Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


 
 
Thread Tools Rate Thread Display Modes
Prev Previous Post   Next Post Next
Old 01-10-2013, 07:08 PM   #1
Billinaz
Waiting to spend time in our home away from home.. cabin 12506!
 
Billinaz's Avatar
 
Join Date: Apr 2003
Location: Goodyear, AZ (LI Refugee!)
Posts: 2,006

How does Disney consider failure as an "Enhancement"?

The WDW website has been crippled for weeks. At first I could not access our reservation, and now the reservation shows up with no details. The cost, and balance due just isnt there.

Want to make a payment? Forget it.

I called and chatted several CSRs. I get told the same thing... that they are undergoing an enhancement.

If by enhancement they mean a broken and failed reservation system on the website then yes, they have achieved that.

How can a company as large as Disney not test their webpages and the links to the reservation system? When they realized it wasnt working, they should have reverted back to the working system until they finally got the bugs worked out of their "enhancement".
__________________
FUTURE CRUISES

PAST CRUISES (13)
02/11/2004 Wonder Cabin 8532 - 4 Night Bahamas
02/03/2005 Wonder Cabin 8532 - 3 Day WDW and 4 Night Bahamas
02/04/2006 Magic Cabin 8532 - 7 Night Eastern
02/01/2007 Wonder Cabin 8532 - 4 Night Bahamas
02/04/2007 Wonder Cabin 8532 - 3 Night Bahamas
02/08/2008 Magic Cabin 8532 - 7 Night Eastern
02/07/2009 Magic Cabin 8532 - 7 Night Western
02/07/2010 Wonder Cabin 8532 - 4 Night Bahamas
02/27/2011 Dream Cabin 12506- & Cabana #3 Inaugural 4Night Bahamas
03/03/2011 Dream Cabin 12506- Missed CC - Inaugural 3 Night Bahamas
04/21/2012 Fantasy Cabin 12506 & Cabana #4- Inaugural 7 Night Eastern
04/20/2013 WDW Poly & Fantasy Cabin 12506 & Cabana 4- 7 Night Eastern
03/08/2014 WDW Poly & Fantasy Cabin 12506& Cabana 3- 7 Night Eastern
Billinaz is offline   Reply With Quote
 



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 05:52 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.