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Old 12-31-2012, 08:28 AM   #1
Coconuts
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Angry Hate this new website!!!!!

OMG I can't stand the new website. It looks nice but nothing loads, pages keep freezing, pages just don't load when you click on them, and I don't like how room only reservations don't show the nightly rate like they used to. Am I the only one having issues with it?
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Old 12-31-2012, 08:39 AM   #2
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I agree it takes some getting used to. To see the nightly room rate, you need to click on "view price per night" that appears right below the average/night for a particular room category when you pull up a resort. Clicking that will bring up a window that lists each night of your stay and shows the rate per night before taxes. It took me quite some time to figure this out.
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Old 12-31-2012, 09:22 AM   #3
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I have been having similar issues with the new website. They can't find my reservations even after I have manually re-entered them, pages don't load and simply come up blank...it's ridiculous.
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Old 12-31-2012, 09:25 AM   #4
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I agree. I need to cancel a reservation, and can't. I was on hold for 45 minutes when I called, and I can't sit and wait anymore.
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Old 12-31-2012, 09:42 AM   #5
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Add me to the list of Haters! Too slow!!!!!
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Old 12-31-2012, 09:44 AM   #6
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I checked out the new website a few days ago and had the same issues - nothing would upload. I just checked back and they have the old website up. I guess they need to fix some major issuesDH is in IT and it baffles him that they would ever change the site until all the bugs were worked out.
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Old 12-31-2012, 10:29 AM   #7
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I like the look of the new website, but so far I cannot link my reservations to it at all. Very frustrating.
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Old 12-31-2012, 11:00 AM   #8
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Question

Can you save offers on this new site? I'm on there now and can't seem to find it.
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Old 12-31-2012, 11:21 AM   #9
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I agree 110%. I'm trying to book a trip for July and was offered Free Dining! Too bad when I clicked on the link there was nothing there. I figured it was a glitch in the new site and didn't get my hopes up TOO high but that sure would have been nice!
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Old 12-31-2012, 11:43 AM   #10
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I have not read that anyone is actually happy with the new site
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Old 12-31-2012, 11:46 AM   #11
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I wonder how many clients they are loosing. The Canadian visitors can't even try to acces the website.
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Old 12-31-2012, 11:47 AM   #12
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It is a huge headache! I have literally spent days setting up these profiles and linking all family members and it STILL won't recognize my Be Our Guest reservation. I did manage to get all my other resort and dining reservations entered. But it has taken several attempts. Oh, and it still won't recognize my annual pass. Super annoying!!!!!

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Old 12-31-2012, 11:48 AM   #13
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Today a free dining offer popped up for "Walk" Disney World! Shocking they could have such a typo!!!
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Old 12-31-2012, 11:54 AM   #14
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What I hate is how they give you every resort and you can't tell if there is availability for your dates until you click on each resort. And it takes forever to load each resort only to have them tell you there is no availability there. Thanks a lot (not). Ugh!
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Old 12-31-2012, 11:56 AM   #15
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Quote:
Originally Posted by Coconuts View Post
Can you save offers on this new site? I'm on there now and can't seem to find it.
I can't find it either. All you can do is save one offer on the shopping cart.
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