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Old 03-07-2013, 05:04 PM   #46
txwdwmom
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Way too many problems and complains with Orbitz for my liking - I'll gladly pay more to work with Disney directly or a Disney travel agency! I've read some horror stories for reviews and my vacation is just too important. You can't get any help from them other than canned answers and in the case of something really wrong that's just not acceptable. And if a better Disney offer comes out you may be screwed even more.
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Old 03-07-2013, 05:12 PM   #47
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Originally Posted by txwdwmom View Post
Way too many problems and complains with Orbitz for my liking - I'll gladly pay more to work with Disney directly or a Disney travel agency! I've read some horror stories for reviews and my vacation is just too important. You can't get any help from them other than canned answers and in the case of something really wrong that's just not acceptable. And if a better Disney offer comes out you may be screwed even more.
I am going on a daughter/mother trip. Staying at CSR new business club and then moving to Poly CL . Don't see how anything can go wrong? I already have email from poly about my arrival and requests.

Truly doing the "happy dance"! Saved money and no cooking or cleaning or homework/housework for 6 blissful days!!!
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Old 03-07-2013, 07:58 PM   #48
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Hi All! I can give you my update. There was no extra charge for kids. I added my 3 teens on after I received my original 2 adult confirmation for the cabins. There was no Disney Res # populated by Orbitz. I retrieved this directly from Disney Customer Care after calling and requesting it. I booked magical express through the website. It was easiest this way. Magical Express did have visibility to my Orbitz ressie # though. I found that interesting, but customer service took a little work to find my ressie and link it. I have since linked my Orbitz ressie and my continuing Disney Ressie (Orbitz sale was through 4/15 and we are staying longer). Hope this helps with some of the confusion out there. Disney agreed...and tried....I could not save by booking through Disney directly. They could not match the price for the same room through Orbitz. I will carry both my Orbitz Ressie # and my Disney Ressie # for check in.

Happy Spring Break!
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Old 03-07-2013, 09:02 PM   #49
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Originally Posted by BenandMorgsMom View Post
Hi All! I can give you my update. There was no extra charge for kids. I added my 3 teens on after I received my original 2 adult confirmation for the cabins. There was no Disney Res # populated by Orbitz. I retrieved this directly from Disney Customer Care after calling and requesting it. I booked magical express through the website. It was easiest this way. Magical Express did have visibility to my Orbitz ressie # though. I found that interesting, but customer service took a little work to find my ressie and link it. I have since linked my Orbitz ressie and my continuing Disney Ressie (Orbitz sale was through 4/15 and we are staying longer). Hope this helps with some of the confusion out there. Disney agreed...and tried....I could not save by booking through Disney directly. They could not match the price for the same room through Orbitz. I will carry both my Orbitz Ressie # and my Disney Ressie # for check in.

Happy Spring Break!
Thanks for letting us know!
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Old 03-07-2013, 10:00 PM   #50
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How do you add the Orbitz reservation to your My Disney Experience? I am going to call in the next few days to cancel my package and sort out Magical Express etc. for my new booking. Is the number under the hotel name the number to give to the WDW rep (not the orbitz number - there is one that is shorter under the resort name)?
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Old 03-07-2013, 10:32 PM   #51
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Originally Posted by BenandMorgsMom View Post
Hi All! I can give you my update. There was no extra charge for kids. I added my 3 teens on after I received my original 2 adult confirmation for the cabins.
The Cabins, the suites at AOA and the various villas did not charge kids as adults. Only the regular rooms.
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Old 03-08-2013, 07:13 AM   #52
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I was able to input that Disney Reservation # that customer service gave me (the 1st leg of my trip thru Orbitz) and it populated in My Disney Experience. It would not accept the Orbitz Ressie #. The separate Ressie I booked through Disney directly is listed below the first with my continuing stay.

Bottom line: You need a Disney Reservation # to make it work in their system. Call customer service and obtain a #. I spoke with a supervisor.
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Old 03-08-2013, 08:28 AM   #53
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Don't see how anything can go wrong? I already have email from poly about my arrival and requests.
Have fun!
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Old 03-08-2013, 11:48 AM   #54
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Quote:
Originally Posted by txwdwmom View Post
Way too many problems and complains with Orbitz for my liking - I'll gladly pay more to work with Disney directly or a Disney travel agency! I've read some horror stories for reviews and my vacation is just too important. You can't get any help from them other than canned answers and in the case of something really wrong that's just not acceptable. And if a better Disney offer comes out you may be screwed even more.
I can see why one would not want to book third party, but you're not screwed, at least not on the booking I did - it's cancellable, just the same as a room only reservation made through Disney is cancellable. If a better offer comes out, cancel it and rebook through Disney.

I use Orbitz a lot for flights, but hardly ever for hotels.

You do have to pay in full on booking with this offer - but it's still cancellable.

I got about $75 back on two weekend trips for this offer. I'm spending it on food and beverages.
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Old 03-08-2013, 02:16 PM   #55
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We are looking into purchasing through Orbitz now - cheaper for deluxe's -- the question I have is... if we get our MYW tickets and room through them what do we do about adding dining????

Orbitz doesn't release the actual Disney reservation number upon purchasing...

HELP!

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Old 03-08-2013, 03:29 PM   #56
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Originally Posted by Tammy296 View Post
We are looking into purchasing through Orbitz now - cheaper for deluxe's -- the question I have is... if we get our MYW tickets and room through them what do we do about adding dining????

Orbitz doesn't release the actual Disney reservation number upon purchasing...

HELP!

Tammy
If you want the dining plan you need to book a package. And Orbitz isn't offering any packages, this is just a room reservation. (and they sell tickets, but it's separate) If you want the dining plan, this deal is not for you.


People are contacting Orbitz and making a special request for the Disney number after they've booked. That's how they are getting the Disney number. You only need that if you want to add it to the WDW website and do online checkin, etc; using Orbitz's info on contacting Magical Express only requires the Orbitz number.
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Old 03-08-2013, 08:48 PM   #57
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You can also log in to Orbitz and other travel booking sites through ebates and save a few more dollars that way.
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Old 03-08-2013, 09:49 PM   #58
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You can also log in to Orbitz and other travel booking sites through ebates and save a few more dollars that way.


Thanks so much for this info. I went ahead through Ebates and booked a room over at POR Royal Rooms for almost 100.00 cheaper!! Yayyy... now will wait and link my ressie over to the Disney site and then cancel my Disney one. Used my Disney Visa for extra reward dollars too
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Old 03-08-2013, 10:43 PM   #59
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Took me a while to find it/new to orbitz. Promo code SPRING20. I got 20% off the 30% off spring sale from Disney. I booked poly club and saved 20% extra I am going 4/5-4/8. Disney had 807.50 a night but I got 805 plus 20%.
You have to put name in first then next page on top is spot to add promo code. Be sure to use caps! Good luck!
800.00 bucks a night to stay at the poly!!!for that price, I would never leave the room!
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Old 03-08-2013, 11:29 PM   #60
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800.00 bucks a night to stay at the poly!!!for that price, I would never leave the room!
That's why I like getting it for $640 instead! We are staying at CSR for first few days then this is a treat just a few days at end. Yes I had sticker shock but last vacation with my daughter after 17 years of disney trips ( we started at her 1yr bday) I often do value and mods but for 18th bday I wanted my last memories to be extra magical!!!

Also considering Easter week is so busy it will be a good time to hang out at the hotel
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