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Old 12-22-2012, 09:18 PM   #1
gummybear091
Earning My Ears
 
Join Date: Mar 2012
Posts: 54

Magical Express

Please let me know if you have encountered this before.

My mother made reservations for a vacation package for my family. My sister and I live in different states than my parents. Upon making the reservation, my mother asked if they would be able to send the magical express vouchers to her and my dad and also to my sister and me. THAT CM said they could and to just call back once we had our flight information and address information.

My mom calls today and the CM told her that they could only send the vouchers to her and then she would have to then turn around and send them back to my sister and I. The CM said she would receive them at least 10 days out.

Surely that will be enough time to send them to us. However, where's the magic in that?? Shouldn't Disney be making this as easy as possible? And why are 2 CMs telling us 2 different things? It's very frustrating.
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