Insulted. - The DIS Discussion Forums

crznut · 01-07-2013, 11:59 AM

Just checked in to WL 3109. Horrible "non" view. Paid for courtyard. I see trees & the main focal point is the public balcony. I will not waste my vacation time begging for a decent view already paid for. Very disappointed Disney would do this.

Crznut.

kapoof · 01-07-2013, 12:22 PM

Maybe take 5 minutes to talk to someone at the front desk, not a lot of time wasted, and you could get a nicer view. But doing nothing but complaining on a message board is not going to get you what you paid for.

SouthernExplorer · 01-07-2013, 12:33 PM

Quote:

Originally Posted by kapoof

Maybe take 5 minutes to talk to someone at the front desk, not a lot of time wasted, and you could get a nicer view. But doing nothing but complaining on a message board is not going to get you what you paid for.

I agree. Give Disney an opportunity to fix the problem. The manager can't fix a problem that he is not aware of.

stargazertechie · 01-07-2013, 12:38 PM

Quote:

Originally Posted by crznut

. I will not waste my vacation time begging for a decent view already paid for.

But you will waste your time venting on a message board that can't solve the problem for you?

Mousemommy1 · 01-07-2013, 12:40 PM

Quote:

Originally Posted by stargazertechie

But you will waste your time venting on a message board that can't solve the problem for you?

Some people revel in being unhappy I guess.

Spunky946 · 01-07-2013, 12:43 PM

wow, why not go down to the desk and say something. I"m sure they will take care of it. No use complaining here, when you could get it taken care of there.

fla4fun · 01-07-2013, 12:50 PM

The problem with AKL and WL is that the landscaping keeps growing and the views that were once courtyard views become tree trunk views. I would take a photo of the view, and take the photo to the front desk and ask where the courtyard is that you're supposed to see. They may either have to do some trimming or re-categorize the room.

nathanyell · 01-07-2013, 01:13 PM

Quote:

Originally Posted by crznut

Just checked in to WL 3109. Horrible "non" view. Paid for courtyard. I see trees & the main focal point is the public balcony. I will not waste my vacation time begging for a decent view already paid for. Very disappointed Disney would do this.

Crznut.

WL has always fixed things like this really fast. I would go talk to the front desk. Especially since they are not crowded this time of year.

Brian

bumbershoot · 01-07-2013, 01:28 PM

Whatever you do, do not *call* the "front desk". Pressing that button on the phone gets you to an out of state call center. They are a little closer to being able to help you than a message board is (on the other hand, the Dis has good info), but physically going to the actual front desk is better.

Silly to hate the view but not do anything about it! That'll just let you hate the trip, or at least the resort portion, and that'll stick with you for a long time. If you let them try to make you happy, it might be THAT that sticks with you.

minnie mum · 01-07-2013, 01:41 PM

I agree with the PPs. If you will do nothing to help yourself, then you have no one to blame for your unhappiness but yourself. Handle it or don't handle it, but I don't think you'll get much sympathy here.

Still trying to figure out where the insult came from. From the original post I see no mention of being attacked, demeaned, or treated with rudeness or contempt. From what I see, all that happened was that you were given a room with a view that you don't like. Put your big boy pants on, go down to the front desk, and explain to the manager why you have your knickers in such a strangle hold.

Lisann · 01-07-2013, 01:44 PM

It sounds like you got the courtyard, right? Trees and the public area balcony? Isn't that the courtyard?

nuge67 · 01-07-2013, 01:49 PM

Quote:

Originally Posted by crznut

Just checked in to WL 3109. Horrible "non" view. Paid for courtyard. I see trees & the main focal point is the public balcony. I will not waste my vacation time begging for a decent view already paid for. Very disappointed Disney would do this.

Crznut.

This should be fun reading the replies

BabyFu18 · 01-07-2013, 01:53 PM

If your unhappy take a few minutes to go by the front desk and let them at least have the opportunity to try and make it right.

kapoof · 01-07-2013, 01:55 PM

Quote:

Originally Posted by nuge67

This should be fun reading the replies

but what is to be expected by such a odd post? I've been disappointed with views but never insulted.

gwynne · 01-07-2013, 01:57 PM

Quote:

Originally Posted by BabyFu18

If your unhappy take a few minutes to go by the front desk and let them at least have the opportunity to try and make it right.

