|02-24-2013, 11:13 AM||#1|
Join Date: May 2011
Celiac and Gluten Free on the Fantasy
The wife and I just returned from our cruise on the Fantasy and knowing what she has to deal with having celiac and in need of a gluten free diet and knowing the frustrations that I'm sure other people with this issue have while traveling I wanted to write about the excellent job that DCL does to handle this.
First thing you must do is when you make your reservation for your trip make sure you tell the CM from DCL or your TA about the allergy. Then when you get on the ship make sure you go to guest services to make sure they are aware of it. The first night in the MDR our server already had it in their notes about the allergy. Our server went over the menu with her and told her what could be made gluten free and what couldn't. Their wasn't much on the menu they couldn't make gluten free. She got gluten free rolls and for dessert just about anything on the menu. Now since this was the first night they were a little slower with her food but not too slow. At the end of the dinner they let her pick from the next evening menu so when we arrived at dinner the next night everything was in line with the rest of us. Her rolls and meals were brought out with the rest of us. For breakfast and lunch we usually ate in either EG or RC and for breakfast she was able to order pancakes, donuts, blueberry muffins and toast all gluten free and fresh and warm right out of the oven. They also tasted good not like the gluten free stuff you buy in the grocery store. Also if she wanted she could go up to the buffet in EG and get the usual eggs, bacon and fruit. Also up on the pool deck she was able to order gluten free pizza and we were told that their was also gluten free chicken fingers and rolls for hamburgers and sandwiches We were told their fries are cooked in canola oil. We also ate at Palo one night and the waitress suggested several things for my wife and the food was superb she even had chocolate soufflé for desert. The only issue we had was at CC and the adult barbecue. We were told their was no gluten free food for her and she would have to go to the family beach for that. One CM even asked her if she brought any food off the ship due to her allergy.We were very surprised at this comment and would have expected it from a CCL server not DCL. Overall my wife's experience was excellent and for this reason we may stick with DCL because we are not sure how other cruise lines would handle this and don't want to take that chance. Any questions and comments please post and I will respond because I know how important this is to other people with gluten free allergies.
Kevin & Lorraine
1998 WDW Fort Widerness
2008 WDW All Star Music Resort
2009 WDW Animal Kingdom Villas
2009 Vero Beach
2011 WDW Bay Lake Tower
2013 WDW Saratoga Springs Resort
2013 DCL Fantasy First Cruise Ever
2014 WDW BCV
|Display Modes||Rate This Thread|