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Old 02-07-2013, 10:31 PM   #31
LockShockBarrel
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I do believe I said in the very first part of my post that I don't agree with how the woman in OP's story reacted and that it's never ok to rant at someone trying to do their job.

And there are times you have to stand up for what you know to be correct (as opposed to what you think is correct). The story I've used before to illustrate that is a CM trying to turn the service dog I was with away from SSE in a nasty way saying he absolutely wasn't allowed on the ride. She was wrong and we got on the ride. I was never rude or nasty back to her, just firm and had she not backed down I would have asked for a manager or area supervisor.

But that's not what happened in OP's story and what that woman did was wrong. I just offered what I said in my other post to point out another possibility. We all know that Disney is a high stress place whether anyone wants to admit it or not. It's not a hang out on the beach type of vacation and it takes lots of work and planning and I can only imagine the frustration that some people have gone through when someone they trust tells them things are one way and they plan for that and they end up being another.

As a side note, this whole judging thing? Yeah it sucks to be judged but it happens all day every day and you can't avoid it. I don't mean just about disabilities or issues, I mean about everything. You can't stop it from happening. When you're treated a different way because of it, that's when you do something about it. This woman wasn't being treated in any different way, she was incorrect and couldn't handle it. You can't go through life saying "Oh well maybe that person has an issue/reason" for everything. "That man broke into my car...but he probably had to feed his family", "That woman smells awful, she must have lost her sense of smell!", "That kid is keying my car, he probably just needs more creative outlets at home". It gets ridiculous. People that argue they're sick about being judged would do well to familiarize themselves with a RuPaul quote, "What other people think about you is none of your business." You internalize it and make it an issue for yourself when you could just let it go and move on. Again, if you're being treated differently that's a different story but if someone wants to get mad at you for being fat/white/black/gay/rich/poor/blonde/man/woman/pink with orange polka dots, who cares? They're the one with the problem, not you.

Now where's that off the soapbox emoticon......
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Old 02-09-2013, 09:59 AM   #32
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Thankfully I never worked in Guest Relations, but I know several people who did. They all have the stories about *those* guests who carry on and they are expected to just smile and be polite....

But even working in the Emporium, I did encounter a few over time who were, well, rude. Its always a surprise, but you just smile and nod, and listen - and then try and help...you can always ask a lead or supervisor to step in, or direct them to Guest Relations for more help.

And then you go in the back and kick a box of bend a friends ear about the experience you just had.
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Old 02-09-2013, 01:32 PM   #33
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Quote:
Originally Posted by buffettgirl View Post
No, but people sure enjoy talking about it here.

It's a pointless conversation and just reinforces the typical story that either plenty of people are fakers or there are CMs who are evil.

Neither seems to be productive.
If you feel it isn't productive you have a choice to just move on to other topics that are more to your liking. People are allowed to discuss a topic they find of interest. If I see a thread I don't want to participate in I just move on.

As for the situation the OP witnessed while waiting to get a birthday button (i believe that was what it was, if not my bad) I have seen similar incidents when someone is obviously in the wrong and simply cannot handle being told NO or being corrected. Just like road rage, there is line rage, being told no rage, being corrected rage, theme park rage, ...the list goes on and on.

Though to be fair, we all have had those moments were we were not at our best and worse is when those moments happen in public. The person freaking out could have been having the worst day ever, but seriously I don't put up with abusive behavior period. I've had my share of people who feel that if you are working you are "working for them" and will use that to abuse. It may not be intentional and I do remember that when situations arise, but I'm quick to put someone in their place if I feel they are crossing a line. By that I mean in a firm, but polite way though. No need to add more negativity to the situation.
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Old 02-09-2013, 03:51 PM   #34
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Quote:
Originally Posted by Jacquie668 View Post
If you feel it isn't productive you have a choice to just move on to other topics that are more to your liking. People are allowed to discuss a topic they find of interest. If I see a thread I don't want to participate in I just move on.
gee, thanks for telling me that.

Frankly, the disabilities board has always been the one place on the disboards where you could always find productive threads. I'm really surprised this one is still open because it does absolutely zero to further the needs of anyone with a disability.
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Old 02-09-2013, 04:20 PM   #35
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Quote:
Originally Posted by Jacquie668 View Post
If you feel it isn't productive you have a choice to just move on to other topics that are more to your liking. People are allowed to discuss a topic they find of interest. If I see a thread I don't want to participate in I just move on.
Quote:
Originally Posted by buffettgirl View Post
gee, thanks for telling me that.

Frankly, the disabilities board has always been the one place on the disboards where you could always find productive threads. I'm really surprised this one is still open because it does absolutely zero to further the needs of anyone with a disability.
\

TOTALLY AGREE with you buffettgirl!!
There are always TWO sides to a story and who knows if the OP isn't exaggeratting their story for dramatic effect?? I mean really, what was the point to this thread on the Disabilities forum? Just wondering this myself??

Like others have already pointed out...
(general) You don't know what the Dr told them..
(general) You don't know what the needs really were, as in they weren't necessarily 'fakers'
That person could've been having one of their worst days ever
Why did the OP feel the need to worry about someone else's business?

I don't agree with being verbally abusive to CM's but coming back on here and posting a thread about it is pointless! What good does it do? It changes nothing about the situation. It just causes drama here.
Why did OP feel the need to worry about someone else's 'business'?
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Old 02-09-2013, 04:35 PM   #36
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I was hoping something productive might come out of this thread, but doesn't look like it.

So, I am closing this.
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