Hate this new website!!!!! - The DIS Discussion Forums

Coconuts · 12-31-2012, 08:28 AM

OMG I can't stand the new website.

It looks nice but nothing loads, pages keep freezing, pages just don't load when you click on them, and I don't like how room only reservations don't show the nightly rate like they used to. Am I the only one having issues with it?

mickeynut1 · 12-31-2012, 08:39 AM

I agree it takes some getting used to. To see the nightly room rate, you need to click on "view price per night" that appears right below the average/night for a particular room category when you pull up a resort. Clicking that will bring up a window that lists each night of your stay and shows the rate per night before taxes. It took me quite some time to figure this out.

disneydreamkate · 12-31-2012, 09:22 AM

I have been having similar issues with the new website. They can't find my reservations even after I have manually re-entered them, pages don't load and simply come up blank...it's ridiculous.

scoutie · 12-31-2012, 09:25 AM

I agree. I need to cancel a reservation, and can't. I was on hold for 45 minutes when I called, and I can't sit and wait anymore.

Crazy Kanga · 12-31-2012, 09:42 AM

Add me to the list of Haters! Too slow!!!!!

nolanboys · 12-31-2012, 09:44 AM

I checked out the new website a few days ago and had the same issues - nothing would upload. I just checked back and they have the old website up. I guess they need to fix some major issues

DH is in IT and it baffles him that they would ever change the site until all the bugs were worked out.

Hoosier37 · 12-31-2012, 10:29 AM

I like the look of the new website, but so far I cannot link my reservations to it at all. Very frustrating.

Coconuts · 12-31-2012, 11:00 AM

Can you save offers on this new site? I'm on there now and can't seem to find it.

bht963 · 12-31-2012, 11:21 AM

I agree 110%. I'm trying to book a trip for July and was offered Free Dining! Too bad when I clicked on the link there was nothing there. I figured it was a glitch in the new site and didn't get my hopes up TOO high but that sure would have been nice!

mlittig · 12-31-2012, 11:43 AM

I have not read that anyone is actually happy with the new site

lynypixie · 12-31-2012, 11:46 AM

I wonder how many clients they are loosing. The Canadian visitors can't even try to acces the website.

TigrLvsPooh · 12-31-2012, 11:47 AM

It is a huge headache! I have literally spent days setting up these profiles and linking all family members and it STILL won't recognize my Be Our Guest reservation. I did manage to get all my other resort and dining reservations entered. But it has taken several attempts. Oh, and it still won't recognize my annual pass. Super annoying!!!!!

Sent from my iPad using DISBoards

FOV · 12-31-2012, 11:48 AM

Today a free dining offer popped up for "Walk" Disney World! Shocking they could have such a typo!!!

Megsie1000 · 12-31-2012, 11:54 AM

What I hate is how they give you every resort and you can't tell if there is availability for your dates until you click on each resort. And it takes forever to load each resort only to have them tell you there is no availability there. Thanks a lot (not). Ugh!

Ntrain · 12-31-2012, 11:56 AM

Quote:

Originally Posted by Coconuts

Can you save offers on this new site? I'm on there now and can't seem to find it.

I can't find it either. All you can do is save one offer on the shopping cart.

12-31-2012, 08:28 AM	#1
Coconuts DIS Veteran Join Date: Aug 2007 Location: Haddonfield, NJ Posts: 2,370	Hate this new website!!!!! OMG I can't stand the new website. It looks nice but nothing loads, pages keep freezing, pages just don't load when you click on them, and I don't like how room only reservations don't show the nightly rate like they used to. Am I the only one having issues with it? __________________ Me DH DS(12) DD(9) DD(5) DDog 2012 DCL Magic ; 2011 POR ; 2011 POP ; 2009 CBR ; 2007 POR ; 2006 Poly ; 1998 CSR ; 1993 Offsite-Royal Plaza ; 1986 Offsite-Hyatt Regency ; 1983 CR ; 1979 CR

12-31-2012, 08:39 AM	#2
mickeynut1 DIS Veteran Join Date: Apr 2007 Posts: 8,527	I agree it takes some getting used to. To see the nightly room rate, you need to click on "view price per night" that appears right below the average/night for a particular room category when you pull up a resort. Clicking that will bring up a window that lists each night of your stay and shows the rate per night before taxes. It took me quite some time to figure this out. __________________ CBR July 2002 - BC December 2003 - WL CL Oct/Nov 2004 - WL September 2006 - Poly September 2007 - AKL/GF SL/WL January 2010 - AKL/GF December 2010 - GF RPC May 2011

12-31-2012, 09:22 AM	#3
disneydreamkate DIS Veteran Join Date: Jan 2008 Location: Buffalo, NY Posts: 526	I have been having similar issues with the new website. They can't find my reservations even after I have manually re-entered them, pages don't load and simply come up blank...it's ridiculous. __________________ 04/1979 Off site 04/2008 POR (Mansions) 01/2010 FW Campground (Cabins) 01/2011 AKL 10/2011 POFQ 1st F&W Festival! 01/2013 AKL 11/2013 TBD!

12-31-2012, 09:42 AM	#5
Crazy Kanga DIS Veteran Join Date: Feb 2003 Location: Roll Tide Country!!!!! Posts: 2,646	Add me to the list of Haters! Too slow!!!!! __________________

12-31-2012, 09:44 AM	#6
nolanboys DIS Veteran Join Date: Mar 2010 Location: Wauconda, IL Posts: 1,515	I checked out the new website a few days ago and had the same issues - nothing would upload. I just checked back and they have the old website up. I guess they need to fix some major issuesDH is in IT and it baffles him that they would ever change the site until all the bugs were worked out. __________________ DWDH:DS(13)DS(13)D S(11)DS(8)

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12-31-2012, 09:25 AM	#4
scoutie Mouseketeer Join Date: Mar 2012 Location: Chicago Suburbs Posts: 349	I agree. I need to cancel a reservation, and can't. I was on hold for 45 minutes when I called, and I can't sit and wait anymore.

