Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Universal Studios/Sea World > Universal Studios/Islands of Adventure Forums
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 02-06-2013, 10:47 PM   #1
OLT2004
DIS Veteran
 
OLT2004's Avatar
 
Join Date: Apr 2004
Location: PA
Posts: 636

Why Does Universal NOT Sell A No Expire Option??

So, I had a 7 Day ticket, bought way back in 2007.

We enjoyed 3 Days @ both Universal parks.

I asked @ Guest Services If I could make our remaining days "No Expire".
I was willing to pay a Reasonable Amount.

The customer service Rep looked @ me like I had just beamed in from the Simpson Ride...and said "We do not offer that option".

I asked to speak to a Manger.
She said it would not matter...Universal does not offer No Expire.

I insisted that I speak to a Manager.
She got one.
The manager also stated that they do not offer a no expire option.

I stated that a No Expire option could be good for them.

He did not seem interested....
__________________
Started Going In 1996...
Went In 1997 & Y2K...
OLT Was One Last Trip...In 2004...

Christmas 2007
Went Again In 2207...Very Last Trip!


Went Again In 2010...

Now Planning For January 2013...
OMG Can Our Youngest Really Be 21?
She Was Pre-School Our 1st Trip...Now I Am Planning A Drink
Around World Showcase Tour...

OMG Can This Really Be My DW 50th Bday Trip?


OMG - How Time Fly's...
OLT2004 is offline   Reply With Quote
Old 02-06-2013, 11:22 PM   #2
kokomos
Mouseketeer
 
kokomos's Avatar
 
Join Date: Feb 2006
Location: pearl, ms
Posts: 390

possibly the same reason Disney is not selling them any longer. They want you to buy more tickets.
kokomos is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 02-06-2013, 11:39 PM   #3
disneybaker
Mouseketeer
 
Join Date: Aug 2012
Posts: 79

Quote:
Originally Posted by kokomos
possibly the same reason Disney is not selling them any longer. They want you to buy more tickets.
Where are you looking Disney world till has no expiration option
disneybaker is offline   Reply With Quote
Old 02-06-2013, 11:59 PM   #4
kokomos
Mouseketeer
 
kokomos's Avatar
 
Join Date: Feb 2006
Location: pearl, ms
Posts: 390

Im not looking but they no longer offer no expiring online or at the gates. UT will be selling them until they run out of stock they are doing away with it.
kokomos is offline   Reply With Quote
Old 02-07-2013, 01:15 AM   #5
RMulieri
DIS Veteran
 
RMulieri's Avatar
 
Join Date: Jul 2001
Location: Tom Sawyers Island
Posts: 20,594

Quote:
Originally Posted by disneybaker View Post
Where are you looking Disney world till has no expiration option
They still have it, but they are no longer advertising it.You have to ask for it
__________________
Going Back to the DarkSide -Universal Orlando and the Harry Potter Expansion December 2014
RMulieri is offline   Reply With Quote
Old 02-07-2013, 07:40 AM   #6
Metro West
Proud Redhead
11.47 Miles from Universal
23.56 Miles from Disney
 
Metro West's Avatar
 
Join Date: Apr 2005
Location: NW Orlando, FL
Posts: 44,377
DISboards Moderator

Here's a better question....why should Universal sell a no expire ticket?
__________________
**** Universal Orlando annual passholder since 2004! ****
Metro West is offline   Reply With Quote
Old 02-07-2013, 07:49 AM   #7
damo
Proud Redhead
amok amok amok
The curly haired dude said he wouldn't be joining me this vacation!
 
damo's Avatar
 
Join Date: Dec 2000
Location: Hagrid's hut
Posts: 29,259

When you bought that 7 day ticket, it was probably $99. Universal tickets are very cheap compared to Disney. It isn't economically feasible to make things non expiring.

Costco often has a non-expiring ticket. The last one was good until 2015. The newest one that is $134 for 3 days is only good until the end of 2013.
damo is offline   Reply With Quote
Old 02-07-2013, 09:04 AM   #8
snoopboop
Mouseketeer
 
snoopboop's Avatar
 
Join Date: Nov 2012
Posts: 154

Quote:
Originally Posted by OLT2004 View Post
So, I had a 7 Day ticket, bought way back in 2007.

I asked to speak to a Manger.
She said it would not matter...Universal does not offer No Expire.

I insisted that I speak to a Manager.
She got one.
The manager also stated that they do not offer a no expire option.

