Anyone have any ideas on when we can make payments on the website again? - The DIS Discussion Forums

ethanwa · 01-14-2013, 09:52 PM

Anyone have any ideas on when we can make payments on the website again?

Anyone know?? It kills me that I can't do this now!!

dansdad · 01-14-2013, 10:49 PM

Nobody knows. Not even the Disney IT people.

You can always make a payment over the phone.

MADnNOLA · 01-15-2013, 08:48 AM

I discovered this in another thread and wanted to pass this along!

To access into the old web site, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old web site! From the map page, I was able to click on My Reservations and made payment on line to my package!

Jasperann · 01-15-2013, 08:51 AM

Quote:

Originally Posted by MADnNOLA

I discovered this in another thread and wanted to pass this along!

To access into the old web site, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old web site! From the map page, I was able to click on My Reservations and made payment on line to my package!

Did it actually post? I think I would be scared to do this.

dis_guy · 01-15-2013, 09:02 AM

Nice tip, thanks. I can even see all my saved offers!

MADnNOLA · 01-15-2013, 09:07 AM

Quote:

Originally Posted by Jasperann

Did it actually post? I think I would be scared to do this.

Posted Perfectly! I received my updated reservation invoice this morning showing my paid balance!

CanadianGuy · 01-15-2013, 09:28 AM

While I'm glad this worked fine for the previous poster.. I strongly caution against making ANY online payments at the current time. They are constantly flipping the customer facing website from new to old and so forth.

I sincerely worry that an online payment may disappear into a black hole of this I-T nightmare and who wants to deal with that?

I STRONGLY ADVOCATE calling to make all payments for the time being.

sydneysmom · 01-15-2013, 09:43 AM

Quote:

Originally Posted by CanadianGuy

While I'm glad this worked fine for the previous poster.. I strongly caution against making ANY online payments at the current time. They are constantly flipping the customer facing website from new to old and so forth.

I sincerely worry that an online payment may disappear into a black hole of this I-T nightmare and who wants to deal with that?

I STRONGLY ADVOCATE calling to make all payments for the time being.

this is probably a stupid question, but if I call to give them payment, can I use the Disney Rewards card on the phone too? ( I know you could use this online towards your payment....)

lsenquiz · 01-15-2013, 11:32 AM

I did not even need to make a payment but it was nice to try this out and see the old website again. I had no idea how much I loved it until they changed to this new one.

I personally would have no qualms posting a payment using this option - just my opinion. Having been in IT for 25 years I strongly suspect that Disney simply changed the front end - meaning the actual website look and feel not the database that houses all the info. So if you get a confirmation that your payment has been made then I think you are completely safe assuming that your payment has been made.

Again for me personally I would rather go this route than call and hold for 2-5 hours which many have reported doing.

ethanwa · 01-15-2013, 06:02 PM

Quote:

Originally Posted by MADnNOLA

I discovered this in another thread and wanted to pass this along!

To access into the old web site, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience.

This will direct you back to the old web site! From the map page, I was able to click on My Reservations and made payment on line to my package!

Thank you thank you thank you thank you thank you thank you!!!

ethanwa · 01-16-2013, 02:06 AM

Nevermind this post... looks to be working again. At about 1AM it stopped working but this morning it's back up.

dansdad · 01-16-2013, 02:12 AM

Quote:

Originally Posted by sydneysmom

this is probably a stupid question, but if I call to give them payment, can I use the Disney Rewards card on the phone too? ( I know you could use this online towards your payment....)

Yup!

sydneysmom · 01-16-2013, 08:36 AM

Quote:

Originally Posted by ethanwa

FYI this doesn't seem to work for me as of tonight. It was working earlier and I paid with a few gift cards, but now my reservations no longer shows up here.

Can anyone else still make a payment with this trick?

I just tried and it pulled up all of my reservations....I went right to "order customized maps" and it pulled up the old site (which I really do miss now) and then I just clicked on "my reservations" and everything was there....did I mention, I really do miss the old site...

Quote:

Originally Posted by dansdad

Yup!

Yay, thank you !!

