Concierge/Club Level Information- Part IV, July 2012

[goofy78]

Hello! My family and I have upgraded to BC Deluxe Room CL! We are so excited. I was reading the first page and noticed it stated that if you booked through a travel agent you would have to contact IPO yourself to let them know you are coming. We booked through AAA so I was wondering if that means I have to contact IPO? This is our first time staying CL. Thanks!

[Chaoticsweetness]

Originally Posted by goofy78

Hello! My family and I have upgraded to BC Deluxe Room CL! We are so excited. I was reading the first page and noticed it stated that if you booked through a travel agent you would have to contact IPO yourself to let them know you are coming. We booked through AAA so I was wondering if that means I have to contact IPO? This is our first time staying CL. Thanks!

I would contact them first, IPO is helpful. Just include your confirmation number & the dates you will be arriving. They can answer any question you have.

[The Marsons]

Hi all,


I just wondered would it be the IPO that you would send your room request to or would it be the main resort fax?

thanks!

[Mousemommy1]

Originally Posted by The Marsons

Hi all,


I just wondered would it be the IPO that you would send your room request to or would it be the main resort fax?

thanks!

The preferred way to make a request is through CRO, but IPO can take those requests as well.

The resorts, with the exception of the Port Orleans resorts, don't take faxed requests anymore.

[AliceIn]

What toiletries do you get at the Beach Club as a concierge guest?

[The Marsons]

Originally Posted by Mousemommy1

The preferred way to make a request is through CRO, but IPO can take those requests as well.

The resorts, with the exception of the Port Orleans resorts, don't take faxed requests anymore.

Thanks for that!!

[goofy78]

Originally Posted by Chaoticsweetness

I would contact them first, IPO is helpful. Just include your confirmation number & the dates you will be arriving. They can answer any question you have.

Great. Thanks. I'll try contacting them.

[Karebear]

Originally Posted by AliceIn

What toiletries do you get at the Beach Club as a concierge guest?

I would like to know this as well

[polyfor4]

New to club level- is there any reason to contact IPO if we have already planned all of our vacation? Just wondering if there were any benefits we might be missing. Also does it make sense to only use 1 CS and snack (a few TS dinners) and rely on CL food for the rest?

[focusondisney]

Originally Posted by AliceIn

What toiletries do you get at the Beach Club as a concierge guest?

Pretty much the same as a regular room. I think lotion & solar gel are the only extras you get. Years ago they had things like a toothbrush, shower cap etc, but not anymore.

[focusondisney]

Originally Posted by polyfor4

New to club level- is there any reason to contact IPO if we have already planned all of our vacation? Just wondering if there were any benefits we might be missing. Also does it make sense to only use 1 CS and snack (a few TS dinners) and rely on CL food for the rest?

You can definately use the lounge for breakfast. Afternoon is only a few snacks, nothing that would make a meal, except for some peanut butter & jelly. If you have a big lunch, you might be OK with the evening appetizers, if you think a few bite sized meats, some cheese, crackers & fresh veggies is enough to fill you. Of course, a few hours later, you can get some small deserts too. I think it might work some nights but not others. You may not even like all the evening offerings. Personally, I don't plan on the lounge replacing dinner.

As for contacting IPO, it's good to let them know about what time you'll be arriving at least. They do try to have a room ready if they can.

[lililoo12]

I told ipo when I was arriving and still had to wait until almost three for my room.

[focusondisney]

Originally Posted by lililoo12

I told ipo when I was arriving and still had to wait until almost three for my room.

Of course there is no guarantee your room will be ready if you arrive before official check in. Especially if you are traveling at a busy time of year. But if they know when you're arriving, they will try to get you in a room ASAP.

[Aidanself]

Hello everyone! First, I'd like to thank everyone who commented on my first post regarding the Beach Club IPO. You really helped me out!

I called today and talked to a very nice cast member. I explained how my sister and I would be celebrating our birthdays and we haven't seen one another in a long time. My request was simple - could I get some rice crispy Mickey heads in our room. (Now, mind you, at this point I also had a list of a few other things like choclate bars, and Chip and Dale or Marie pin prepared just in case.)

I was told they could do a card and balloons and for everything else I'd have to call the florist. I confirmed that they could NOT get the other treats, and again was told no, but she then asked me if I was coming with my sister or if we were arriving at different times. We're coming together, so she'll see me pick anything extra up. I'm assuming they would put something I purchased myself in the room, but since we're coming together that's not an option. (I know this makes it sound like I was being snarky, but really we had a nice conversation. That's not how I am.)

So instead of a cute YAY DISNEY BIRTHDAY package, she'll be getting a card and balloons. Don't get me wrong, it will make the trip a little more special, but I thought the IPO was supposed to help with stuff like that. I could have gotten a card and a balloon from the front desk.

Regardless of this little glitch, I'm positive we'll have a wonderful time at the BC!

[lililoo12]

Originally Posted by Aidanself

Hello everyone! First, I'd like to thank everyone who commented on my first post regarding the Beach Club IPO. You really helped me out!

I called today and talked to a very nice cast member. I explained how my sister and I would be celebrating our birthdays and we haven't seen one another in a long time. My request was simple - could I get some rice crispy Mickey heads in our room. (Now, mind you, at this point I also had a list of a few other things like choclate bars, and Chip and Dale or Marie pin prepared just in case.)

I was told they could do a card and balloons and for everything else I'd have to call the florist. I confirmed that they could NOT get the other treats, and again was told no, but she then asked me if I was coming with my sister or if we were arriving at different times. We're coming together, so she'll see me pick anything extra up. I'm assuming they would put something I purchased myself in the room, but since we're coming together that's not an option. (I know this makes it sound like I was being snarky, but really we had a nice conversation. That's not how I am.)

So instead of a cute YAY DISNEY BIRTHDAY package, she'll be getting a card and balloons. Don't get me wrong, it will make the trip a little more special, but I thought the IPO was supposed to help with stuff like that. I could have gotten a card and a balloon from the front desk.

Regardless of this little glitch, I'm positive we'll have a wonderful time at the BC!

That's ridiculous. Is this a new rule. I had no issues with IPO and the cl cms helping me with getting surprises for my dd