I stated that a No Expire option could be good for them.

He did not seem interested....
Honestly, I'm a bit surprised at the attitude of entitlement here. You purchased tickets that were good for a certain time period, and then you believed that Universal should cater to the fact that you did not want to abide by the terms of the tickets?? (Perhaps my experience working in customer service also just made me bristle as I read your post... You "insisted" that she get a manager, because you were so certain that you knew better than she did...)

Anyway, Uni offers a wide variety of ticket options to fit a plethora of needs/wants. Everyone needs to make sure that they understand the terms/conditions of their tickets before they purchase them.
snoopboop is offline   Reply With Quote
Old 02-07-2013, 10:00 AM   #9
disneybaker
Mouseketeer
 
Join Date: Aug 2012
Posts: 79

Quote:
Originally Posted by RMulieri

They still have it, but they are no longer advertising it.You have to ask for it
I had to ask for it in 2005
disneybaker is offline   Reply With Quote
Old 02-07-2013, 10:12 AM   #10
Planogirl
I feel the nerd in me stirring already
Oh well, let's look on the bright side
If I hadn't been so wiped out I would have kissed my anesthesiologist
 
Planogirl's Avatar
 
Join Date: Aug 2000
Location: Frisco,Texas
Posts: 45,144

I dislike the attitude too. I see this all the time where I work. People refuse to accept rules and give those who tell them the rules a hard time. I hope that you didn't actually give anyone a hard time about this but it reads like you did.
__________________
PG
Planogirl is offline   Reply With Quote
Old 02-07-2013, 11:41 AM   #11
RMulieri
DIS Veteran
 
RMulieri's Avatar
 
Join Date: Jul 2001
Location: Tom Sawyers Island
Posts: 20,594

Quote:
Originally Posted by disneybaker View Post
I had to ask for it in 2005
This is a new/recent thing apparently .It was news over on the themepark boards a few weeks ago
__________________
Going Back to the DarkSide -Universal Orlando and the Harry Potter Expansion December 2014
RMulieri is offline   Reply With Quote
Old 02-07-2013, 12:40 PM   #12
DCTooTall
Thinks He Can Escape Boo Boo
 
DCTooTall's Avatar
 
Join Date: Apr 2008
Location: York, PA
Posts: 5,957

Why doesn't Universal offer a no-expire? Besides the reasons listed here, The pricing structure and the tickets offered don't really make it worthwhile for you either.

First off.... Universal no longer offers a standard ticket longer than 4 days. 4 days is plenty of time to see everything in both parks, even during busier times of year. Before HP opened, They were practically giving away admission to get people into the parks (7 days for $99... which is only a few dollars more than the current 1 day 1 park ticket). After HP, they no longer need the super attractive ticket pricing to bring people into the parks because the HP Hype... and the other investments Universal is now pouring into the park is enough to bring the people in. Even at Disney, You can't upgrade your ticket to a ticket option that doesn't exist. (No upgrading to an 11 day ticket..... or to a ticket option that no longer exists like the 4 day Worldpass)


Secondly... Price bridging. Disney does/did price bridging. Buy your ticket for $100 2 years ago, but that same ticket is now offered for $150.... get $150 towards the upgraded ticket. Universal does not really price bridge for anything. Disney also doesn't price bridge old ticket media. If you bought a ticket that is no longer offered, you'll only get credit for the purchase price of that ticket. In this case, Universal no longer offers an unlimited 7 day ticket, So even if they DID offer a no expire option, Your credit for the existing ticket would only be.....$99.....$4 more than a 1 day, 1 park ticket.


And Finally.... Look at Universal's current ticket offerings and price structure. If you look at the way the price increases between 1, 2, 3, and 4 day tickets, At day 5 it becomes cheaper to go for the AP. Disney's AP costs MUCH more than their longest ticket option, so the No Expire worked as a decent bridge option for people who may want to visit multiple times during the year, but maybe not enough to justify the cost of the AP. If you looked at Disney's No Expire pricing options, the cost of the option made it cost effective for the shorter duration that would be attractive for local or semi local guests, but by the time you got to the 10-day no-expire, the surcharge made it more expensive than just getting 2 regular sets of tickets for each trip. (using 2012 pricing, 10 day no-expire was $593. 2 sets of 5 day base tickets cost $536.)

