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Old 01-17-2013, 07:37 PM   #136
dansdad
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Quote:
Originally Posted by jennab View Post
Ok I am getting freaked out.... When I logged on to the new website and linked my reservation this is what it says:

Moderate Resort
Magic Kingdom Resort Area
The Cabins at Disney's Fort Wilderness Resort-Wilderness Cabin
MYW Pkg + FREE Dining PIN
2013 Two Quick Service Meals per night, 2013 Table Service Meals - Adult, 2013 Quick Service Meals

Notice the dining plan - it says 2 quick service meals????? I believe we should have the regular dining plan (used a PIN for free dining). Does anyone else see this who has a dining plan?
I know it's hard, but don't freak out. There are stories like this all over the DIS. The website DISPLAYS odd things, but your reservation is still as it should be. If you really want to calm your nerves, call and give them your reservation # and have them read off what is says.
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Old 01-17-2013, 08:04 PM   #137
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I have to say that now that the system is working for me I kinda like the way they break up your reservations by day and have the park or resort you are at for the dining you have reserved and then you can click on park or resort activities for that day. It's nice that it's all in one place.

It's still really sllllloooooowwwwww though
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Old 01-17-2013, 08:07 PM   #138
padawans
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Originally Posted by MADnNOLA View Post
I discovered this in another thread and wanted to pass this along!

To access into the old website, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old website! From the map page, I was able to click on My Reservations and made payment on line to my package!

It seems that everything will stay on the old website by doing these steps.
Thank you. I was able to pay off my reservations. I got a confirmation emails 1 minute later. It definitely beat calling and being put on hold for 30 minutes because the cm cannot figure out the new system.
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Old 01-18-2013, 10:26 AM   #139
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Originally Posted by jennab View Post
Ok I am getting freaked out.... When I logged on to the new website and linked my reservation this is what it says:

Moderate Resort
Magic Kingdom Resort Area
The Cabins at Disney's Fort Wilderness Resort-Wilderness Cabin
MYW Pkg + FREE Dining PIN
2013 Two Quick Service Meals per night, 2013 Table Service Meals - Adult, 2013 Quick Service Meals

Notice the dining plan - it says 2 quick service meals????? I believe we should have the regular dining plan (used a PIN for free dining). Does anyone else see this who has a dining plan?
Mine has a similar crazy listing for my Dining Plan info. It doesn't ready exactly like yours but also doesn't read the way it should. When I called to pay off my reservation and make ADRs, they have the correct info. I wouldn't worry too much.
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Old 01-18-2013, 05:42 PM   #140
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Originally Posted by artemis908 View Post
There is still a ticker under my Disney Experience. It's not as nice though.
I also miss the personalization of the pictures, mine had Boardwalk Inn on it, was a very nice touch. Though the fact my Mickey ears have a J on them is cute!

Just saw the ticker for my reservations also. You're right....it's not as nice.
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Old 01-18-2013, 10:18 PM   #141
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Quote:
Originally Posted by MADnNOLA View Post
I discovered this in another thread and wanted to pass this along!

To access into the old website, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old website! From the map page, I was able to click on My Reservations and made payment on line to my package!

It seems that everything will stay on the old website by doing these steps.
That worked great. All of my reservations show up on the list. When I clicked on "View Details" I can see that the two dinner reservations that are messed up on the new website have my daughter's name listed for guest information instead of mine. I wonder if it would help if I called them and asked them to change her name to my name, or if it would be a waste of time.

18 days to go
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Old 01-19-2013, 09:25 AM   #142
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Quote:
Originally Posted by MADnNOLA View Post
I discovered this in another thread and wanted to pass this along!

To access into the old website, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old website! From the map page, I was able to click on My Reservations and made payment on line to my package!

It seems that everything will stay on the old website by doing these steps.
Thank you!!!!!! Now I can actually see the details of my reservation and get through online check-in (couldn't get past pg 1 of check-in on new site). Although I can't put in any room requests. There is nowhere to type the request in the box that pops up. But thank you! Thank you! Thank you!
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Old 01-22-2013, 10:28 AM   #143
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Quote:
Originally Posted by MADnNOLA View Post
I discovered this in another thread and wanted to pass this along!

To access into the old website, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old website! From the map page, I was able to click on My Reservations and made payment on line to my package!

It seems that everything will stay on the old website by doing these steps.
Thank you so much for this information! I just booked our trip for the summer and I wanted to pay extra towards the balance with my few Disney Gift Cards we had.
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Old 01-22-2013, 10:41 AM   #144
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One thing I don't like about the new site is it's too confusing! I also don't get why it has my maiden name up there but when I sign in it has my correct last name up there. Too confusing!!!
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Old 01-22-2013, 11:30 AM   #145
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I like where it says check out AFTER 11:00 am

My husband works for a large credit union and deals with the website stuff and he can't believe they went live with the site. It would have never passed him to go live if he was in charge.
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Old 01-24-2013, 03:15 PM   #146
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I am having trouble even getting to the annual passholder part of the website. My hubby is an application programmer and he can not believe Disney released this. I had to change my reservations yesterday, I told the phone rep that the site is terrible and I was directed to another number to call and complain to.

Yeah, I wait on hold forever just to change resort reservations, not waiting on hold to make a complaint.
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Old 01-24-2013, 03:24 PM   #147
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could not make a payment online so I called them. Was only on hold for 4 minutes and then they could not get my cc to work and I know there is enough money on there to cover the charges
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Old 01-24-2013, 05:33 PM   #148
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I just booked at AAA. They had a special Disney night and we got a discount at POP. CAN'T WAIT!!!!!
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