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Old 01-25-2013, 09:16 AM   #1
rotlex
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Join Date: Feb 2007
Location: Lehigh Valley PA
Posts: 2,000

Angry Changing a bounce back offer - any hope?

I think I'm just venting, so please bear with me.

We are currently booked on a free dining bounce back from last August, for this year. 10 nights, from August 19th through the 29th. Well, we just learned last night that our school district has decided to start school a week earlier than usual this year, and start on the 26th. Yeah, right in the middle of our trip. This will be our daughters first year in middle school, so we really don't want her to miss the first week!

Now to Disney. I phoned them this morning to see if we could bump the trip back a week to start on August 12th, rather than the 19th. I was informed that the bounce back offer we had could only be moved back one day, to the 18th. (for the free dining). I spoke to 3 different people, and was told this cannot be changed. Is it just me, or is that just ridiculous? They would rather lose a weeks worth of hotel nights and park tickets from a customer that has visited dozens of times, than allow an offer to go back 7 days from where it "officially" starts?

Sorry, just frustrated about this. Anyone ever experience this, or no if writing to management or something might help? I'm seriously doubting it at this point, and am just a bit stressed right now.

Thanks for listening....
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