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Old 12-27-2012, 07:48 PM   #1
Toadi Acceleratio Semper Absurda
rmgreenesq's Avatar
Join Date: Nov 2008
Location: Huntington Beach, CA
Posts: 215

Is an hour wait on hold normal?

I just spent an hour and nine minutes on hold waiting to talk to a reservation agent, and then hung up without talking to one. Is that normal or did I fall into a reservation no-man's land queue? I

was calling to inquire about availability at the Harmony Barber Shop for my upcoming visit to the Magic Kingdom. I wanted to get my hair cut there on my last trip, but the family didn't want to stand in the line. Now they have gone to a reservation system like the restaurants I though I'd give it another try. But after waiting on hold to talk to a human I gave up. Instead of paying $25 for a haircut and tip, I'll go to my normal barber and spend $12.

rmgreenesq is offline   Reply With Quote

call center, harmony barber shop, long wait times

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