Voicemail from Disney - The DIS Discussion Forums

Cimicats · 02-26-2013, 10:05 PM

Hi All, we leave in 5 days for Disney and we had a VM message tonight asking us to call 407-248-1727 about our reservation. The woman had our dates and ressie # and said to make sure we call back on the number she's giving us. We called the main Disney line first to make sure it was legit(I always think everything is a scam!). We were told the number is legit and our file is flagged and refers calls to that number we were given.

Of course no one is answering now so we'll try tomorrow but anyone have this happen? Our trip has been paid off since January so it can't be for that. We're staying at the YC and I'm nervous they're calling to say they need to move us.

Thanks!

closetmickey · 02-26-2013, 10:54 PM

Yes- I received a call just a few days before my last trip. When I heard them say that our hotel was oversold, I thought it was DH playing a trick on me! IIRC, it was my choice whether to move or not....but seeing as they offered me a water view at the GF or Poly to move from my standard view garden wing at the CR, I jumped on it. Good luck!

Cimicats · 02-27-2013, 05:41 AM

Quote:

Originally Posted by closetmickey

Yes- I received a call just a few days before my last trip. When I heard them say that our hotel was oversold, I thought it was DH playing a trick on me! IIRC, it was my choice whether to move or not....but seeing as they offered me a water view at the GF or Poly to move from my standard view garden wing at the CR, I jumped on it. Good luck!

Thanks! Yeah I have a feeling that's what they'll be telling us.

Disney Runner · 02-27-2013, 05:48 AM

Someone posted on the Beach/Yacht Club FAQ forum that the Beach Club was overbooked next week and they were asked to swith resorts. I believe they had the choice of WL CL or Poly SV. Not sure about the Yacht Club being overbooked, but I bet that's why they called. Good Luck -- I would LOVE to get moved to the Poly!!!

Cimicats · 02-27-2013, 12:38 PM

Quote:

Originally Posted by Disney Runner

Someone posted on the Beach/Yacht Club FAQ forum that the Beach Club was overbooked next week and they were asked to swith resorts. I believe they had the choice of WL CL or Poly SV. Not sure about the Yacht Club being overbooked, but I bet that's why they called. Good Luck -- I would LOVE to get moved to the Poly!!!

Hi! Yes, that's what the call was about. Yacht Club is overbooked so they are looking to move us. Thanks!!

cjsm&d · 02-27-2013, 12:45 PM

Quote:

Originally Posted by Cimicats

Hi! Yes, that's what the call was about. Yacht Club is overbooked so they are looking to move us. Thanks!!

So give us the particulars! What are they offering?

Just so we can all tell you what you should do!

LittleStinkerbelle · 02-27-2013, 05:12 PM

Oh wow, did you agree to move? Was it a choice (like will the try someone else on the list if you say no)?

Lorien728 · 02-27-2013, 05:19 PM

I'd love to hear what they offered as well!!

WDWKOOK · 02-27-2013, 05:29 PM

Quote:

Originally Posted by Disney Runner

Someone posted on the Beach/Yacht Club FAQ forum that the Beach Club was overbooked next week and they were asked to swith resorts. I believe they had the choice of WL CL or Poly SV. Not sure about the Yacht Club being overbooked, but I bet that's why they called. Good Luck -- I would LOVE to get moved to the Poly!!!

Yes, in fact, they offered one guest booked in a non CL BC room, a Deluxe CL room at WL which is like a Jr. Suite. This might be the same guest who posted to the WL thread

Quote:

Originally Posted by Cimicats

Hi! Yes, that's what the call was about. Yacht Club is overbooked so they are looking to move us. Thanks!!

aml3679 · 02-27-2013, 07:42 PM

How do they over book?

tkgdisney · 02-27-2013, 11:09 PM

I would too, has me worried about our trip to YC! It is now full because of a conference that we are attending there, would be a mess to move.

cjsm&d · 02-28-2013, 11:31 AM

Bumped

C'mon Cimicats! You started this thread, so now you need to tell us how it all came out!