MaineDisneyDad · 01-16-2013, 09:42 AM

just wanted to say this just worked for me and thank you for sharing how to do this. hopefully this loophole will continue to work until they fix the new website

01-14-2013, 09:52 PM	#1
ethanwa Premier Passport AP / D23 Charter Member / D23 Geek of the Week Join Date: Jan 2011 Location: Seattle, WA Posts: 468	Anyone have any ideas on when we can make payments on the website again? Anyone have any ideas on when we can make payments on the website again? Anyone know?? It kills me that I can't do this now!! __________________ Ethan & Liz with Phoenix (7) & Scarlett (5)

01-14-2013, 10:49 PM	#2
dansdad DIS Veteran Join Date: Sep 2011 Location: Crystal Lake, IL Posts: 2,095	Nobody knows. Not even the Disney IT people. You can always make a payment over the phone. __________________ ME DW DS11

01-15-2013, 08:48 AM	#3
MADnNOLA Mouseketeer Join Date: Sep 2012 Location: New Orleans Posts: 371	Making Online Payments I discovered this in another thread and wanted to pass this along! To access into the old web site, sign into the new one, and at the bottom of the home page, click on the sub-menu item "Order Customized Maps" under the My Disney Experience. This will direct you back to the old web site! From the map page, I was able to click on My Reservations and made payment on line to my package! __________________ "Twenty years from now, you will be more disappointed by the things you didn't do, than by the ones you did do. So throw off the bowlines, sail away from the safe harbor. Catch the trade winds in your sails." - Samuel L. Clemens

01-15-2013, 09:02 AM	#5
dis_guy DIS Veteran Join Date: Aug 2008 Location: NE Alberta, Canada Posts: 978	Nice tip, thanks. I can even see all my saved offers! __________________

01-15-2013, 09:28 AM	#7
CanadianGuy Me and My Posse doing our New Kids on the Block moves at PI Join Date: Apr 2006 Location: New Brunswick Posts: 15,491	While I'm glad this worked fine for the previous poster.. I strongly caution against making ANY online payments at the current time. They are constantly flipping the customer facing website from new to old and so forth. I sincerely worry that an online payment may disappear into a black hole of this I-T nightmare and who wants to deal with that? I STRONGLY ADVOCATE calling to make all payments for the time being. __________________ Everything You Need to Know About Discount Codes & PINS For Disney Resorts 06/1995 - All Star Music \| 11/1998 - Wilderness Lodge \| 10/1999 - Disneyland 06/2006 - Pop Century \| 03/2007 - Pop Century \| 06/2007 - Coronado Springs 12/2007 - All Star Sports \| 06/2008 - Pop Century \| 09/2008 - All Star Sports 06/2010 - Swan \| 06/2012 - Dolphin \| 01/2013 - All Star Sports

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01-15-2013, 11:32 AM	#9
lsenquiz DIS Veteran Join Date: Aug 2005 Location: Canton, Ga Posts: 2,151	I did not even need to make a payment but it was nice to try this out and see the old website again. I had no idea how much I loved it until they changed to this new one. I personally would have no qualms posting a payment using this option - just my opinion. Having been in IT for 25 years I strongly suspect that Disney simply changed the front end - meaning the actual website look and feel not the database that houses all the info. So if you get a confirmation that your payment has been made then I think you are completely safe assuming that your payment has been made. Again for me personally I would rather go this route than call and hold for 2-5 hours which many have reported doing. __________________ Lisa - PTR - SWW 2013 with just one tiny goal - A picture with every SWW Character! - Staying at the Beach Club! PTR - September with a twist

01-16-2013, 02:06 AM	#11
ethanwa Premier Passport AP / D23 Charter Member / D23 Geek of the Week Join Date: Jan 2011 Location: Seattle, WA Posts: 468	Nevermind this post... looks to be working again. At about 1AM it stopped working but this morning it's back up. __________________ Ethan & Liz with Phoenix (7) & Scarlett (5) Last edited by ethanwa; 01-16-2013 at 12:22 PM.

01-16-2013, 09:42 AM	#14
MaineDisneyDad Earning My Ears Join Date: May 2011 Location: Western Maine Posts: 57	just wanted to say this just worked for me and thank you for sharing how to do this. hopefully this loophole will continue to work until they fix the new website __________________ DW(25) ME(29) DD(5) DS(3) DD(2) Tala ASMo - Sept 2012 Off-site - Sept 2011

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