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Old 03-04-2013, 12:51 PM   #16
NHDisneyFan
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Originally Posted by westcoastgal View Post
This fee really bothers me. We booked thinking it was $12 per unit and I was ok with that. Then it was $5 per person per day and that too was ok. However, we have 2 small children, age 3 and 4. This means that if we go back to the resort in the late afternoon for naps/rest and return to the park in the evening for fireworks or parade, we pay again. $15 there and $15 again is crazy. I am not paying $30 per day in shuttle fees. I think there will be a lot of empty shuttles in the afternoon. It should be per day. What were they thinking? I feel like it was false advertising that we reserved at $12 per day, then $5 per person per day and now it's per round trip.
You didn't book directly through Wyndham so it's not false advertising, VS could only pass along info as they got it.
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Old 03-04-2013, 01:13 PM   #17
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However, we have 2 small children, age 3 and 4. This means that if we go back to the resort in the late afternoon for naps/rest and return to the park in the evening for fireworks or parade, we pay again.
If you plan to go back and forth a couple times each day---or even most days---you really ought to think about getting a rental car. It will be *much* more convenient than relying on the shuttles, even if the latter were free.
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Old 03-04-2013, 02:06 PM   #18
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Originally Posted by westcoastgal View Post
This fee really bothers me. We booked thinking it was $12 per unit and I was ok with that. Then it was $5 per person per day and that too was ok. However, we have 2 small children, age 3 and 4. This means that if we go back to the resort in the late afternoon for naps/rest and return to the park in the evening for fireworks or parade, we pay again. $15 there and $15 again is crazy. I am not paying $30 per day in shuttle fees. I think there will be a lot of empty shuttles in the afternoon. It should be per day.
Not surprisingly, there has been a lot of confusion about the fee. It was initially rumored, then officially announced, to be $12 per unit per day for every unit whether or not the shuttle was used by the guest. That met with loud resistance and was reversed. Then, there was a rumor of $5 per person, with rumors saying both per day and per trip. The official announcement said per trip for those using the shuttle, and that's where it stands today.
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What were they thinking?
The fee was imposed by the WBC homeowners association, apparently in an attempt to defray expenses which come out of their annual maintenance fees.
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I feel like it was false advertising that we reserved at $12 per day, then $5 per person per day and now it's per round trip.
Depends of who you reserved through. If you reserved through Wyndham directly, I think you have a point and I would confront them about the change from what you agreed to pay. Even though the fee was determined by the HOA, Wyndham might make it right.

If you rented from a Wyndham owner -- either directly or through a service -- I would take the issue up with them, because Wyndham has nothing to do with what they charge or promise their customers.
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Old 03-05-2013, 01:22 AM   #19
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Not surprisingly, there has been a lot of confusion about the fee. It was initially rumored, then officially announced, to be $12 per unit per day for every unit whether or not the shuttle was used by the guest. That met with loud resistance and was reversed. Then, there was a rumor of $5 per person, with rumors saying both per day and per trip. The official announcement said per trip for those using the shuttle, and that's where it stands today. The fee was imposed by the WBC homeowners association, apparently in an attempt to defray expenses which come out of their annual maintenance fees. Depends of who you reserved through. If you reserved through Wyndham directly, I think you have a point and I would confront them about the change from what you agreed to pay. Even though the fee was determined by the HOA, Wyndham might make it right.

If you rented from a Wyndham owner -- either directly or through a service -- I would take the issue up with them, because Wyndham has nothing to do with what they charge or promise their customers.

I am not upset with VS and should have worded it differently. I am annoyed with Wyndham for not being more clear about these fees so that owners/brokers could pass on the info correctly. I think it's unfortunate.
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Old 03-05-2013, 10:55 AM   #20
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Gonna post this here as well to hopefully help some folks out. It's cheaper to rent a vehicle and free's you up. BTW.....I was a BIG advocate from the shuttle service until they decided to charge $5 per round trip.

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We are getting a rental car. I loved using the shuttle service last year but
with 4 people that's an extra $20 per day so at least $100 for our 8 day stay.
Factor in $150 for trasportation to and from the airport then it's cheaper
to just rent. It's a shame but it will actually free us up to do other things
since we will have a vehicle now. $179 for full size 8 day rental thru Dollar.
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Old 03-05-2013, 01:16 PM   #21
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Originally Posted by westcoastgal View Post
I am not upset with VS and should have worded it differently. I am annoyed with Wyndham for not being more clear about these fees so that owners/brokers could pass on the info correctly. I think it's unfortunate.
I agree with you, but you have to understand WHO actually initiated the fee. It was NOT initiated by Wyndham. It was put in by the WBC homeowners association, and they are the organization which will receive the revenue from the fee -- not Wyndham. The WBC HOA is independent of Wyndham, so Wyndham was limited in the amount of influence they could exert.

That situation was compounded by numerous people calling the WBC front desk or Wyndham timeshare member services, both of whom were unclear on what the real answer was. That created a lot of confusion and controversy, and Wyndham owners who were renting reservations (and services like VS) were still in the dark because they had no notification from Wyndham at all. They were wondering just like the rest of us.

And finally, once WBC formally announced the first fee, they got a tremendous amount of negative feedback -- much of it from Wyndham owners at other Wyndham resorts. Nobody will say for publication, but many think Wyndham exerted what pressure they could on the HOA and got them to change the fee.

I personally think they are going to get a lot of negative feedback on this $5 per round trip fee as well. We'll see what happens, but if they start getting a lot of negative comments from guests on Wyndham feedback, RCI feedback, or websites like Trip Advisor (and I think they will), it's possible that they could change again.

Time will tell.
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Old 03-06-2013, 09:08 AM   #22
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I'm not sure it will matter, Jim.