Since Universal's AP is MUCH less expensive, and much more reasonably priced compared to the standard ticket options (not to mention, comes with a LOT better perks than Disney's AP's), the need for a no-expire option at Universal just doesn't really exist. Their current admission offerings are enough to satisfy most people's needs/desires, so there isn't really a need to add a no-expire option to their ticketing options. (Not worth the cost or hassle of creating and maintaining the ticket option).





[This also didn't factor in the 14 Day Flex tickets which give you unlimited admission to the Universal Parks, sea World, etc which gives another cost effictive option for people who may be visiting the area and planning on multiple days spread across various non-Disney attractions in the area]
DCTooTall is offline   Reply With Quote
Old 02-10-2013, 01:20 PM   #13
ccvh
Earning My Ears
 
Join Date: Sep 2009
Posts: 55

Universal once DID have nonexpiring tickets. In 1999, my husband and I spent the Y2K New Year's Eve there, and the parks were empty, dead, abandoned. We rode everything many times (Spider-Man 10!) and left with an unused day. In 2009, we were on a Bahamas cruise that docked a day in Florida, so we rented a car, and drove to Universal. At the gates, the gate workers were dismayed we were using nearly 10 year old tickets, but they called over a manager, and they said they were still good! But it was a SUPER BUSY day and we didn't really ride much except with our little ones in the Suess area.
ccvh is offline   Reply With Quote
Old 02-11-2013, 07:47 PM   #14
OLT2004
DIS Veteran
 
OLT2004's Avatar
 
Join Date: Apr 2004
Location: PA
Posts: 636

Why should Universal sell No Expire Tickets?

Brand Loyalty -
Guests would "follow" the new things @ Universal and make it a point to
visit again.
This would generate...
Parking fee's, Food $$$, Citywalk $$$, perhaps a On Site Hotel Stay.
Which would...
Deny Disney a "Lock" on the Orlando visitor for the entire vacation.
Why do you think Disney has the Magical Express?
Advertising/Marketing...
Universal can take "The High Ground" as a more consumer/family/budget
vacation destination...
Can't you hear Morgan Freeman Or Sean Connery...Visit the world of Harry
Potter...Etc...This year and next for the price of one trip to that other park.

Oh well, My Personal Bottom Line...
We will be visiting Orlando again in about 2 years.
Universal will probably NOT be included in that next Orlando vacation.
If I could have purchased a No Expire option it would have been.
But, we have a Disney water park day and a Disney Theme Park day left.
I will plan my vacation around those two tickets and purchase more Disney days as needed, plus a Seaworld day.
__________________
Started Going In 1996...
Went In 1997 & Y2K...
OLT Was One Last Trip...In 2004...

Christmas 2007
Went Again In 2207...Very Last Trip!


Went Again In 2010...

Now Planning For January 2013...
OMG Can Our Youngest Really Be 21?
She Was Pre-School Our 1st Trip...Now I Am Planning A Drink
Around World Showcase Tour...

OMG Can This Really Be My DW 50th Bday Trip?


OMG - How Time Fly's...
OLT2004 is offline   Reply With Quote
Old 02-11-2013, 08:20 PM   #15
damo
Proud Redhead
amok amok amok
The curly haired dude said he wouldn't be joining me this vacation!
 
damo's Avatar
 
Join Date: Dec 2000
Location: Hagrid's hut
Posts: 29,259

Quote:
Originally Posted by OLT2004 View Post
Why should Universal sell No Expire Tickets?

Brand Loyalty -
Guests would "follow" the new things @ Universal and make it a point to
visit again.
This would generate...
Parking fee's, Food $$$, Citywalk $$$, perhaps a On Site Hotel Stay.
Which would...
Deny Disney a "Lock" on the Orlando visitor for the entire vacation.
Why do you think Disney has the Magical Express?
Advertising/Marketing...
Universal can take "The High Ground" as a more consumer/family/budget
vacation destination...
Can't you hear Morgan Freeman Or Sean Connery...Visit the world of Harry
Potter...Etc...This year and next for the price of one trip to that other park.

Oh well, My Personal Bottom Line...
We will be visiting Orlando again in about 2 years.
Universal will probably NOT be included in that next Orlando vacation.
If I could have purchased a No Expire option it would have been.
But, we have a Disney water park day and a Disney Theme Park day left.
I will plan my vacation around those two tickets and purchase more Disney days as needed, plus a Seaworld day.
A 7 day non-expiry park hopper at WDW is $549. You paid $99 for your 7 day ticket. How much would you have been willing to pay for the non-expiry option?

Disneyland doesn't offer non-expiry tickets either.
damo is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 04:51 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: