Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Theme Parks Attractions and Strategies
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 01-26-2013, 02:03 PM   #31
lililoo12
Mouseketeer
 
Join Date: Dec 2012
Posts: 334

Quote:
Originally Posted by GovieMom
When we use valet, the person loading our cart counts each item placed on the cart (including plastic bags hanging on the side) and notes in on the receipt. Then when the luggage is brought to our room, the person delivering it again counts each item as he unloads it, which should tally what's showing on the receipt. So I have to wonder what happened in your case.
Me also
lililoo12 is offline   Reply With Quote
Old 01-26-2013, 02:04 PM   #32
lililoo12
Mouseketeer
 
Join Date: Dec 2012
Posts: 334

Quote:
Originally Posted by twooley2
you lucked out with the hotel manager giving compensation as they had no requirement to do so. I would never leave gift cards unlocked or unattended as they are the same as cash. I would hope others think the same
Exactly
lililoo12 is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 01-26-2013, 02:06 PM   #33
maxiesmom
The Mean Squinty Eye Works Wonders
 
maxiesmom's Avatar
 
Join Date: Jul 2004
Location: The West side of the mitten
Posts: 23,092

Quote:
Originally Posted by ftballfan7 View Post
I guess it's "like" a good thing that I don't work in the service industry, because if you "like" stood there giving me a death stare like you did that "little person", your crap would still be sitting in the middle of the lobby.
I do work in the service industry and I can tell you that if instead of asking nicely for us to do something someone stands their glaring at us, we go about our business. No need to be all passive-aggressive.
maxiesmom is offline   Reply With Quote
Old 01-26-2013, 02:07 PM   #34
Robbi
DIS Veteran
 
Robbi's Avatar
 
Join Date: Oct 2012
Posts: 3,694

Quote:
Originally Posted by Luv Bunnies View Post
I tend to be very cautious with my things. I'm probably overly cautious at times, but I guess growing up with a police officer dad has made me suspicious of everything! We carry our own luggage whenever possible. We only hand it over to valets when we absolutely have to. I know the odds of something going missing are relatively low, but stories like this make me want to be even more vigilant.


Me too, OCD comes out big time when I have Gift cards in my purse. I check and recheck and check again. I bought some at Christmas and I think form now on, I'll just give cash.

OP, did you ask a bellman if you could go into the luggage room with one of them to look for your bag? It may be that it fell off the luggage cart and was put on a shelf. I ask because once one of our bags did not make it to our room, I was allowed to check for it and I found it!
Robbi is offline   Reply With Quote
Old 01-26-2013, 02:18 PM   #35
bjakmom


DIS Veteran
Tag Fairies DO have a lot of love to go around!
 
Join Date: Aug 2000
Location: South Jersey
Posts: 5,031

So sorry this happened to you! but I am also relieved to hear that no one was held at gunpoint at my beloved home resort!
I carry luggage locks in the front pocket of all my suitcases - even though I can no longer lock them at the airport - I always put a lock on every bag that I leave with valet/bell services. Just a little added security and a little extra PITA for anyone who wants to check out what's in there. The only open bags we ever leave are our grocery bags. I travel a lot and am just not that trusting.
And I have also watched countless racks of luggage left lined up and basically unattended in many many hotel parking lots and lobbies. An easy target for anyone looking to grab something and keep walking.
__________________
"Whatever tomorrow brings I'll be there, with open arms and open eyes" - Incubus

bjakmom is offline   Reply With Quote
Old 01-26-2013, 02:29 PM   #36
Chrisrokc
Earning My Ears
 
Join Date: Aug 2012
Posts: 63

IMO it is reasonable that a hotel valet would keep your things safe from the time the items leave your immediate possession to the time they arrive in your room. This includes safe from the possibility of theft from other guests and theft from other employees.

Basically, they are at fault and would be found to be at fault in any court of law. Sorry that happened to you. It wouldn't be a bad idea to contact Disney to be compensated even further for loss of time.
Chrisrokc is offline   Reply With Quote
Old 01-26-2013, 02:36 PM   #37
Miss Peach
Mouseketeer
 
Join Date: Aug 2010
Posts: 415

I was greatly relieved when I opened this thread and the OP had NOT been robbed!

But, I do think that one needs to be responsible for their own possessions.

When we check in we leave the luggage in the car, we register, then we go to the car with the bellman. If the room won't be ready until later we walk with the bellman and our luggage to the check room and receive a check receipt.

We do not leave anything more valuable than our clothes with the bell services. If something were to go missing, it would be an inconvenience, rather than a disaster!

And to the 'little person' comment, I have no words!

Hopefully, now that the OP has been reimbursed for their loss, the rest of the trip will be wonderful!
Miss Peach is offline   Reply With Quote
Old 01-26-2013, 02:38 PM   #38
maxiesmom
The Mean Squinty Eye Works Wonders
 
maxiesmom's Avatar
 
Join Date: Jul 2004
Location: The West side of the mitten
Posts: 23,092

Quote:
Originally Posted by Chrisrokc View Post
IMO it is reasonable that a hotel valet would keep your things safe from the time the items leave your immediate possession to the time they arrive in your room. This includes safe from the possibility of theft from other guests and theft from other employees.