Most owners don't rent. So, most owners don't care what the renters (or sites like TripAdvisor) think. Likewise, because Wyndham isn't in straight RCI Points, dropping from GC to SC (or below) won't impact the ability of any owners to exchange in the way it did for e.g. Vistana. The Wyndham feedback might matter, but it will matter to the management team, not the HOA.

Granted, the HOA Board is almost certainly stacked with Wyndham employees, so who knows.

FWIW, I also think the pay-per-use model will be met with a lot less animosity than the pay-no-matter-what model, even though it will be much more expensive for those who actually use it. At least, that's been the case based on what I am seeing on TUG and elsewhere.
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Old 03-06-2013, 09:25 AM   #23
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This new fee sounds crazy expensive - $20 for a family of 4, round trip for each day. OUCH.
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Old 03-06-2013, 09:56 PM   #24
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This new fee sounds crazy expensive - $20 for a family of 4, round trip for each day. OUCH.
Its 14 to park if you drive so its not all that different, not including the rental car cost and gas. Its still cheaper than two cabs I would imagine. Even with the cost of parking, we prefer the ability to come and go without consulting a bus schedule, but I don't think 5 bucks per person for there and back is crazy expensive.
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Old 03-06-2013, 10:27 PM   #25
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Its 14 to park if you drive so its not all that different, not including the rental car cost and gas. Its still cheaper than two cabs I would imagine. Even with the cost of parking, we prefer the ability to come and go without consulting a bus schedule, but I don't think 5 bucks per person for there and back is crazy expensive.
I think kids should ride for free......it would make it a lot more "acceptable".
$20 for a family of 4 is pretty pricey for a shuttle. If you're going to be there for a week a rental car is the cheaper play to go.
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Old 03-07-2013, 07:19 AM   #26
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Its 14 to park if you drive so its not all that different, not including the rental car cost and gas. Its still cheaper than two cabs I would imagine. Even with the cost of parking, we prefer the ability to come and go without consulting a bus schedule, but I don't think 5 bucks per person for there and back is crazy expensive.
Parking is $14 per day, good for all theme parks. This fee is per each round trip, so if a family of 4 wanted to go to MK in the morning and Epcot or DTD in the evening, they'd pay $40.
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Old 03-07-2013, 09:38 AM   #27
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We love BC, but have always driven ourselves to the parks. With 8 people, the $5.00 adds up quick. Our trips have always been 12 days or longer, so BC is such an economical way to have a "home away from home". To avoid the parking fee at the parks we always purchase one annual pass and park for free.
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Old 03-07-2013, 01:59 PM   #28
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This new fee sounds crazy expensive - $20 for a family of 4, round trip for each day. OUCH.
We would have paid about that to use ART in Anaheim last month.
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Old 03-07-2013, 05:17 PM   #29
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I think kids should ride for free......it would make it a lot more "acceptable".
$20 for a family of 4 is pretty pricey for a shuttle. If you're going to be there for a week a rental car is the cheaper play to go.
its still 2.50 a trip per person, with essentially door to door service. that's public transportation level cost. its way cheaper than a cab. i'm not sure the per person fare will cover costs, i'm pretty sure that they would get more money doing the every unit pays 12 bucks a day.

Yeah it sucks that it is not free, I can see if you want to go to multiple parks in one day but the schedule for that is not the greatest. I dont know for sure but since the fee is round trip, I dont think you can go wbc-epcot-mk. I think you would have to go wbc-epcot-wbc-mk. if you are planning on taking advantage of the 14 bucks for parking for the day, a car would really be helpful.
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Old 03-08-2013, 03:07 AM   #30
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I think kids should ride for free......it would make it a lot more "acceptable".
$20 for a family of 4 is pretty pricey for a shuttle. If you're going to be there for a week a rental car is the cheaper play to go.
I can sort of see your point, but at the same time if I took my kids (which I have in the past), we'd be four adults, so my family of four would have to pay the $20.00, while your family of four would be paying half that. How would that be fair?

That's just like the $12.00 per unit (regardless of the size of the unit or how many people were in that unit) was not fair. Why should I as a solo traveler have to pay the exact same fee that a unit with 12 people did. The way the fee was set up originally that is what would have occurred. For a solo the fee would have been $12.00 per person, while the fee for a unit with 12 people in it, would only have been paying $1.00 per person. Definitely not fair for the solo person. Also the way it was set up originally that solo person would have had to pay the $12.00 per day, even if they had a rental car and never used the shuttles, while the party of 12 used it every day, paying only $1.00/person. How would that have been fair? I don't think there is anyway they could have institgated the fee and made everyone happy. However, charging per person for the people actually using the shuttle seems the most fair. If your rear end takes up a seat, you pay.

I am just concerned that with this new fee, more people are going to be renting cars to avoid it, making finding a parking space harder for those of us that were planning on renting a car anyway. My mom has now decided to go with me and has a handicap tag. I need to be able to park fairly close to our building and am afraid those handicap parking spaces are going to be very hard to get now. We stayed at Westgate Town Center this past Oct/Nov and every day we saw people parked in those handicap parking spots that did not have a handicap tag. One day we had to park at the far side of the lot and as we were walking in, saw a family who was parked in a handicap spot getting into their car. They did not have a handicap tag and we had seen them parked there several days in a row. My mom pointed to the handicap sign and told him that spot was for the handicapped. His response was a shrug and the comment, "this is a private parking lot, so they don't care and won't do anything about it. This spot is too close to pass up and if it's empty, it's ours". We called to report it and guess what? He was right. The next day that same car was parked there again and the two handicap parking spots next to him, also had cars parked there, with no handicap tags.

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