My Experience website ... what I miss - The DIS Discussion Forums

hoosll · 02-17-2013, 04:07 PM

I really miss the ability to create a few trip scenarios and compare the cost ... or even just the ability to save a vacation plan without "putting it in the cart".

Anyone else frustrated. How can we tell Disney what we liked about the old interface?

mlittig · 02-17-2013, 04:11 PM

What I miss is a website that works

SolitaryPhoenix · 02-17-2013, 04:17 PM

It's very frustrating; I can see how it could be a wonderful tool, IF it wasn't so messed up!

I didn't think it would be possible for the site to be more irritating, but I was wrong...

closetmickey · 02-17-2013, 05:26 PM

i miss that I don't automatically see my vacation countdown and a large photo of my upcoming resort. Now I need to log on, and then it is just a small image.

gwynne · 02-17-2013, 05:29 PM

Gosh, where to start. The new My Experience site is a huge downgrade from what Disney used to have. Sad.

Mickey_for_President · 02-18-2013, 12:46 AM

Quote:

Originally Posted by closetmickey

i miss that I don't automatically see my vacation countdown and a large photo of my upcoming resort. Now I need to log on, and then it is just a small image.

Ditto.

closetmickey · 02-18-2013, 01:57 AM

And after tonight I miss actually being able to make ADR's!! The site says Im at 179 days, but can't book anything!!

momofkids · 02-18-2013, 02:39 AM

I miss being able to save several vacation options too. Maybe we were using up too much memory on them?

hoosll · 02-18-2013, 08:54 AM

Quote:

Originally Posted by momofkids

I miss being able to save several vacation options too. Maybe we were using up too much memory on them?

It makes me wonder if the software designers ever used the original interface. Most companies will post a beta version (alternate experience) and collect feedback on the future changes .. not Disney ... seems so shortsighted to alienate their best customers especially when most of the "my experience" planning tools are disconnected.

In the end, where are the usual Disney surveys collecting feedback ... the "man behind the curtain" has turned his back on us.

ssleblanc · 02-20-2013, 02:57 PM

I agree!

I actually just came to search the forum to see if I'm missing the "save this vacation" button. When I was planning the trip I just returned from, I kept several vacation package options saved, that I returned to and kept tweaking until I decided what I wanted. I also put in dates that I knew I would not be going, just to get some ideas on cost based on the season (value/etc), before the 2013 package prices were released. I realized that the price would go up some, but it gave me some idea to just play with dates/resorts/options.

The website changed after I'd made my reservations for the trip we just took, so I hadn't dug deep enough to see that this feature is now gone. Now that I'm back and looking ahead (too far ahead of you ask me, but at least I have something in the works), I am really sad to see that this tool is gone.

hoosll · 02-20-2013, 07:33 PM

Quote:

Originally Posted by ssleblanc

I agree!

I actually just came to search the forum to see if I'm missing the "save this vacation" button. When I was planning the trip I just returned from, I kept several vacation package options saved, that I returned to and kept tweaking until I decided what I wanted. I also put in dates that I knew I would not be going, just to get some ideas on cost based on the season (value/etc), before the 2013 package prices were released. I realized that the price would go up some, but it gave me some idea to just play with dates/resorts/options.

The website changed after I'd made my reservations for the trip we just took, so I hadn't dug deep enough to see that this feature is now gone. Now that I'm back and looking ahead (too far ahead of you ask me, but at least I have something in the works), I am really sad to see that this tool is gone.

Ditto!

mommyrosa2 · 02-20-2013, 07:47 PM

Another here who absolutely hates the new website...I find it to be so slow. My 180 day mark was yesterday and luckily for me the old website is still on my IPad so I made all my ADR's from there & it was painless

bjakmom · 02-21-2013, 07:42 AM

I also don't like the way this new site works!!
I had a reservation but was thinking of changing and upgrading to a different resort for the same dates. Not only did it want to require me to put it the cart in order to see the actual rates, but it then warned me that it could replace any current reservation I was holding if I did that!

I didn't want to take that risk!

MMS1125 · 02-21-2013, 07:55 AM

add me to the i can't stand the new website list. It's just so cumbersome and not really all that user friendly

grumpytx · 02-23-2013, 08:46 AM

Maybe something was just added, I was able to save an offer this morning. I kinda wonder though, "Is it really an upgrade if it actually takes features away

?"

