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Old 01-16-2013, 10:26 AM   #151
loveshak22
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Originally Posted by Jenna319 View Post
Thanks for the review! Did you pay upfront when you reserve or the day of massage?
I called the other day to book massages for January 29th at the Zahanati Spa in AKL and they told me they couldn't make the reservation until today. I thought that was puzzling but I called this morning to make the reservation and was informed that today is the first day of Disney running the spas as opposed to a third party. The lady who answered said it was her first day as well.

I made the appointments no problem but as a heads-up, the prices have gone up 25%! The Disney website shows the cost of an 80 minute massage as $140 and when I called today she informed me, without my asking, that the price is now $175 for an 80 minute Swedish massage. I got the firm pressure massage for my husband for 80 minutes and I believe she said that was $180. The price for an 80 minute firm massage isn't currently listed as an option on the Disney site.

I almost didn't schedule the massage but in the end decided to because I've already cleared time in our schedule for the treatments and it is vacation after all!
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Old 01-17-2013, 04:50 AM   #152
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Help with a spa experience

I would like to send DW and DD (13) for a spa experience while DD-17 and I do KTTK tour. Can a 13 yr old go to the spa for massage, facial, mani-pedi or other? What would you recommend for Mother-daughter? Thanks
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Old 01-17-2013, 07:59 PM   #153
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I am a therapist at the new GF spa. Your 13 year old can have manis and pedis. They have a wonderful princess mani and pedi she would love! Also you could get a couples massage with her in the couples room as a mother daughter pampering treatment together . Since she is a minor she can only get treatments with a parent present. That's why the couples massage would be perfect. And of course she would get a female therapist. If she was to have a facial you would have to be in the room which is not a problem either. They would bring a chair for you to sit on in the treatment room while she's receiving the facial. Does that help?
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Old 01-17-2013, 08:50 PM   #154
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A Few Questions . . .

How early can you make an appointment? I have an April trip planned to CSR, and not sure when they open their books for appointments?

Can you pay with your KTTC or do you need to use a CC since they spas are not run by Disney?

Does the 15% Discount in the packages apply to the Niki Bryan Spas?

TIA!
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Old 01-17-2013, 08:55 PM   #155
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Originally Posted by MADnNOLA View Post
How early can you make an appointment? I have an April trip planned, and not sure when they open their books for appointments?

Can you pay with your KTTC or do you need to use a CC since they spas are not run by Disney?

TIA!
As of Wednesday the spas are now run directly by Disney - no longer a third party. I'm not sure if all the spas have the same hours but I think the website said the spa in AKL opened at 9:00 a.m.

They do let you charge to the room and use Disney GCs.
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Old 01-25-2013, 08:26 PM   #156
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Has anyone had a pedicure at Senses yet? I was thinking about booking one for my cousin & I when I come to visit her this spring as a "thank you" for letting me stay gift. But I haven't been able to find any reviews for the nail treatments. Before I spend $80 I would like to know all the details. A good friend of mine actually works there and he told me about the 3 different "journeys" to choose from... but he's a guy, and not one I see getting pedis, so I doubt I'll get any useful info out of him lol. So that being said, whats all involved???
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Old 02-01-2013, 11:08 PM   #157
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When I booked my appointments for June the lady that I spoke with on the phone said that I should be getting a confirmation email. Has anyone else booked and received the email because I have not yet! That was two weeks ago. Just wondering before I make the phone call! It sounded like a wonderful idea though, she said that I would have all my information and even the therapist who would be doing the treatment.

I cant wait for June
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Old 02-02-2013, 01:47 PM   #158
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Quote:
Originally Posted by MADnNOLA View Post
How early can you make an appointment? I have an April trip planned to CSR, and not sure when they open their books for appointments?

Can you pay with your KTTC or do you need to use a CC since they spas are not run by Disney?

Does the 15% Discount in the packages apply to the Niki Bryan Spas?

TIA!
Yes - you can use your KTTK, not used the new Disney run spa,s yet so would be interested to hear your experience. I have got to wait until August!
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Old 02-02-2013, 03:40 PM   #159
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DVC and new Disney Spas

Does anybody know if you get a DVC discount at the Disney Spas?
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Old 02-03-2013, 02:35 PM   #160
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Does anybody know if you get a DVC discount at the Disney Spas?
Just found my answer!

