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Old 02-24-2013, 09:38 PM   #16
aclov
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Besides what everyone else has said you can also request to have a female or male massage therapist. My best friend was mortified when she had a male therapist show up for her body scrub at a spa. He was professional but it took her a while to relax. I always ask for a female!
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Old 02-24-2013, 10:01 PM   #17
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Originally Posted by kahluacream View Post
Hi again! I am the OP & just wanted to thank everyone for the informative replies. I am going to book the Signature Lomi Lomi... Also debating whether to try one of their facials. Can anyone weigh in on that?

I found this article online with great pics of the spa... It looks awesome!

http://thevacationgals.com/laniwai-s...iis-best-spas/

Counting the days until I will be there!!
I didn't book a facial, just a massage, but when I was there I was really wishing I would have. Honestly we just loved hanging in the soaking pools, I also spent some time relaxing in the ladies steam room & the sauna in the ladies locker room area.

I could have spent all day there! You can order lunch, there is a spa menu, and have it brought to you on the lounging/reclining chairs.

Talking about this is making me want to be back there!
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Old 02-24-2013, 11:10 PM   #18
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I haven't been to the spa at Aulani yet. But I have had a massage through DCL. They take you to a changing room where you are to take it ALL off. Then you put on a provided robe. Then someone escorts you to the treatment room. You are then by yourself for a few minutes so you can take off the robe and then cover with a sheet. The massage therapist uses the sheet to keep your bottom cover as you are massaged. I have heard of some people keeping on their undies. But I don't think that is the norm. Be interested if it is different at Aulani.
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No need to be stressed, the staff are very attentive to what you are comfy with.
They ask you to bring a swim suit for all the outdoor pools and showers. Then they give you a robe to change into in the locker room (complete with a private changing room) and a locker to put all your clothes & belongings in.
When you do a massage you are completely covered. You can take off all clothes or leave your undies on. They have a blanket over you at all times and it is very discreet. They only work on one section of your body at a time. So, for example, they will pull one leg out from under blanket being careful to tuck the blanket in/under you for your privacy.
Dont know how else to describe it but it is all very discreet.
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At Aulani, they tell you to come in your swim suit so you can enjoy the outdoor mineral baths, showers, and hot tubs. Then they make a special exfoliating scrub of our choice for you, and you can either use it there or take it home. When your appointment time comes, they bring you in and you change out of your suit and into one of their wonderful soft fluffy robes. The person doing your massage will take you to the massage room where she leaves you long enough to remove your robe and crawl between the sheets of the massage table. You start face down, but she does hold the sheet up and have you turn face up part way through. She will use her hands, hot stones, and lomi lomi sticks in the massage.
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Originally Posted by Sir William View Post
I get a massage about once a month, and I've had several on cruises, and I've always been impressed by the professionalism of the staff. I was pretty nervous at my first massage, but after that it was when can I come again.

You usually have the option of wearing underwear or less, as you feel comfortable with. You are covered by a sheet and blanket, and they will only uncover the immediate area being worked on - back, leg, arm. At any time you are uncomfortable, just say something. Also, if your first massage, let them know and they should tell you what is being done. Discuss your concerns with your masseuse. They will make sure you are comfortable.

Prices tend to be high on a cruise or at a resort, but if I could afford it, I'd get a massage every day of the cruise or resort stay.
Thanks everyone! Yes, undies please!!

Next questions - about how long should one allow for one of these appointments? Do you book them ahead of time or once you're there? Also, do you tip your individual masseuse a percentage of what the treatments run?
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Old 02-25-2013, 06:39 AM   #19
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Since you've never had a massage, you might want to consider getting one before you go to see if you like it before spending a lot of money at a resort spa. I know Massage Envy, of which quite a few are near you, offers a $49 introductory massage. They won't have the total spa experience of Aulani, but you should be able to determine if you like a massage, or would be more comfortable with a "less personal" treatment. They are very experienced with first timers, and if you like it, you'll be more relaxed and able to enjoy the full experience when you visit the spa at Aulani.
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Old 02-25-2013, 07:03 AM   #20
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I'm planning on booking before I go to secure a reservation but they may have openings available if you book there. Yes tip is additional, I usually do 20%. I get facials frequently and they are very relaxing and good for your skin. So if a massage doesn't work perhaps consider getting a facial instead.
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Old 02-25-2013, 09:08 PM   #21
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I am curious about the spa packages for kids. We went to Vero beach and they had a wonderful mother daughter package. I was hoping Aulani had something similar. I have seen descriptions of services for kids but are they in the teen spa or the main spa?
When we visited last summer my DD (15 at the time) and I did a spa treatment together. It was simply a wonderful experience. So much bonding plus total relaxation. My daughter had never had a massage before and couldn't believe how much she loved it. We didn't do a package, I don't think they had one for mother/daughter. We each chose a different massage. We were together the entire time though. We did all the outside hydrotherapy/hot tubs. Inside we loved, loved the steam room and spent a good amount of time in there. Our massages were side by side in the same room. The spa and staff were amazing and it was worth every penny. It is something we would do again the next time we are at Aulani.
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Old 03-06-2013, 07:03 PM   #22
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I booked my treatments today... Just wanted to let others know that you should probably avoid using DVC Member Services to book spa services for Aulani. Maybe I caught them at a bad time, but 2 separate agents had me on hold forever & ended up unable to make the reservations. I then called the Laniwai spa directly using 808-674-6300. They had me all booked within a couple of minutes and e-mailed my confirmation number with the DVC member discounted price. It was great to be thinking about Hawaii while watching the snow fall outside here at my home!
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Old 03-08-2013, 03:03 PM   #23
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Is it possible to book treatment online?
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Old 03-08-2013, 09:24 PM   #24
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Is it possible to book treatment online?
I don't know if you can do it online, but I did my completely via e-mail. Never actually talked with anyone.

BTW....I have rode the Coney Island Cyclone!!
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Old 03-09-2013, 12:04 AM   #25
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You can request a spa person to call you online but they will book the treatment over the phone. Loved the salon portion of this and the workout room is great as well.
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Old 03-09-2013, 09:26 AM   #26
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I booked my treatment via the Aulani website. I never had to speak to anyone over the phone. Put in my request, they emailed me back to confirm. I had to reschedule so I just emailed them back & they honored my request. Real simple.
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Old 03-09-2013, 12:52 PM   #27
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I booked my treatments today... Just wanted to let others know that you should probably avoid using DVC Member Services to book spa services for Aulani. Maybe I caught them at a bad time, but 2 separate agents had me on hold forever & ended up unable to make the reservations. I then called the Laniwai spa directly using 808-674-6300. They had me all booked within a couple of minutes and e-mailed my confirmation number with the DVC member discounted price. It was great to be thinking about Hawaii while watching the snow fall outside here at my home!
Request Chuck if he's still there. Usually I like a woman but he is the best there and trains the staff. He's been massaging for years and super knowledgable. When I booked, I let them know I'm picky cause I get massages a lot, that's probably why they put me with him. Went twice to see him. Best massage I've had.
Have fun!
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Old 03-10-2013, 04:28 PM   #28
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Hi, I just wanted to share my experience with the spa at Aulani.

We were there in May 2012. My DH was so excited to go to the spa, but I was TERRIFIED. The only reason I even went through with it was because my DH begged me to go with him. I had never had a massage or went to a spa before. I am VERY self conscious with my body and I am a big girl. I was actually around 300 pounds when we were there (I've since lost some weight, or I wouldn't be telling you that).

I ended up deciding to get a facial & scalp massage done, instead of the full body massage. I contacted the Aulani spa before we arrived to make sure they could accommodate my size and body shyness. They were WONDERFUL. When we got there, they had a robe that fit me and were soooooo nice about how shy I am. I kept my panties & bra on under my robe. At one point, while massaging my shoulders, they asked me to push my bra straps down, which was fine.

I didn't think I was even going to enjoy the experience, but it was AMAZING. After just a few minutes of the facial, I was so relaxed and completely comfortable. I didn't even care about my size, or being practically naked under the sheet. After 90 minutes of bliss, we went into the hydrotherapy garden and relaxed for over an hour. The spa was a highlight of our trip.

I just wanted to share this for anyone worrying about being self conscious. I can't say enough good things about the staff there and how wonderfully they treated me. They made my experience (and DH's) absolutely perfect. And when we go back (in June 2014), I plan on booking 2 days at the spa!
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Old 03-11-2013, 10:55 PM   #29
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How long should we plan on spending at the spa? It says to get there an hour before your appt to enjoy the spa, but do most people stay for a while afterwards?

Thanks, Erika
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Old 03-16-2013, 12:32 PM   #30
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I booked the 2.5 hr couples treatment for June and the person I spoke to said to be there an hour prior and we can stay as long as we wanted but there were no in and out privileges, so I'm just blocking out the day as a SPA day! It is expensive but I'm sure the experience is worth it!
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