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Old 02-08-2013, 09:44 PM   #12
Earning My Ears
Jennifer16's Avatar
Join Date: Nov 2004
Posts: 58

I cancelled a CRT dining reservation online in October - it was originally charged to DH credit card (first mistake). We still didn't have the refund at the beginning of December. My DH called credit card company ... which I think triggered something. That same day I called Disney and they said the cancellation just went through that day??? When I told the CM that I had cancelled months ago, she said that the online system often experiences a delay. I told her this did not make sense as I received the confirmation email immediately and Disney doesn't delay charging for the original reservation. She then proceeded to tell me that it could still take up to 3 months for the refund to get posted to the Credit Card. We didn't see the refund until January. Needless to say my DH was not happy!!
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