Members enjoy a 10% discount on all retail items and spa treatments 50
minutes or more at Senses - a Disney Spa at Disney’s Grand Floridian
Resort & Spa and Disney’s Saratoga Springs Resort & Spa. Plus, 10% off all
salon and nail services over $45, as well as fitness center massage treatments
50 minutes or more. Call (407) WDW-SPAS (407-939-7727) for more
information or to arrange an appointment. (Gratuities not included.)
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Old 02-23-2013, 02:41 PM   #161
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Unhappy terrible massage experience

Edit: this experience was 2 weeks after the Disney takeover of tbe spas.

Our Disney honeymoon was wonderful, but everything about out massage experience on Disney property was stressful and not worth what we paid.

To begin, I tried researching available treatments and pricing before we left for the trip. The Disney site is very poorly arranged in terms of researching spa offerings. I eventually gave up because there was no single page that listed both treatment descriptions and prices together. The spa site also had an outdated message that said the GF spa would be closed while we were there. We ultimately decided to wait until we arrived and get assistance from Disney staff with scheduling.

Imagine our surprise when the concierge at French Quarter informed us that she was not allowed to help us schedule spa services! When we asked about brochures, she told us tbere were none. She handed us a hard to read photocopy of the phone numbers of various locations that had fitness centers and told us we had to call each one to find out if they offered massages. At this point, I just wanted to forget it, but hubby really wanted the massage.

Back at the room, we began making calls. The GF was open, but the rates they quoted over the phone were almost double what I had found on the website. $380 for a couples massage is ridiculous even on Disney property. After seven phone calls we decided on separate 50 minute Swedish massages at Animal Kingdom Lodge.

About 2 hours before the appointment we realized we forgot the 15% off voucher in the room. We checked with customer relations at Animal Kingdom Park, who called to see if theycould look it up by our room key or take us a few minutes late so we could go to our room to get it. After 20 minutes on the phone, they told her no to both, so it was back to the room for us. That part i know was my fault.

Once we got the voucher, we still had an hour til the appt, which should have gotten us there in time. We got stuck waiting 23 minutes on the AKL bus while thevdrivers changed. Once on the bus, we found out there were 2 AKL bus stops, and the driver told us there were masssage services at both. The spa staff should have given us this info when we schedulec. Luckily another passenger overheard and told us one stop was the DVC building, so we decided to do the other building. Once we finally got there, with 1 minuteto spare, we asked an employee outside where to go for massages. He had no idea. He sent us to another person who sent us to a stairway that took us to a dead end. We finally found a concierge who walked us down personally. By now we were 10 minutes late.

My hubby enjoyed his massage, but mine was terrible. The MT pretty much ignored my midback and calves, which were the areas I asked her to target. Any time she started working a spot that needed it, i would tell her and she would immediately move on to a different area. Hubby's MT did give him about 5 of the 10 minutes back that we were late for, but mine did not.

At checkout, no one asked about our experience, and they automatically added a 20% gratuity, which my MT certainly did not deserve. They also talked in front of us about how there were no more appointments after us that day, completely conflucting with their claim that they could not push our appts back. In all, we ended up paying 60% more for 50 minute swedish than we would have paid for 80 minute hot rock at home, and i didn't even feel relaxed!

So in summary, do vacation at Disney, but don't use their spas.

Last edited by grubbmcc; 02-23-2013 at 02:54 PM. Reason: additional info
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Old 03-05-2013, 10:06 AM   #162
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Hi I've just booked a manicure for me and magical manicure for DD for our April trip at GF spa . Does anyone know if we will be able to have any sort of Disney design painted on our nails?
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Old 03-07-2013, 04:53 PM   #163
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Hi I've just booked a manicure for me and magical manicure for DD for our April trip at GF spa . Does anyone know if we will be able to have any sort of Disney design painted on our nails?
Tinkerbells Mum please post on your experience when you get home. I have an appointment for May & would love to know about the design as well.
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Old 03-08-2013, 01:16 AM   #164
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Tinkerbells Mum please post on your experience when you get home. I have an appointment for May & would love to know about the design as well.
Will do. I asked when I booked and they lady on the phone said she wasn't sure but as the therapists were super creative she thought they may be able to! I'll let you know once we get back xx
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Old 03-17-2013, 02:49 PM   #165
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Just booked an appointment at Senses Spa!!! Can't wait to have a swedish massage and enjoy the new facility! I made the appointment during my kids nap time so that way my husband can relax in the room and the kids can rest While Mommy has a nice getaway I plan to take my time afterwards and enjoy the steam room and jacuzzi

I am going next month so I will let ya'll know how it is
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