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Old 01-03-2013, 08:31 AM   #1
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Join Date: Aug 2012
Location: michigan
Posts: 848

OBB question

I have a cruise booked for 2014 but want to do an on board booking on my upcoming cruise for the same cruise I have booked. I know I have to cancel the first booking but how do I book the same room if it shows that I have it taken? I hope this makes sence.
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Old 01-03-2013, 08:58 AM   #2
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Posts: 33,275

If DCL holds your reservation, the onboard booking agent can do this for you at the time you rebook.

If you used a TA, just book any room for the on board reservation. When you get home, call your TA and ask them to "reconcile" the reservations. They will call DCL and keep the onboard booking discount and OBC but place that reservation number in the same room that you wanted. It is not a problem at all; just a little computer work for DCL and/or the TA.
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