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Old 02-07-2013, 09:10 AM   #16
ttintagel
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Originally Posted by gilesmt View Post
Your second question, is a little harder, visual impairments are tricky at WDW, sometimes even with the card you may have to tell individual CM what you really need. My card has alerted CM to my visual impairment for years but it has not always been what I wanted. They use to sit me with w/c persons in the back and I had to sometimes be adamant that I needed front row seating, and sometimes the CM have not been friendly or helpful, so be persistent, firm and ask for a supervisor if need be, but I find it does not help to argue if they refuse, sometimes I just wait for a supervisor and go to the next show. They are getting better.
Yeah, I've found that accommodation for the visually impaired can be spotty and inconsistent. A lot of people don't seem to realize that there's a big area in between "normal vision" and "can't see anything at all," into which many of us fall. (I'd especially like to see more consistency and helpfulness at my beloved Haunted Mansion, but that's my own pet peeve and I could rant about it all day.)

I'm visually impaired and my sister uses an ECV, so when we go to shows and show-type attractions where the wheelchair seating is in the back, we have to decide whether I'll sit in the back and see less, or she'll get her crutches out and hobble down to the front, or we'll split up. There's not much they can do about that, though.
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Old 02-07-2013, 01:56 PM   #17
cmwade77
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Originally Posted by ttintagel View Post
Yeah, I've found that accommodation for the visually impaired can be spotty and inconsistent. A lot of people don't seem to realize that there's a big area in between "normal vision" and "can't see anything at all," into which many of us fall. (I'd especially like to see more consistency and helpfulness at my beloved Haunted Mansion, but that's my own pet peeve and I could rant about it all day.)

I'm visually impaired and my sister uses an ECV, so when we go to shows and show-type attractions where the wheelchair seating is in the back, we have to decide whether I'll sit in the back and see less, or she'll get her crutches out and hobble down to the front, or we'll split up. There's not much they can do about that, though.
They could provide wheelchair seating in every area of the theaters, which they may be required to do by current ADA law (which in this case doesn't grandfather in older venues, unless they were built or last remodeled before something like 1982).

An example where this law was applied was to World of Color at DCA when Disney tried to put wheelchair seating only in the back at World of Color, because it was easier for them and required fewer cast members. We were able to successfully fight to get it returned to being throughout the viewing area, as it had been from the day it opened.
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