JulieT3 · 02-28-2013, 12:35 PM

I'm not the OP, but I am the one Kook was referring to that was bumped from BC to WL. I just wanted to reassure those that are worried about overbooking that I accepted the offer right away, and I'm sure that if I had put up a fight, they would have moved on to someone else. I wouldn't worry too much; there are probably very few rooms that are overbooked and a large number of people to contact to switch resorts. I'm sure they wouldn't want to make anybody upset by forcing them to move when they could easily just contact someone else that might be more than willing to switch. Hope that helps and hope the OP comes back with an update!

LittleStinkerbelle · 02-28-2013, 01:02 PM

Quote:

Originally Posted by JulieT3

I'm not the OP, but I am the one Kook was referring to that was bumped from BC to WL. I just wanted to reassure those that are worried about overbooking that I accepted the offer right away, and I'm sure that if I had put up a fight, they would have moved on to someone else. I wouldn't worry too much; there are probably very few rooms that are overbooked and a large number of people to contact to switch resorts. I'm sure they wouldn't want to make anybody upset by forcing them to move when they could easily just contact someone else that might be more than willing to switch. Hope that helps and hope the OP comes back with an update!

Thanks for posting this, JulieT3! I have to say, after seeing your post in the BC thread and then this, I was set off in a bit of a worry

. As I mentioned over on the other thread, we moved from the BC at the last minute last year due to the unexpected closure of a big portion of SAB (the choice was totally ours, I should make that clear

) so this trip is supposed to make up for that. I'd be so upset if they tried to move us but I'm reassured by your post that you don't feel they would've forced you! I hope you have a great trip and I really admire how you are rolling with the changes!

Cimicats · 02-28-2013, 05:51 PM

Sorry guys!!!! I should have subscribed to my own thread. I couldn't find it so I thought it was gone then it dawned on me to find it in my profile. (Insert embarrassed smiley here)

So we were offered CR or WL. Here's the problem, I have family staying at the Dolphin so location was huge for us. We spend a lot of time a EPCOT too so not being there would add a lot of travel time to our day.

We were told we didn't have to do it but there was still a chance we'd be moved at check in. We waited it out and called back today and we are able to stay.

I don't want to freak people out. When I googled it(bc the search function wasn't working here) it really didn't seem to come up that often.

As for why they were overbooked, I'm still not sure.

Again sorry for the delay!

02-26-2013, 10:05 PM	#1
Cimicats Mouseketeer Join Date: Aug 2009 Location: MA Posts: 114	Voicemail from Disney Hi All, we leave in 5 days for Disney and we had a VM message tonight asking us to call 407-248-1727 about our reservation. The woman had our dates and ressie # and said to make sure we call back on the number she's giving us. We called the main Disney line first to make sure it was legit(I always think everything is a scam!). We were told the number is legit and our file is flagged and refers calls to that number we were given. Of course no one is answering now so we'll try tomorrow but anyone have this happen? Our trip has been paid off since January so it can't be for that. We're staying at the YC and I'm nervous they're calling to say they need to move us. Thanks! __________________ Jim&Erica Me DH Sookie Lorelei 2013 March - Yacht Club 2011 March - Beach Club 2009 December - Yacht Club 2007 December - Honeymoon Beach Club Years Ago Port Orleans Offsite Marriott Timeshare Offsite Marriott Timeshare

02-26-2013, 10:54 PM	#2
closetmickey DIS Veteran Join Date: Oct 2009 Location: Orange County, CA Posts: 780	Yes- I received a call just a few days before my last trip. When I heard them say that our hotel was oversold, I thought it was DH playing a trick on me! IIRC, it was my choice whether to move or not....but seeing as they offered me a water view at the GF or Poly to move from my standard view garden wing at the CR, I jumped on it. Good luck! __________________ Aug. '13- CR at WDW June '12- Poly/POR Split Stay at WDW August '11- DLR and stay at Grand Californian January '11- 2 night Cruise to Nowhere on DCL Wonder October '10- DLR/ Halloween Party at Disneyland and stay at Paradise Pier February '10- WDW and a Week stay at the AKL February '10- 4 Night Bahamas Cruise on DCL Wonder June '09- DLR- Stay at Paradise Pier April '09- DLR/ Club 33- Stay at Disneyland Hotel October '08- Halloween Party at DCA March '08- 3 Night Bahamas Cruise on DCL Wonder Feb./March '08- WDW and stay at The Beach Club October '07- Halloween Party at DCA and stay at GCH Other day trips/ overnights at DLR- too many to count since 1969