12-31-2012, 10:29 AM	#7
Hoosier37 DIS Veteran Join Date: Sep 2010 Location: East Central Boonies of Indiana Posts: 552	I like the look of the new website, but so far I cannot link my reservations to it at all. Very frustrating. __________________ WDW Trips POP Century, March 2011 Art of Animation Little Mermaid, June 2013!!! (me) (DH) (DS13) (DD10)

12-31-2012, 11:00 AM	#8
Coconuts DIS Veteran Join Date: Aug 2007 Location: Haddonfield, NJ Posts: 2,370	Can you save offers on this new site? I'm on there now and can't seem to find it. __________________ Me DH DS(12) DD(9) DD(5) DDog 2012 DCL Magic ; 2011 POR ; 2011 POP ; 2009 CBR ; 2007 POR ; 2006 Poly ; 1998 CSR ; 1993 Offsite-Royal Plaza ; 1986 Offsite-Hyatt Regency ; 1983 CR ; 1979 CR

12-31-2012, 11:21 AM	#9
bht963 Earning My Ears Join Date: Dec 2012 Location: Wichita, KS Posts: 7	I agree 110%. I'm trying to book a trip for July and was offered Free Dining! Too bad when I clicked on the link there was nothing there. I figured it was a glitch in the new site and didn't get my hopes up TOO high but that sure would have been nice!

12-31-2012, 11:43 AM	#10
mlittig DIS Veteran Join Date: Apr 2009 Location: Northern Massachusetts Posts: 5,145	I have not read that anyone is actually happy with the new site __________________ 5/87 Polynesian 5/90 Polynesian 12/02 Off site 8/08 French Quarter 6/09 French Quarter 8/09 All Star Sports 4/10 French Quarter 12/10 Old Key West 4/11 Old Key West 8/11 Pop 9/11 Pop 4/12 Old Key West 8/12 Old Key West 4/13 Old Key West 8/7/13 Old Key West

12-31-2012, 11:46 AM	#11
lynypixie Mouseketeer Join Date: Aug 2012 Location: Close to Montréal, Qc, Canada Posts: 356	I wonder how many clients they are loosing. The Canadian visitors can't even try to acces the website. __________________ My WDW french invasion on video! featuring BBB (even on a boy)for those interested. http://www.youtube.com/watch?v=aBrW8...kt33Ew&index=1 DH (31), me(30), DS6, DD4 and DD2 2004 bachelorette party (offsite), 2005 with DH (offsite), 2006 quick visit to DLP. 2013 AOA LK suite with all the kids!

12-31-2012, 11:47 AM	#12
TigrLvsPooh Disney's Ultimate Fan, and our very own Travel Channel television star!!! Anthony's Girl Got my way Join Date: Jul 2001 Location: Indiana Posts: 8,028	It is a huge headache! I have literally spent days setting up these profiles and linking all family members and it STILL won't recognize my Be Our Guest reservation. I did manage to get all my other resort and dining reservations entered. But it has taken several attempts. Oh, and it still won't recognize my annual pass. Super annoying!!!!! Sent from my iPad using DISBoards __________________ Erika Murphy - DISney Obsessed Mom of 2 Mouseketeers Annual Passholder & D23 Member Follow me: www.twitter.com/Erika_Murphy also on: www.pinterest.com/erikamurphy12 Grand Floridian 2012, 2003, 2001, 1994(CL) * Polynesian 2013, 2011(CL), 2008 again, 2008(CL), 2005, 2003 * Contemporary 2008, Bay Lake Tower 2013 * Boardwalk Inn 2013(CL), 2006(CL), 1998 * Boardwalk Villas 2006, 2004 * Wilderness Cabin 1998 * Dixie Landings 1999 * All Star Music 2001 * Caribbean Beach Resort 2012, 2002 * Animal Kingdom Villas 2012, 2011 (Kidani), 2008 (Jambo CL) * Animal Kingdom Lodge 2006(CL), 2005 * Old Key West 2009, 2008, 2004, 2003, 2002 * Yacht Club 2013 (CL), 2012 (CL), 2010(CL), 2002 * Beach Club 2012(CL), 2011(CL), 2008 * Beach Club Villas 2014, 2003 * Swan 2006, 2005, 2003 * Pop Century 2012, 2009, 2008, 2007, 2006, 2005, 2004 * Wilderness Lodge 2004(CL) * Port Orleans French Quarter 2004 * Villas at Wilderness Lodge 2011, 2004 * Saratoga Springs 2007 * Royal Pacific 2009 * Portofino Bay 2010, 2001 *Next WDW trips: May 2013 at the Yacht Club CL then July 2013 at the Poly!!!!!**

12-31-2012, 11:48 AM	#13
FOV Mouseketeer Join Date: Mar 2003 Location: New England Posts: 474	Today a free dining offer popped up for "Walk" Disney World! Shocking they could have such a typo!!! __________________

12-31-2012, 11:54 AM	#14
Megsie1000 Mouseketeer Join Date: Oct 2010 Posts: 397	What I hate is how they give you every resort and you can't tell if there is availability for your dates until you click on each resort. And it takes forever to load each resort only to have them tell you there is no availability there. Thanks a lot (not). Ugh!

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