I agree. Stop by the desk. Chances are you'll be in the lobby at sometime today, anyway. As long as it's a reasonable request, they will try to work with a guest.

"Venting" doesn't help fix much of anything.

01-07-2013, 11:59 AM	#1
crznut Mouseketeer Join Date: Jul 2010 Posts: 95	Insulted. Just checked in to WL 3109. Horrible "non" view. Paid for courtyard. I see trees & the main focal point is the public balcony. I will not waste my vacation time begging for a decent view already paid for. Very disappointed Disney would do this. Crznut.

01-07-2013, 12:22 PM	#2
kapoof DIS Veteran Join Date: Sep 2006 Posts: 1,649	Maybe take 5 minutes to talk to someone at the front desk, not a lot of time wasted, and you could get a nicer view. But doing nothing but complaining on a message board is not going to get you what you paid for. __________________ me dh ds 2006 wilderness lodge 2007 beach club: 2008 dolphin 2010 downtown disney hilton/ poly cl : 2011 akl there are only two tragedies in life: one is not getting what one wants, the other is getting it...oscar wilde

01-07-2013, 12:43 PM	#6
Spunky946 DIS Veteran Join Date: Aug 2011 Posts: 521	wow, why not go down to the desk and say something. I"m sure they will take care of it. No use complaining here, when you could get it taken care of there. __________________

01-07-2013, 01:28 PM	#9
bumbershoot DIS Veteran Join Date: Mar 2007 Location: Tacoma WA Posts: 37,103	Whatever you do, do not call the "front desk". Pressing that button on the phone gets you to an out of state call center. They are a little closer to being able to help you than a message board is (on the other hand, the Dis has good info), but physically going to the actual front desk is better. Silly to hate the view but not do anything about it! That'll just let you hate the trip, or at least the resort portion, and that'll stick with you for a long time. If you let them try to make you happy, it might be THAT that sticks with you. __________________ -molly + robert + eamon (8) DLR 7,9,12 2012 Universal Feb '12 DLR Dec '11 and Feb '12 WDW 1.0 WDW 2.0 pretrip and trip DLR '05-'09 found within this link feb 2013 cruise & WDW 3.0 TOT 10-miler in Oct '13//halfmarathon and mother-son5K in Jan '14 pre-TR

01-07-2013, 01:44 PM	#11
Lisann Mouseketeer Join Date: Aug 2007 Posts: 204	It sounds like you got the courtyard, right? Trees and the public area balcony? Isn't that the courtyard? __________________ Lisa I've stayed at: Grand Floridian, Polynesian, Contemporary, Wilderness Lodge, Boardwalk, Beach Club and Port Orleans Riverside.

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01-07-2013, 12:50 PM	#7
fla4fun DIS Veteran Join Date: Nov 2006 Location: near Orlando Posts: 8,061	The problem with AKL and WL is that the landscaping keeps growing and the views that were once courtyard views become tree trunk views. I would take a photo of the view, and take the photo to the front desk and ask where the courtyard is that you're supposed to see. They may either have to do some trimming or re-categorize the room.

01-07-2013, 01:41 PM	#10
minnie mum Unapologetic Disney Fan(atic) Join Date: Mar 2011 Location: WAY too far north Posts: 8,136	I agree with the PPs. If you will do nothing to help yourself, then you have no one to blame for your unhappiness but yourself. Handle it or don't handle it, but I don't think you'll get much sympathy here. Still trying to figure out where the insult came from. From the original post I see no mention of being attacked, demeaned, or treated with rudeness or contempt. From what I see, all that happened was that you were given a room with a view that you don't like. Put your big boy pants on, go down to the front desk, and explain to the manager why you have your knickers in such a strangle hold.

01-07-2013, 01:53 PM	#13
BabyFu18 DIS Veteran Join Date: Feb 2006 Posts: 1,148	If your unhappy take a few minutes to go by the front desk and let them at least have the opportunity to try and make it right. __________________

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