Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 12-15-2012, 12:52 PM   #16
goofy78
…sea monkey has my money… …yes, I'm a natural blue…
 
goofy78's Avatar
 
Join Date: Jun 2011
Location: MA
Posts: 569

Quote:
Originally Posted by fla4fun View Post
Are you sure you are using the Disney confirmation number and not an AAA itinerary number or something? I just did the upgrade, and uploaded my trip for next month that I booked through a third party. I did get a message halfway through the process that said their system could not access all the details of the reservation, but it did locate it and it's on the My Reservations page.

I use three different computers in the course of the day, so I'm going to leave one on the old site at least until I'm sure my online check in for next month goes through right.
I'm sure I'm using the correct one because when I pull up the reservation on the old site it is the same number that comes up. I also just tried updating my profile on the new site and it keeps telling me to enter a valid email? The email field is already filled in with my correct email address. I suppose it's just a glitch in the new system. I think I'm going to give them a call just to see what's going on.
__________________
goofy78 is offline   Reply With Quote
Old 12-15-2012, 12:54 PM   #17
fla4fun
DIS Veteran
 
Join Date: Nov 2006
Location: near Orlando
Posts: 8,646

Quote:
Originally Posted by goofy78 View Post
I'm sure I'm using the correct one because when I pull up the reservation on the old site it is the same number that comes up. I also just tried updating my profile on the new site and it keeps telling me to enter a valid email? The email field is already filled in with my correct email address. I suppose it's just a glitch in the new system. I think I'm going to give them a call just to see what's going on.
I'm thinking it's still a little "buggy" right now. I tried to go into the site in general and it gave me an error message and wouldn't let me in at all. Maybe they're getting a lot of people upgrading today, since it's a weekend.
fla4fun is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 12-15-2012, 01:01 PM   #18
goofy78
…sea monkey has my money… …yes, I'm a natural blue…
 
goofy78's Avatar
 
Join Date: Jun 2011
Location: MA
Posts: 569

Quote:
Originally Posted by fla4fun View Post
I'm thinking it's still a little "buggy" right now. I tried to go into the site in general and it gave me an error message and wouldn't let me in at all. Maybe they're getting a lot of people upgrading today, since it's a weekend.
I think so too. Do you know when this new system became available? I think once it's worked out all the kinks, it's going to be great! I think I'll try calling another day and give it some time to adjust. I can still see my confirmation on the old system so I'm not too worried.
__________________
goofy78 is offline   Reply With Quote
Old 12-15-2012, 08:47 PM   #19
shburks
DIS Veteran
 
shburks's Avatar
 
Join Date: Jan 2009
Location: Suffolk, VA
Posts: 1,554

Quote:
Originally Posted by goofy78
Anyone have a hard time retrieving their ressie? I could pull mine up fine on the old version but the new version can not find it. I entered my confirmation number, last name, date of check in and hotel but it keeps saying ressie can not be found as entered. I booked through AAA.
Won't find mind either. You're not alone. I have a new reservation from a few days ago made by a TA and called Disney to make sure it was really there!!
__________________

DCL: Wonder: October 2015 * Magic: January 2014 * Fantasy: October 2013 * Dream: January 2013 * Fantasy: August 2012
WDW:All Star Sports Oct 2014 * Caribbean Beach Resort Oct 2014, Feb 2015 * Beach Club Apr 2014 * Coronado Springs Oct 2013 * Boardwalk Sept 2013 * Animal Kingdom Lodge July 2013 * PO French Quarter (Jan 2013, Apr 2014) * Pop Century (Aug 2012, Dec 2009) * Wilderness Lodge (Sept, 2013, Oct 2011, Sept 2010), ASMo Dec 2003, off property: 1990, 1988, 1985
Disney's Vero Beach Resort: July 2013
shburks is offline   Reply With Quote
Old 12-16-2012, 01:16 AM   #20
ambermiller6970
Earning My Ears
 
Join Date: Jun 2012
Posts: 12

to register your reservation, you need the longer confirmation code, not the one with letters & numbers that is 7 or 8 digits, you need to use the 12? digit confirmation code. you will also have to manual enter all your dining reservations. but on a positive note, the 'my itinerary' section is pretty cool, I hope that they expand it to add calendars and such


Posted from DISboards.com App for Android
ambermiller6970 is offline   Reply With Quote
Old 12-16-2012, 10:37 AM   #21
aaarcher86
DIS Veteran
 
aaarcher86's Avatar
 
Join Date: Feb 2010
Location: Columbus, OH
Posts: 8,044

Quote:
Originally Posted by ambermiller6970 View Post
to register your reservation, you need the longer confirmation code, not the one with letters & numbers that is 7 or 8 digits, you need to use the 12? digit confirmation code. you will also have to manual enter all your dining reservations. but on a positive note, the 'my itinerary' section is pretty cool, I hope that they expand it to add calendars and such


Posted from DISboards.com App for Android
Package reservations can use the code with the letters in it - that's their confirmation number. The 12 digit code is for rooms.