02-17-2013, 04:07 PM	#1
hoosll DIS Veteran Join Date: Aug 2000 Location: Virigina Posts: 1,861	My Experience website ... what I miss I really miss the ability to create a few trip scenarios and compare the cost ... or even just the ability to save a vacation plan without "putting it in the cart". Anyone else frustrated. How can we tell Disney what we liked about the old interface? __________________ Hoosll Do It Cont -'84 Kids 10 & 7; Poly - '90 Kids 16 & 13 WL - Dec '00 - Big 5-0, No Kids! Yeah! WL - Feb '02; WL - Sep '03 Big Willie's B-day WL- Dec '04 MY B-day WL - Nov '06 - Big Willie retires BWV - Nov '07 Midweek long weekend WL - Apr '12 Me, DD, and DGS4, DGS2 -their 1st trip! FW - Dec '12 First time in RV; FW - Feb '13 Midwinter escape

02-17-2013, 04:11 PM	#2
mlittig DIS Veteran Join Date: Apr 2009 Location: Northern Massachusetts Posts: 5,145	What I miss is a website that works __________________ 5/87 Polynesian 5/90 Polynesian 12/02 Off site 8/08 French Quarter 6/09 French Quarter 8/09 All Star Sports 4/10 French Quarter 12/10 Old Key West 4/11 Old Key West 8/11 Pop 9/11 Pop 4/12 Old Key West 8/12 Old Key West 4/13 Old Key West 8/7/13 Old Key West

02-17-2013, 04:17 PM	#3
SolitaryPhoenix Mouseketeer Join Date: Jun 2005 Location: Lakeland, FL Posts: 288	It's very frustrating; I can see how it could be a wonderful tool, IF it wasn't so messed up! I didn't think it would be possible for the site to be more irritating, but I was wrong... __________________ Me50 DD16 Mom77 Nephew15 Shiloh Raven November 2004 ~ Pop Century \|\| October 3 - 8, 2005 ~ Pop Century \|\| December 16 - 18, 2005 ~ Coronado Springs \|\| January 27 - 29, 2006 ~ split Pop Century/Coronado Springs [EE AP preview!] \|\| March 3 - 5, 2006 ~ Port Orleans Riverside \|\| September 24 - 26 ~ Swan [shhh...don't tell Mom; it's a birthday surprise!], then September 26 - 30, 2006 ~ Port Orleans Riverside \|\| June 6 - 9, 2007 ~ Pop Century \|\| June 8 - 14, 2008 ~ Port Orleans Riverside Jasmine's first visit! \|\| September 12 - 14, 2008 ~ Animal Kingdom Villas [DVC] ~ First trip as DVC members and Jasmine's birthday weekend! \|\| December 19 - 21, 2008 ~ Wilderness Lodge [DVC] \|\| May 10 - 14, 2009 ~ Animal Kingdom Villas [DVC] \|\| June 5 - 7, 2009 ~ Pop Century \|\| July 26 - 28, 2009 ~ Old Key West [DVC] with DD \|\| Sept 17 - 19, 2010 ~ Animal Kingdom Villas [DVC] ~ Mom's 75th birthday and the whole family's coming! \|\| June 24 - 26, 2011 ~ Fort Wilderness with DD \|\| June 1 - 3, 2012 ~ Fort Wilderness with DD, nephew + friends \|\| June 24 - 29, 2012 ~ Animal Kingdom Villas [DVC] ~ My '50 Is The New 40' Birthday Celebration! \|\| August 9 - 12, 2012 ~ Fort Wilderness with DD + friend \|\| Sept 21 - 23, 2012 ~ Animal Kingdom Villas [DVC] ~ first stay at Kidani! \|\| February 8 - 10, 2013 ~ Pop Century \|\| March 2 - 3, 2013 ~ Pop Century w/ DD + friend May 10 - 12, 2013 ~ Coronado Springs w/ DD ~ Mother's Day gift to me! September 13 - 16, 2013 ~ Port Orleans French Quarter ~ Birthday Surprise for Mom and DD!

02-17-2013, 05:26 PM	#4
closetmickey DIS Veteran Join Date: Oct 2009 Location: Orange County, CA Posts: 781	i miss that I don't automatically see my vacation countdown and a large photo of my upcoming resort. Now I need to log on, and then it is just a small image. __________________ Aug. '13- CR at WDW June '12- Poly/POR Split Stay at WDW August '11- DLR and stay at Grand Californian January '11- 2 night Cruise to Nowhere on DCL Wonder October '10- DLR/ Halloween Party at Disneyland and stay at Paradise Pier February '10- WDW and a Week stay at the AKL February '10- 4 Night Bahamas Cruise on DCL Wonder June '09- DLR- Stay at Paradise Pier April '09- DLR/ Club 33- Stay at Disneyland Hotel October '08- Halloween Party at DCA March '08- 3 Night Bahamas Cruise on DCL Wonder Feb./March '08- WDW and stay at The Beach Club October '07- Halloween Party at DCA and stay at GCH Other day trips/ overnights at DLR- too many to count since 1969

02-17-2013, 05:29 PM	#5
gwynne Trip planning is half the fun!! Join Date: Jan 2012 Location: Too far from the mouse Posts: 1,369	Gosh, where to start. The new My Experience site is a huge downgrade from what Disney used to have. Sad. __________________ TY Kook!

