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Old 02-27-2013, 04:28 PM   #17
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Join Date: Apr 2007
Location: Michigan
Posts: 714

We just came back from Disney. We were booked at the Pop. When we went into the room the tub was dirty, the curtain divider was hanging off the track, the drawer in the dresser was broke when tried to open and the floor needed to be vacumed. I called the front desk to report this and they came to fix the problems. The manager called to tell me sorry and gave me a 50.00 credit. The next day I went to look at The Art of Animation and asked to see if we could switch to the Mermaid rooms. I explained I was not happy with the Pop. They switched me to the Cars Suites and no extra charge. I was shocked!! The Cars area was wonderful and the suite was great. My husband and I had a queen be!!! My two kids had their own beds. I'm still in shock that they switched us. But the maid service in both hotel's was not to great.The problem will now be if I can ever stay at a value. The beds alone are a killer.
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