Basically, they are at fault and would be found to be at fault in any court of law. Sorry that happened to you. It wouldn't be a bad idea to contact Disney to be compensated even further for loss of time.
The OP would have to be able to somehow prove that she had gift cards in the bag that was taken. And that would be almost impossible to do.
maxiesmom is offline   Reply With Quote
Old 01-26-2013, 02:40 PM   #39
North of Mouse
DIS Veteran
 
North of Mouse's Avatar
 
Join Date: Mar 2011
Posts: 6,125

Quote:
Originally Posted by Chrisrokc View Post
IMO it is reasonable that a hotel valet would keep your things safe from the time the items leave your immediate possession to the time they arrive in your room. This includes safe from the possibility of theft from other guests and theft from other employees.

Basically, they are at fault and would be found to be at fault in any court of law. Sorry that happened to you. It wouldn't be a bad idea to contact Disney to be compensated even further for loss of time.
You are kidding, right? They were compensated even when Disney doesn't seem responsible. What more compensation should Disney give them, when it was their fault. You *don't* leave cash laying around, and GC's are like cash. She took her purse, and admitted she should have taken her bag also. We must take some responsibility for our own selves. It could have been a very costly *mistake* on *her* part, but it turned out well.

The first thing some people seem to think about is what can I get out of this from Disney!
North of Mouse is offline   Reply With Quote
Old 01-26-2013, 02:47 PM   #40
okeydokey
Frosty the Snowman scared me as a child
It will always be beautiful no matter what it looks like naked
 
okeydokey's Avatar
 
Join Date: Aug 2006
Location: N. Florida
Posts: 9,310

I am sosorrynthat happened to you OP. Thank you for reminding us to always keep valuables at hand, as it is easy to get lax about stuff like that. I hope you enjoyed the Reston your trip.
okeydokey is offline   Reply With Quote
Old 01-26-2013, 03:26 PM   #41
Cyrano

Disney VIP
Anyone for haggis
Aren't we all a cagey lot
 
Cyrano's Avatar
 
Join Date: Oct 2004
Location: 6,800Km from our happy place
Posts: 31,814
DISboards Moderator

Folks are reminded to re-read the DISboard guidelines .

Pointing out spelling or title errors is both rude and unacceptable behaviour.
Either read the thread/post as the originator has posted or move on to another thread.

Posters who continue to engage in fights that should be kept off the board will not be made welcome here.
__________________
Reid

Theme Park Attractions & Strategies board
20 nights Disney and Universal July 2015
Twelve highlanders and a bagpipe make a rebellion.
Cyrano is offline   Reply With Quote
Old 01-26-2013, 03:34 PM   #42
donaldlovesdaisy
DIS Veteran
 
Join Date: May 2012
Posts: 1,012

OP don't be so hard on yourself I probably would not have grabbed the bag either! Glad to hear I were able to get them back!
donaldlovesdaisy is offline   Reply With Quote
Old 01-26-2013, 04:29 PM   #43
Chrisrokc
Earning My Ears
 
Join Date: Aug 2012
Posts: 63

If it was on the valet cart it would fall within the valet's responsibility regaurdless if it was sitting out or not. The valet took possession (which they did) with the promise (implied or not since it is the valet's duty or job) to deliver to the room safely without loss.

I guess there would be some questions as to what exactly was in the bag, but regardless it is Disneys/Valets fault for losing items that are placed on a valet cart and possibily any related inconvenience that the loss of the items caused.
Chrisrokc is offline   Reply With Quote
Old 01-26-2013, 04:34 PM   #44
POOHsie
DIS Veteran
 
POOHsie's Avatar
 
Join Date: May 2010
Location: Wheeling, WV
Posts: 5,035

I occasionally do work in support of conventions. I bring my desktop computer and associated equipment to the hotel. While I don't give the bell services people a death stare, I do stand there politely and patiently until my work equipment is moved into locked storage as they have promised to do. I can't afford to lose that equipment so I'm vigilant "with a smile." I also slip in an extra tip for the extra care they're taking.
POOHsie is offline   Reply With Quote
Old 01-26-2013, 04:44 PM   #45
lililoo12
Mouseketeer
 
Join Date: Dec 2012
Posts: 334

Quote:
Originally Posted by North of Mouse

You are kidding, right? They were compensated even when Disney doesn't seem responsible. What more compensation should Disney give them, when it was their fault. You *don't* leave cash laying around, and GC's are like cash. She took her purse, and admitted she should have taken her bag also. We must take some responsibility for our own selves. It could have been a very costly *mistake* on *her* part, but it turned out well.

The first thing some people seem to think about is what can I get out of this from Disney!
This best post in this thread
lililoo12 is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 08:54 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.