Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


 
 
Thread Tools Rate Thread Display Modes
Prev Previous Post   Next Post Next
Old 01-31-2013, 02:43 PM   #1
SHISHI
Mouseketeer
 
Join Date: May 2009
Posts: 147

Price differences between website and CM's

Before checking out of POP in September, 2012, I booked a free dining bounceback for August, 2013 at POP. 2012 was our third year in a row at POP. I had been thinking about lowering the number of days and switching ressie to POFQ for a change in 2013. Even though POFQ is more $$ than POP, I figured with the $$ being saved not having to upgrade to the regular dining plan from the quick service, things would even out.

So, last night I go onto the Disney website, enter the dates, POFQ, 8 day tickets with hoppers and water park option and get a price of $2400, which is lower than my original ressie of $2700. Then I call Disney to change everything. After being on hold for awhile, I get a CM explain what I want to do. She says she has to transfer me somewhere else, back on hold I go. I then get another CM, explain everything again. He says no problem, hold while I contact guest services . He comes back on the line and says that everything is taken care of. My new total is over $3000!! I tell him that there is no way that total is correct because I have what I want on my laptop for $2400. Puts be back on hold, comes back and says that his total is correct. Again, I say not it's not. Back on hold, comes back and asks me if I want to talk to the woman in Guest Services. Yes, I do. She takes over the call and says that she will double check her calculation and says that she is incorrect, and I get my trip for $2400.

So, the wind-up of this lengthy post is....If I wouldn't have raised the issue over the price difference, I would be paying $3000 instead of $2400. I just want to warn others to double check their quotes. Anyone else have this problem??
SHISHI is offline   Reply With Quote
 



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 07:16 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.