Ths DIS is a great place to ask Disney Cruise Line questions and share tips.
Dreams Unlimited Travel - The official sponsor of the Disney Cruise Forums Dreams Unlimited Travel - the official sponsor of the Disney Cruise Forums  

Go Back   The DIS Discussion Forums - DISboards.com > Disney Cruise Line > Disney Cruise Line Forum
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read



Reply
 
Thread Tools Rate Thread Display Modes
Old 01-08-2013, 08:50 PM   #1
geoly1
Earning My Ears
 
geoly1's Avatar
 
Join Date: Jan 2012
Posts: 45

Help! Anyone have problems downloading $250 photo disks from shutters?

Any suggestions would be helpful ... Very suspicious given an essentially blank photo disk for $250 from shutters at the end of our cruise to down load myself ... 6 photos & it froze...great Internet connection on a year old powerful Mac ...anyone else having problems???
geoly1 is online now   Reply With Quote
Old 01-09-2013, 06:31 AM   #2
edith75
Earning My Ears
 
Join Date: Mar 2010
Location: GrandFalls-Windsor,Newfoundland,Canada
Posts: 61

I purchased 2 sets of photo CD's when my family did a back to back on the Fantasy in September and I had the same problem.......I would appreciate any help as well! I've been so busy since I got back. Haven't called the company, but I plan to this week.
edith75 is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 01-09-2013, 07:14 AM   #3
jodical
Mouseketeer
 
jodical's Avatar
 
Join Date: Aug 2008
Posts: 142

I don't recall having any trouble at all when I downloaded mine the day after we returned from our cruise in November.

I sure hope the company can offer assistance to you both! That is a lot of money for problems like this to be happening, Good luck!
__________________
WDW - 1977, 1983, 1989, 1994, 1998, 2004, 2010
DL - 2000, 2007, 2008, 2009, 2013

Disney Fantasy Nov. 2012

Trying to decide what our next Disney trip will be...
jodical is offline   Reply With Quote
Old 01-09-2013, 07:42 AM   #4
lbgraves
Little Cinderella's Mommy
The bad news is...they are driving me nuts!!!
 
lbgraves's Avatar
 
Join Date: Feb 2003
Posts: 48,321

I would contact them right away while they still have your photos on file. Am doubtful that they have pictures from September. I have been told they keep them for 4-6 weeks. Have had great response from CS for the company myself when the ports were listed incorrectly on our embarkation picture and there was an image missing from our CD.
__________________
Lisa

Magic: E 11/15/2003, W 12/4/2004, E 12/10/2005, W 12/9/2006, EBPC 8/2008, W 1/8/2011
Wonder: 3N 1/11/2010, Alaska 7/26/11
Fantasy: MV 3/31/2012, E 3/23/2013



DCL 2015 Opening Day Pricing Thread #3 August - December
DCL 2015 Opening Day Pricing Thread #2 April - August

Past Opening Day Pricing Threads
lbgraves is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 07:19 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.