02-27-2013, 05:48 AM	#4
Disney Runner Earning My Ears Join Date: Aug 2007 Posts: 30	Someone posted on the Beach/Yacht Club FAQ forum that the Beach Club was overbooked next week and they were asked to swith resorts. I believe they had the choice of WL CL or Poly SV. Not sure about the Yacht Club being overbooked, but I bet that's why they called. Good Luck -- I would LOVE to get moved to the Poly!!! __________________ Me, DH, DS (14), DS (9)

02-27-2013, 05:12 PM	#7
LittleStinkerbelle DIS Veteran Join Date: Mar 2008 Location: Metro NYC Area Posts: 3,297	Oh wow, did you agree to move? Was it a choice (like will the try someone else on the list if you say no)? __________________ Recent trips: BC - 2013, GF - 2012, BWI - 2011, Poly - 2011, BWI - 2010, GF - 2010, Poly - 2009, Pop - 2008, Beach Club - 2008, POFQ - 2007 and many more! DFTVR - Memories Collection, October 2010 at Conch Key Marina

02-27-2013, 05:19 PM	#8
Lorien728 Mouseketeer Join Date: Feb 2013 Location: North Georgia Posts: 143	I'd love to hear what they offered as well!! __________________ Me (33) DH (34)

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02-27-2013, 07:42 PM	#10
aml3679 Kita's Mom Join Date: Jun 2000 Location: NH Posts: 390	How do they over book? __________________

02-27-2013, 11:09 PM	#11
tkgdisney Mouseketeer Join Date: Apr 2001 Location: New Orleans Posts: 393	I would too, has me worried about our trip to YC! It is now full because of a conference that we are attending there, would be a mess to move.

02-28-2013, 11:31 AM	#12
cjsm&d DIS Veteran Join Date: Jan 2010 Location: Acton, ME Posts: 990	Bumped C'mon Cimicats! You started this thread, so now you need to tell us how it all came out! __________________ Disney Vets 1976 (mom only)- Poly, 1991- Port Orleans (Now POFQ), 1995- Outside, 1996- Yacht Club, 2004-Outside, 2006- AKL (4)/WL (5), 2008- Outside, 2009- POR, 2010- CSR, 2011- CSR/Swan, April 15, 2013- POR[/U][/B]

02-28-2013, 12:35 PM	#13
JulieT3 Earning My Ears Join Date: Mar 2012 Posts: 42	I'm not the OP, but I am the one Kook was referring to that was bumped from BC to WL. I just wanted to reassure those that are worried about overbooking that I accepted the offer right away, and I'm sure that if I had put up a fight, they would have moved on to someone else. I wouldn't worry too much; there are probably very few rooms that are overbooked and a large number of people to contact to switch resorts. I'm sure they wouldn't want to make anybody upset by forcing them to move when they could easily just contact someone else that might be more than willing to switch. Hope that helps and hope the OP comes back with an update! Last edited by JulieT3; 02-28-2013 at 12:40 PM.

02-28-2013, 05:51 PM	#15
Cimicats Mouseketeer Join Date: Aug 2009 Location: MA Posts: 114	Sorry guys!!!! I should have subscribed to my own thread. I couldn't find it so I thought it was gone then it dawned on me to find it in my profile. (Insert embarrassed smiley here) So we were offered CR or WL. Here's the problem, I have family staying at the Dolphin so location was huge for us. We spend a lot of time a EPCOT too so not being there would add a lot of travel time to our day. We were told we didn't have to do it but there was still a chance we'd be moved at check in. We waited it out and called back today and we are able to stay. I don't want to freak people out. When I googled it(bc the search function wasn't working here) it really didn't seem to come up that often. As for why they were overbooked, I'm still not sure. Again sorry for the delay! __________________ Jim&Erica Me DH Sookie Lorelei 2013 March - Yacht Club 2011 March - Beach Club 2009 December - Yacht Club 2007 December - Honeymoon Beach Club Years Ago Port Orleans Offsite Marriott Timeshare Offsite Marriott Timeshare

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