It's just buggy right now.
__________________
aaarcher86 is offline   Reply With Quote
Old 12-16-2012, 10:40 AM   #22
justakrazymom
DIS Veteran
 
justakrazymom's Avatar
 
Join Date: Jun 2006
Location: Western MAss
Posts: 1,927

system is def buggy. I assume the 60 day online check in is due to the fact once FastPass + is live you can make your "ressies" for FP+ at the 60 day window. I am betting u must be "checked in" online in order to do so.
__________________
Alison Eric Noah 20 Declan 12 Jadziah 11 prince1s: Taejan 9
Gamma to Xander

homeschooling mom,Disney freak and more
DxL '99, CBR '00, Pop '11
BWI '12,POFQ '12 , PORS '13 ASSp 2015

The SuperFamily vs. Silverware , Felons and The Little Mermaid Sept 2013 TR Incomplete
justakrazymom is offline   Reply With Quote
Old 12-16-2012, 10:50 AM   #23
GATORinaZ28
DIS Dad#764
 
GATORinaZ28's Avatar
 
Join Date: Jan 2008
Location: Milton, FL
Posts: 291

I'm not sure I could check in 60 days prior and settle in on that resort reservation without the possibility of changing it.
__________________



71-84 - Contemporary Resort with Grandparents || 01/94 - Off Site @ Disneyland || 06/07 - Contemporary Resort || 02/08 - Caribbean Beach Resort || 05/10 - All-Star Sports / Coronado Springs Resort || 12/10 - Offsite @ DisneyWorld || 11/11 - Port Orleans Riverside || 11/13 - Port Orleans French Quarter || 5/14 Rock Your Disney Side Party / Pop Century

Next trip: 12/14 - Contemporary Resort
GATORinaZ28 is offline   Reply With Quote
Old 12-16-2012, 11:45 AM   #24
Dis_Dreamin
Mouseketeer
 
Dis_Dreamin's Avatar
 
Join Date: Jul 2009
Location: Central Indiana
Posts: 485

Interesting....you can check-in @ 60 days out (theoretically), but don't have to be paid off until the 45 day mark. I wonder how that will work for Disney. Will they have to disallow any check-in unless the reservation is 100% paid in full?
__________________
DIS Dad's Club Member #621 (since 2011)

June 2008 - Port Orleans French Quarter (First Trip)
May 2010 - Caribbean Beach Resort
June 2012 - Caribbean Beach Resort
April 2013 - Coronado Springs Resort (Mom and Dad only Anniversary trip!!)
October 2014 - Coronado Springs Resort
June 2015 - DISDads Dream Cruise



Dis_Dreamin is offline   Reply With Quote
Old 12-16-2012, 12:33 PM   #25
vdub322
Are we there yet?
 
vdub322's Avatar
 
Join Date: Jan 2012
Location: State College, Pennsylvania
Posts: 411

Quote:
Originally Posted by goofy78 View Post
Anyone have a hard time retrieving their ressie? I could pull mine up fine on the old version but the new version can not find it. I entered my confirmation number, last name, date of check in and hotel but it keeps saying ressie can not be found as entered. I booked through AAA.
I found it interesting that my DVC member reservation on points was retrievable on the new site, but my Annual Pass room only reservation wouldn't come up. On the old site it was the other way around. I would love to get it so everything is in one place!
__________________
Me DH DD14 DD4



vdub322 is offline   Reply With Quote
Old 12-16-2012, 02:14 PM   #26
bumbershoot
DIS Veteran
 
bumbershoot's Avatar
 
Join Date: Mar 2007
Location: Tacoma WA
Posts: 47,109

Quote:
Originally Posted by goofy78 View Post
I think so too. Do you know when this new system became available?
Just a few days ago.

Disney likes to roll out their changes when they are only partially finished, so it's no surprise to me that it isn't fully functional. I bet it won't be for at least another week, but I wouldn't bet on it being solid (or as solid as any Disney website can be) for about a month.


