join Date: Jan 2013
Posts: 2
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I was running into the same problem with the regular 10 day check in page last time. But for my upcoming May trip, I went through mydisneyreservations.com (can't post links yet) and was able to check in 60 days in advanced and there was no problems with the Disney Visa card. Best of luck everyone!
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#12 |
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DIS Veteran
Join Date: Sep 2011
Location: Crystal Lake, IL
Posts: 2,115
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That's how it has always worked for us. Walk up to window, had CM my license, CM hands me back my license and folder then we're on our way to our room.
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ME DW DS11 |
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#13 |
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DIS Veteran
Join Date: Jun 2006
Posts: 1,911
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When I go on to try to check in online, it does absolutely nothing. It shows the resort, dates, guest names, confirmation number and then at the bottom of the popup screen is shows a "Done" button. No options whatsoever. Not sure whats up with it.
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#14 | |
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DIS Veteran
Join Date: Aug 2009
Location: Philadelphia, Pa
Posts: 1,635
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Quote:
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#15 |
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www.canadisney.com
Join Date: Jul 2009
Location: Ontario, Canada
Posts: 653
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Through the regular Disney website the online check-in option does nothing for me. Going through mydisneyreservation.com does allow me to start the online check-in process, but it's not allowing me to input any room requests. So no online check-in for me yet!
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