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Old 01-04-2013, 10:19 PM   #1
tiggerfied
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Join Date: Mar 2005
Location: New York
Posts: 70

Maybe I'm just being picky but Saratoga Springs is such a disappointment.

We've stayed at the Boardwalk Villas twice in the last four months and we thought we would try Saratoga Springs. What a big let down...I just don't see how this can be viewed as comparable (both Deluxe). I know I may sound like a spoiled princess, but here are a few of my issues: very remote... I don't even feel like we're on Disney property; too spread out...we have to drive our car every time we want to go to the lobby/gift store, no room service, very small room (studio is approximately 75 to 100 sq. feet less than the Boardwalk Villa). And little things, like one ice machine per four story building. Once again, not a big deal but if I'mpaying Deluxe prices then I would like to have certain things. Like when we were getting ready to go to bed and opened up the sofa bed and there were no sheets! Called Front Desk and they said that the sheets are in the closet and that we have to make up the bed. Really? What hotel doesn't put sheets on the sofa bed.? It was made worse by the fact that three calls made to the front desk over a matter of 2 hours inquiring about this matter resulted in three completely different responses: ranging from apologizing for the oversight and would send someone up to make the bed to another front desk person saying that what I was asking for was turn down service and that even though she didn't know why, they were not allowed to provide that. Needless to say housekeeping never showed up.
All right. Thank you Disboards for letting me vent. Live and learn. I know there are many people who love Saratoga Springs and I hope I didn't offend anyone.
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