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Old 01-22-2013, 02:06 PM   #1
Join Date: Oct 2012
Posts: 203

New site is fighting me to book a king bed with child

So, we usually just chuck DS between us in a king sized bed when we travel with him. He's too big for a pack n play but too small to sleep alone in a strange bed when traveling. He'll be just-turned three when we will likely be at WDW later this year.

We had previously booked (and needed to reschedule) a king bedroom at POR. Room only. When we said he was 2, we could book king, but if we said he was 3, king was no longer available. I guess that's the threshold where they consider him to be a big kid. That booking was late last year, and since then there's been fabulous website updates.

Now, if I book a vacation PACKAGE, I can book a king bedroom by calling DS 2, but then I'll need to buy a separate park ticket for him, because he'll be 3 and need a ticket for the parks. Which is fine. But if I try to buy the ROOM ONLY, even if I call him 2, or an infant, it says the king room is unavailable because the party size exceeds capacity (even though the room is clearly available to book an under-3 in, because I can do it with a package). The same room, same parameters, different results based on whether I try to book package or room-only.

I'm not trying to scam anyone. I'll pay for DS to get into the park. I just want a room with a king bed, because that's how we sleep on vacation. On a cruise ship, we need to pay for each person in a room, because of lifeboat capacity, but I want to spend 3 nights at WDW, why is this so hard?

I don't know why the stupid website is fighting with me, and I'm concerned that the package that lets me book now will go away if they "update" the website further.

Has anyone had better luck calling? I hate spending 40 minutes on the phone for something I can theoretically do online.

manateesmom is offline  

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