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Old 01-16-2013, 02:00 PM   #23
BusyMom2Three
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Join Date: Aug 2008
Location: MI
Posts: 427

Quote:
Originally Posted by Momto2PrncChrmgs View Post
Seriously losing patience here-this isn't a POR specific issue
I wonder if it is. We stayed at Pop Century our first 2 trips to WDW and were happy with how clean the room was (and I am a bit of a neat freak due to my kids' allergies and asthma--I wipe everything down and so forth myself). We then stayed at POR our next 2 visits and had dirty rooms both times and problems throughout our stay as well. Our room literally had a line of caked dust around the whole periphery and rolls of dust on the shelves, mold in the shower and on the curtain, glitter, crayons, and cherrios all over when we checked in...I could go on. What makes it worse, we have to get a special cleaning based on some allergy and other health issues. I never could get anywhere on my own. My wonderful TA had to interject on our behalf and speak to the mgr, and we never got any kind of room credit, although once we got a small gift basket (although it contained allergens my kids couldn't eat). I try not to make waves and really dislike having to be confrontational, but it was pretty bad. The resort has beautiful landscape (one of the big apeals to me), but we won't be giving it a 3rd try. Best of luck. I hope you are able to get the situation resolved and enjoy your stay.
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Me, DH, DD(11), DS(9), DS(6)

1985 Tokyo Disneyland (Hilton Tokyo Bay)
Mar 2007 Pop Century
Mar 2009 Pop Century
Mar 2011 Port Orleans Riverside
Mar 2012 Port Orleans Riverside
Feb-Mar 2013 Beach Club
Feb-Mar 2014 Pop Century
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