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Old 01-31-2013, 10:23 AM   #14
coastgirl
DIS Veteran
 
Join Date: Apr 2006
Posts: 2,277

Quote:
Originally Posted by lampshadehead View Post
Notice how this "kathryn" or whatever her name is, used the word "holiday" for vacation. Sounds like this "kathryn" could be from the UK? Coincidence?Hmmmmm
LOL, good catch, thank you! I was more than a little chagrined that she claimed to be Canadian.

We also rented our first house with a game console we couldn't get to work/no useful games. (And it was also a system we don't have, which added novelty value.) Next time I'll ask first. But if owners want to rent directly, they should have the customer service skills to make sure renters understand what they're getting, not see how little they can get away with. Fortunately there weren't other major issues, and the owner and mgmt co were very responsive when we had difficulties with the internet, for instance. I think that's the difference. A reasonable work-with-you response keeps things from getting worse.

But clearly this owner doesn't have those skills!
__________________
JoAnne in NS
with dh, ds 14, and dd 11

1st trip May/June 06
Jan/Feb 07, same crew at CBR. DCL Magic Eastern Dec 07 CSR Sept 2009
Universal/WWoHP in Sunset Lakes villa Feb 2010 Same again Aug 2013 in Emerald Island villa
PTR/TR Without the Mouse Round 2
TR: First visit to Universal/SeaWorld Feb 2011
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