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02-18-2013, 01:57 AM	#7
closetmickey DIS Veteran Join Date: Oct 2009 Location: Orange County, CA Posts: 781	And after tonight I miss actually being able to make ADR's!! The site says Im at 179 days, but can't book anything!! __________________ Aug. '13- CR at WDW June '12- Poly/POR Split Stay at WDW August '11- DLR and stay at Grand Californian January '11- 2 night Cruise to Nowhere on DCL Wonder October '10- DLR/ Halloween Party at Disneyland and stay at Paradise Pier February '10- WDW and a Week stay at the AKL February '10- 4 Night Bahamas Cruise on DCL Wonder June '09- DLR- Stay at Paradise Pier April '09- DLR/ Club 33- Stay at Disneyland Hotel October '08- Halloween Party at DCA March '08- 3 Night Bahamas Cruise on DCL Wonder Feb./March '08- WDW and stay at The Beach Club October '07- Halloween Party at DCA and stay at GCH Other day trips/ overnights at DLR- too many to count since 1969

02-18-2013, 02:39 AM	#8
momofkids Mouseketeer Join Date: Jul 2012 Location: Northeastern PA Posts: 233	I miss being able to save several vacation options too. Maybe we were using up too much memory on them? __________________ Robyn

02-20-2013, 02:57 PM	#10
ssleblanc How many posts until I'm not a Mouseketeer anymore? Join Date: Jul 2006 Location: New Orleans, LA Posts: 467	I agree! I actually just came to search the forum to see if I'm missing the "save this vacation" button. When I was planning the trip I just returned from, I kept several vacation package options saved, that I returned to and kept tweaking until I decided what I wanted. I also put in dates that I knew I would not be going, just to get some ideas on cost based on the season (value/etc), before the 2013 package prices were released. I realized that the price would go up some, but it gave me some idea to just play with dates/resorts/options. The website changed after I'd made my reservations for the trip we just took, so I hadn't dug deep enough to see that this feature is now gone. Now that I'm back and looking ahead (too far ahead of you ask me, but at least I have something in the works), I am really sad to see that this tool is gone. __________________ Past Trips: 1974 - Disneyland, stayed with relatives; Thanksgiving 1984 - Offsite (back when WDW was EMPTY on Thanksgiving); Summer 1992 - Disneyland, stayed will relatives; October 1996 - Offsite; October 1998 - 25th Anniversary Celebration, ASMu, September 2006 - Coronado Springs; February 2013 - Mardi Gras at Port Orleans Riverside Upcoming Trips: October 2014, POR, Mother/Daughter trip (with grandparents too).

02-20-2013, 07:47 PM	#12
mommyrosa2 DIS Veteran Join Date: Apr 2011 Location: Massachusetts Posts: 1,020	Another here who absolutely hates the new website...I find it to be so slow. My 180 day mark was yesterday and luckily for me the old website is still on my IPad so I made all my ADR's from there & it was painless __________________ 1997: Travelodge, DTD / 2005: ASMu / 2007: POP 2009: CSR / 2010: AKL / 2011: BC CL / 2012: BC CL August 2013: BC Oct. 2013: BC CL

02-21-2013, 07:42 AM	#13
bjakmom DIS Veteran Tag Fairies DO have a lot of love to go around! Join Date: Aug 2000 Location: South Jersey Posts: 4,556	I also don't like the way this new site works!! I had a reservation but was thinking of changing and upgrading to a different resort for the same dates. Not only did it want to require me to put it the cart in order to see the actual rates, but it then warned me that it could replace any current reservation I was holding if I did that! I didn't want to take that risk! __________________ "Whatever tomorrow brings I'll be there, with open arms and open eyes" - Incubus

02-21-2013, 07:55 AM	#14
MMS1125 "You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality." Join Date: Jul 2010 Location: 500 miles away from my happy place Posts: 968	add me to the i can't stand the new website list. It's just so cumbersome and not really all that user friendly __________________ Fam of 5--addicted to Disney!

02-23-2013, 08:46 AM	#15
grumpytx Mouseketeer Join Date: Mar 2007 Location: Texas Posts: 107	Maybe something was just added, I was able to save an offer this morning. I kinda wonder though, "Is it really an upgrade if it actually takes features away ?" __________________ 97 Off Property - 1st trip 99 All Stars Movies 01 All Stars Movies 04 Port Orleans French Quarter 07 Port Orleans French Quarter 09 Coronado Springs 11 Port Orleans French Quarter

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