Quote:
Originally Posted by vdub322 View Post
I found it interesting that my DVC member reservation on points was retrievable on the new site, but my Annual Pass room only reservation wouldn't come up. On the old site it was the other way around. I would love to get it so everything is in one place!
One day I couldn't get one of my reservations; the next day I could.

And every time it tells me "we can't get the full details of your reservation, but you can link it to your account". So I do it, and it looks just fine. So I don't know what FULL details they are waiting for, but it's OK with me. I also know that Disney's IT department desperately needs someone in charge of *appropriate error messages* (so they stop panicking people when the error message "you have no reservations" comes up when they MEAN "our system isn't fully operational right now and we can't access that information...please don't freak out"). So I can't help but think that "we can't get the full details" is just another one of those erroneous error messages...


I said I wasn't going to do any of the hotel reservation linking, but I caved on that, LOL. But I have decided to manually link one dining reservation, and I'm just going to wait and watch as the rest of them show up in the next few weeks.
__________________
-molly + robert + eamon (10!!)

DLR '05-'09 found within this link
DLR 7,9,12 2012 Universal Feb '12 DLR Dec '11 and Feb '12

Made weight goal 1yr8m8days after starting...currently working to maintain 85 lb loss thanks to Weight Watchers!
bumbershoot is offline   Reply With Quote
Old 12-16-2012, 05:01 PM   #27
MarcyMouse
Mouseketeer
 
MarcyMouse's Avatar
 
Join Date: Jul 2007
Posts: 253

Has anyone successfully checked in at 60 days or under with the new website?
__________________
Marcy
MarcyMouse is offline   Reply With Quote
Old 12-16-2012, 05:34 PM   #28
goofyfigment
DIS Veteran
 
goofyfigment's Avatar
 
Join Date: Dec 2012
Posts: 1,171

Ive been trying for 2 days now and im 14 days out
__________________
1984 First Visit Off Site 1987 Off Site 1996 All Star Sports 1997 Howard Johnson Enchantedland 1998 The Spas @ Resort World 2001 Westgate Towers and HRH 2007 Sheraton Vistana Villages and HRH 2008 Parkway International and RPR 2009 All Star Sports 2010 Westgate Vacation Villas 2011 Club Seville 2011 All Star Sports 2012 Sheraton Vistana Resort and Windsor Hills 2012 Westgate Leisure Resort and POP 2013 Westgate Vacation Villas 2013 Birthday trip Royal Pacific 2013 Portofino Bay 2013 POP 2013 All Star Movies 2014 Wilderness Lodge Villas 2014 Vacation Villas At Fantasyworld2014 Boardwalk Villas2014 Vacation Villas At Fantasyworld2014 Bay Lake Towers2014 Wilderness Lodge Villas2014 Saratoga Springs2014 Fantasy World Vacation Villas2014 Disney All Star Sports2014Royal Pacific Resort
goofyfigment is offline   Reply With Quote
Old 12-16-2012, 07:21 PM   #29
MikeinBoston
Stockholder
 
MikeinBoston's Avatar
 
Join Date: Oct 2009
Location: Boston, MA
Posts: 109

Think it is still VERY buggy. Had to re-enter all my information such as reservations, seems to have some good features but wouldn't recognize my resort package reservation number. Edit: Just called, the cast member reported they are having some issues with the new system and have been receiving a lot of calls in regards to it. Should be back online in about 2 hours!
__________________





Port Orleans French Quarter- 2015
Port Orleans French Quarter- 2013
Port Orleans Riverside- 2009
Saratoga Springs- 2007

Last edited by MikeinBoston; 12-16-2012 at 07:35 PM.
MikeinBoston is offline   Reply With Quote
Old 12-16-2012, 07:37 PM   #30
Jenna319
DIS Veteran
 
Jenna319's Avatar
 
Join Date: Dec 2006
Location: Darien, IL
Posts: 1,131

I have also been trying the past 24 hours and no luck yet. We are 13 days out.
__________________


September '13- Boardwalk & Disneyland Hotel, December '12- 10-Year New Years Anniversary Trip- AoA, BCV & AKV Kidani, November '11- Old Key West, February '11- Family Trip- AKV Kidani & SSR, September '10- Disneyland Grand Californian, September '09- POR & Polynesian, October '08- CSR, March '08- Old Key West, October '07- <3 Disneymoon at BCV <3, '05- All Star Movies, '02- Polynesian, '01- Contemporary, '00- Girls Graduation Trip- Caribbean Beach, '98- Port Orleans French Quarter, '96- Port Orleans French Quarter, '94- All Star Music, '92 Contemporary & COUNTLESS off-property trips that I won't count
Jenna319 is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 01:55 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.