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Old 01-28-2013, 09:23 AM   #1
Earning My Ears
Join Date: Apr 2011
Posts: 64

Wrong name on reservation

I was playing around with the My Disney Experience app on my phone last night and saw that I could add our room reservation... it had may name, but asked for the other travelers in my party. Put them all in. Then it told me that it wasn't correct and the app closed down by itself.
I go on the computer, get to the website to see if it worked and it has my name, my husband's name, my son's name... good so far, but then instead of my daughter's name, it has my husband's name again listed as a child. I see update guests on the page, but when I click on it, it says page not found.
With the new Disney website "issues", I guessing it could probably be that.
Now, I still have plenty of time before the trip, but is it a problem to change the name at the resort if I don't get it resolved first?
It's a DVC rental through a broker, so I can't just call up myself and I'd hate to have the broker bother the DVC owner if it's really just a website issue.
Steph01002 is offline   Reply With Quote

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