Complaint

[nkereina]

Originally Posted by DisneyHardin

I agree that she most likely did not give the e-mail address. Disney knows everything about you. When I booked our trip yesterday it asked me if an address I haven't lived at for over 10 years (and never lived at when I booked a Disney trip) was my correct address.

Another option she would have had is to just book two rooms in her own name. Anyone can pay for it regardless of what name its in. She could have even changed it once the surprise was revealed, if it was being revealed ahead of time.

Even if she complains, I doubt there's be any compensation. Not sure what the value of "ruining a surprise" would be.