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Old 01-17-2013, 11:10 AM   #1
mnra
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cancelation policy

does anyone know what the cancelation policy is for ADB trips
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Old 01-17-2013, 11:31 AM   #2
sayhello
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According to ABD's FAQ:

If you cancel:

Quote:
What if I need to cancel my reservation?
Cancellations can be made by telephone or in writing. The time of cancellation will be the date upon which Adventures by Disney Travel Services receives notice from you. If you fail to execute and return the Adventure Travel Agreement to us no later than 14 calendar days after booking, it will be deemed a cancellation by you. We strongly advise that you not make any non-cancelable commitments within 14 calendar days after booking. If you make changes to the vacation commencement date or chosen vacation, it will be deemed a cancellation by you. If you cancel, amounts paid, minus cancellation fees and nonrefundable amounts, will be promptly refunded. Regardless of when you book, your deposit of US$300 is refundable for 14 calendar days after original booking. You must notify us if you decide to cancel within this 14 calendar day period. If you cancel after this period, the following cancellation fees, calculated in calendar days prior to vacation start date, and irrespective of resale by us:

90 days or more: US$300 per person; 60-89 days: 25% of the land package price; 30-59 days: 50% of the land package price; 0-29 days: 100% of the land package price. No refunds will be made in the event of interruption or cancellation by you after the vacation start date.

The cancellation terms above apply only to the land package price and exclude, among other things, cancellation charges from air carriers. It is strongly recommended that you purchase the Adventures by Disney Vacation Protection Plan as a precaution. Please ask a Vacationista for details.
If ABD cancels:

Quote:
What if the adventure is cancelled prior to departure?
Adventures by Disney reserves the right to cancel a trip at any time prior to its commencement for any reason, such as if there are too few Guests, or if the quality of the trip or the safety of the Guests would, in our opinion, be compromised, such as may result from unforeseen circumstances (acts of God) or other circumstances beyond our reasonable control. If we cancel your trip prior to its commencement because there are too few Guests: (i) we will attempt to re-book you on another departure of the same itinerary, subject to availability, and we will bear any reasonable airline re-booking charges; however, if we are unable to rebook you, we will issue a full refund of your land package price and Vacation Protection Plan (unless you have filed a claim); and (ii) if you booked airfare through us, we will issue a full refund of your airfare; and (iii) if you did not book airfare through us, we will reimburse you for your reasonable out-of-pocket (subject to proof) airline cancellation charges or, in the case of bookings using frequent flier miles, a reasonable cancellation service fee, provided you have exercised best efforts to mitigate such charges/fees; and (iv) the aforesaid payments and/or rebooking by us shall constitute a full settlement.

If your trip is included in the Adventures by Disney Guaranteed Departure Program, Adventures by Disney Travel Services, Inc. will not cancel your departure less than 70 calendar days prior to its scheduled start date, except if cancellation of same is due to: (1) non-payment by the Guest; or (2) factors beyond our reasonable control, such as, but not limited to: industry-wide strikes, civil unrest, embargos, fires, explosions, floods, earthquakes, typhoons or similar severe storm, wars (whether or not declared), or acts or threats of terrorism or a direct response to same; in which case the provisions of our standard Terms and Conditions shall apply.
You can find out by looking at the FAQ for each trip if it's included in the "Guaranteed Departure Program". It seems most of them are.

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